Accedo Professional Services
By:
Accedo
Whether you are bringing a new service to market, or are looking to grow and optimize and existing offering, our specialist global team will work closely with you to maximize impact at every step of the video business journey. We offer a combination of the services, solutions and partnerships needed to help you unlock the complexities of an ever-evolving video ecosystem from strategy and conception through to design, engineering and post-launch management and optimizations.
Overview
- Strategy Whether bringing a new service to market or enhancing an existing offering, our industry experts will advise you on the latest trends, best practice architecture and emerging technologies, then work with you on translating your ideas into action.
- Design Our team of UX and creative design specialists take time to fully immerse themselves in your brand and vision, then work closely with you to create a multi-platform experience that delights users while serving your organization’s overarching business objectives.
- Engineering With thousands of successful customer deployments across the globe, our diverse team of engineering specialists have built some of the world’s most celebrated video applications across all platforms imaginable. Our expertise cover both cloud and frontend platforms.
- QA testing Our teams leverage state of the art tools and processes to proactively monitor and mitigate system anomalies and failures ahead of impact, then use these insights to optimize the performance and infrastructure of your service.
- Service management We guarantee around-the-clock support, 365 days per year, from offices around the world - no matter the occasion or time of day. Sit back and let our dedicated management team handle all the maintenance and optimizations of your service.
- Innovation We help you understand the present while empowering you to pilot what is next, whether it is about pioneering new business processes and operations or expanding your brand into the metaverse with next-generation immersive experiences.
| Sold by | Accedo |
| Categories | |
| Fulfillment method | Professional Services |
Pricing Information
This service is priced based on the scope of your request. Please contact seller for pricing details.
Support
- Follow the sun Our experienced teams provide around-the-clock support, 365 days per year, from offices around the world. We take an always-on approach, ensuring that your video service stays available – no matter the occasion or time of day. We propose different levels of SLAs to align with your business needs. Once engaged with Accedo, our team will train yours to work with us leveraging our service desk.
- Live event management From scaling of infrastructure, to pre-event load testing, to live event monitoring, our global team will work with yours, AWS and all other vendors to ensure highest SLA during these key business moments.
- Multi vendor management Accedo can act as a single point of contact for any support issues, no matter what partners are involved in the solution. Allowing you to have one place to go in the unlikely event of an issue.
- Proactive optimizations We leverage state of the art tools and processes to proactively monitor and mitigate system anomalies and failures ahead of impact - from end-user application monitoring, to the backend infrastructure, including video performance metrics. We then use these insights to optimize the performance and infrastructure of your video service.