BMC ITSM is a service management application that is delivered in the cloud/on-prem deployments. It provides persona-based UX optimized across devices, cognitive automation capabilities, stunning reports and visualizations allowing data driven insights, and the ability to deploy on any type of cloud. Also, it provides out of-the-box IT Information Library (ITIL) service support functionality. BMC ITSM streamlines and automates the processes around IT service desk, asset management, and change management operations. It also enables you to link your business services to your IT infrastructure to help you manage the impact of technology changes on business and business changes on technology - in real time and into the future.

Amazon EC2 running Microsoft Windows Server is a fast and dependable environment for deploying applications using the Microsoft Web Platform. Amazon EC2 enables you to run compatible Windows-based solutions on AWS' high-performance, reliable, cost-effective, cloud computing platform.