Cisco ThousandEyes Digital Experience Monitoring (DEM) delivers unprecedented visibility into digital experience (whether you're offering a digital service, such as ecommerce, or relying on cloud-based enterprise applications to run your business). Our platform combines network and app synthetic monitoring, end user experience monitoring (EUEM), BGP route feeds, and Internet and cloud outage detection, enabling you to emulate user behavior and track customer journeys from an unprecedented scope of global vantage points. By tracking performance data (such as response time and transaction time) and quickly getting to root cause on downtime and performance issues across Internet, cloud and web application, IT teams can implement more effective planning and optimization of the operational experience, resulting in improved user experience. With ThousandEyes, you’ll be able to achieve the following:

• Monitor every network like you own it with software-defined precision and visibility
• Address bandwidth and latency issues across your network
• Optimize SaaS and IaaS offerings to give your branch locations peak performance
• Ensure server availability around the clock, regardless of traffic
• Pinpoint issues across any network inside or outside your four walls to identify which service provider is experiencing issues and fix the problem quickly

For questions regarding products, pricing, or private services, please reach out to our team at preventa.cybersec@axity.com

Use Cases

BGP

• It offers monitoring and visualization of BGP beyond routing to provide information and alerts about internet traffic disruptions based on collective intelligence
• Monitoring the accessibility of BGP prefixes announced on the global internet
• Understanding the propagation paths of global BGP prefix routes through internet service providers (ISPs) and route changes
• Detection of false route advertisements and ASN hijacking
• Monitoring the global availability of route prefixes during potential DDoS attacks

SaaS

• Provides visibility into the entire application service delivery chain across multiple layers
• Identify the performance of your enterprise network as well as external dependencies
• Monitor DNS, ISP, CDN, and SaaS provider networks
• Correlate performance metrics at the application layer and hop-by-hop at the network layer
• Identify the domain of failure, whether it's the application or the network
• Gain end-to-end visibility of your SaaS providers

IaaS

• Monitoring of the infrastructure to ensure the digital experience of your users
• Monitoring and agile resolution of service degradation
• Establish a performance baseline for your application before any infrastructure transition
• Continuous monitoring of changes in your infrastructure for before-and-after comparison

End-user Experience

• User experience measurement
• Network and services visibility in the "last mile"
• Hybrid network monitoring
• Resolve application delivery issues to end-users
• Identify and correlate network quality issues in LAN, WAN, and the Internet
• Degradation of remote VPN access services

Collaboration Services

• Set of voice, network, and DNS tests that allows simulating end-user access to collaboration services
• Quantitative metrics according to the performance of the collaboration service
• Obtain data that allows you to identify service interruption
• Reduction of diagnostic time to determine if the problem is internal or from a provider
• Identification of the route where service degradation occurs

Web Performance Monitoring

• Monitoring the performance of your websites
• Monitoring and comparing data and alerts from HTTP servers
• Monitoring web page load times
• Simulation of user transactions with scripts based on Selenium