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    Voicing AI - Enterprise Agentic Voice AI Platform for Contact Centers

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    Sold by: Voicing AI 
    Enterprise-grade AI voice agents for contact centers, with real-time translation, voice identity transformation, and compliance-ready observability.

    Overview

    Voicing AI

    Contact centers in BFSI, healthcare, telecom, and other industries lose millions annually to high call handling costs, language barriers, and AI systems that fail in production. Voicing AI is built to fix that.

    Deploy voice AI agents that resolve 75-85% of calls without human intervention.

    • Sub-500ms latency

    • 4-8 week go-live

    • Real-time multilingual translation across 30+ languages

    • Built for regulated enterprise contact centers

    • SOC 2 Type II | HIPAA | GDPR | ISO 27001 | PCI-DSS

    Who It's For

    Enterprise Contact Centers

    CX and operations leaders at enterprise contact centers looking to:

    • Automate call handling

    • Serve multilingual customers

    • Deploy AI that actually works at scale

    • Avoid 6-month implementation timelines

    • Eliminate costly custom integration work

    BPOs and System Integrators

    BPOs and SIs looking to:

    • Embed Voice AI into client operations

    • Improve delivery margins

    • Reduce headcount dependency

    • Offer AI-native services as a differentiator

    • Avoid building the underlying infrastructure from scratch

    Why Voicing AI

    Most voice AI platforms are either agent-only tools or communication infrastructure - not both. Voicing AI is the only platform that combines production-grade conversational AI with real-time multilingual speech infrastructure, built specifically for regulated enterprise contact centers.

    • No custom integration marathons

    • No post-call-only analytics

    • No black-box AI

    • A system that works from day one and proves it with every call

    Two Core Capabilities. One Unified Platform.

    Voice AI Agents

    Resolve 75-85% of calls without human intervention.

    • Deploy in 4-8 weeks using pre-trained vertical models for banking, healthcare, insurance, and telecom

    • Sub-500ms latency

    • 97% function-calling accuracy

    • $0.12-$0.25 per call vs. $5-$7 for a human agent

    Real-Time Translation (RTT)

    4-way simultaneous speech translation across 30+ languages.

    • 97.8% domain-tuned terminology accuracy for banking, healthcare, and insurance

    • Every agent supports every market

    • No language barriers

    • No doubled call duration

    • No sequential relay delays

    Key Capabilities

    • Sub-500ms end-to-end latency - conversations feel human, not robotic

    • 97% function-calling accuracy - CRM, billing, and core system actions executed correctly the first time

    • Live hallucination prevention - catches and stops AI errors during the call, not after

    • 4-way simultaneous RTT - both parties hear each other in their own language in real time

    • 97.8% domain-tuned translation accuracy - built for regulated industry terminology, not general purpose

    • Pre-trained vertical models for BFSI, healthcare, telecom, and travel - deploy in weeks, not months

    • $0.12-$0.25 per call vs. $5-$7 for a human agent - ROI visible from month one

    • Full compliance coverage across every major regulated market

    Compliance

    SOC 2 Type II | HIPAA | GDPR | ISO 27001 | PCI-DSS

    Deployed By

    UTI Mutual Fund, LTIMindtree, Phinia, Telmex, and leading institutions across APAC, EU, LATAM, and North America.

    Get Started

    Typical deployments go live in 4-8 weeks.

    Contact us to request a live demo or proof of concept scoped to your contact center environment.

    Highlights

    • Enterprise-grade Voice AI - Human-like AI agents for inbound/outbound calls with sub-second latency, 97% function-calling accuracy, and 24/7 availability.
    • Multilingual + intelligent automation - Supports 30+ languages, real-time translation, voice transformation, knowledge bases, APIs/MCP tools, and automated workflows.

    Details

    Delivery method

    Deployed on AWS
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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Voicing AI - Enterprise Agentic Voice AI Platform for Contact Centers

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    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (2)

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    Dimension
    Description
    Cost/12 months
    Platform Fees
    This is a one-time platform fee charged upfront.
    $50,000.00
    Voicing AI Enterprise
    Voicing AI Enterprise is a usage-based voice AI platform designed for enterprises running high-volume inbound and outbound call operations.
    $120,000.00

    Additional usage costs (2)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/unit
    multi_language
    Multilanguage AI Minutes
    $0.20
    single_language
    Single Language AI Minutes
    $0.25

    AI Insights

     Info

    Dimensions summary

    This platform combines usage-based charges with a one-time setup fee. You pay a one-time Platform Fee upfront to begin. After that, you are billed by voice AI minutes consumed. Two usage dimensions apply: Single Language AI Minutes for calls handled in one language, and Multilanguage AI Minutes for calls spanning multiple languages. The Voicing AI Enterprise dimension covers usage for high-volume inbound and outbound call operations, also metered by minutes. Costs rise with call volume, so your spend scales directly with how many minutes your contact center processes across these categories.

    Top-of-mind questions for buyers

    An AI minute measures time the voice agent spends on a call. Single Language AI Minutes bill calls handled in one language. Multilanguage AI Minutes bill calls that span multiple languages, including real-time translation and code-mixed audio across the supported language set. You are charged by minutes consumed in each category.
    The Platform Fee is a one-time charge billed upfront to begin using the platform. It is not recurring. After paying it, your ongoing costs come from the usage dimensions metered by voice AI minutes consumed across your call operations.
    Usage dimensions meter actual voice AI minutes processed. When call volume drops, fewer minutes accrue, so usage charges fall accordingly. Idle periods with no calls generate no minute-based charges. The one-time Platform Fee is separate and does not depend on call volume.
    www.voicing.ai+1
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    Vendor refund policy

    All fees are non-refundable and non-cancellable except as required by law.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

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    Vendor support

    Email support services are available from Monday to Friday.


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