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Overview

Drupal Help Desk is an enterprise support package for Drupal Pro that delivers dedicated and trusted U.S.-based human support. It provides general guidance across a range of Drupal-related topics like deleting a page, updating a plugin, or troubleshooting issues.

Drupal Help Desk is fully managed by Solodev, a trusted AWS Advanced Tier Partner with multiple AWS Competencies. Drupal Help Desk staff members are qualified, well-trained Drupal practitioners and engineers with direct knowledge of the features, functionality, and best practices for utilizing Drupal to its fullest potential.

Drupal Help Desk offers guaranteed service level agreement (SLA) tiers for your Drupal Pro support. Specialized requests that require additional time or more advanced expertise from a DevOps engineer, software developer, compliance expert, digital marketing specialist, SEO, or creative designer can be procured separately.

For Drupal Migration support, click here.

Sold by Solodev
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Fulfillment method Professional Services

Pricing Information

This service is priced based on the scope of your request. Please contact seller for pricing details.

Support

Drupal Help Desk is a dedicated enterprise service managed by Solodev that provides U.S.-based human support for Drupal Pro through an easy-to-use online ticketing system.

Drupal Pro includes complimentary basic email support for bugs or operational issues at drupal@solodev.zendesk.com

For Drupal Migration support, click here.