AWS Managed Services
Open Storage Solutions® Inc. (OSS) is a consulting provider that offers end-to-end solutions that help companies adopt and manage innovation and efficiency via transformative and disruptive technologies. OSS Core Managed Services help companies build, manage, govern, and support their infrastructure by adopting cloud technologies. OSS provides a fully managed service focusing on enabling Cloud adoption and allowing the organization to focus on its core business. The OSS team can monitor, operate and provide administration support while optimizing the infrastructure in a cost-effective monthly consumption model.
Overview
Using Open Storage Solutions® Inc. (OSS), as a trusted partner for managing your AWS Infrastructure, customers can focus on delivering its core business values. Our Managed Security Services consist in management, continuous monitoring, technical support and proactive evolution of environments to improve the business results. The OSS team will provide full life-cycle services for each module:
Our technical team provides a fully operational 24/7/365 days-a-year operation with highly skilled and certified team of Solutions Architect, Site Reliability Engineers and Support Team. OSS offers AWS architects to ensure ongoing optimization of your AWS security following AWS best practices and the AWS Well-Architected Framework.
Open Storage Solutions Managed Services team empowers enterprises to accelerate cloud adoption and mitigate security and compliance risk in a cost-effective monthly consumption model. The operation will be optimized by automating the common tasks and self-healing process to achieve the SLA and optimize the operational and infrastructure costs. The OSS team will work to continuously improve operational excellence, security, reliability, performance efficiency and achieve cost optimization.
Open Storage Solutions support escalation process is designed to ensure that the customers issues and concerns are addressed in a responsive timeframe, based on the defined SLA.
Deliverables
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Enhanced Security & Access control Monitoring, Logging & Alerting
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Incident Response, Event & Problem management
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Security protection and vulnerability identification.
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Patching and Backup, Development of Runbooks
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Architectural and best practice guidance.
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Deployment and Management of Amazon EKS
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Manage Networking, Security
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Direct Connection Management
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Cost Optimization, Governance, Compliance, and Risk Management
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DevOps and Automation, using HashiCorp Terraform and AWS CloudFormation (IaaC)
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Deployment and Managing of CI/CD pipeline
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Service Desk, Incident, and Escalation Management
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Disaster Recovery Testing
| Sold by | Open Storage Solutions® Inc. |
| Categories | |
| Fulfillment method | Professional Services |
Pricing Information
This service is priced based on the scope of your request. Please contact seller for pricing details.
Support
Open Storage Solutions helps customers define their AWS strategy, roadmap, and architecture, migrate workloads, optimize customer environment following AWS best practices. Our experience in providing support/managed services is extensive. Our Managed Services practice consists of a dedicated team of solution specialists and experienced technical support professionals. Our support services team is available 24x7x365.
Incident and Service Request referrals are made by the Client to Open Storage Solutions. Clients Service Desk is the direct interface with end-users. Open Storage Solutions will coordinate all support and administrative related activities with the customer.
For more information and to get access to the premium support services, please contact an Open Storage Solutions customer care specialist who can help you identify which support option will suites best for your organization. We offer customized support plans
Support Contacts
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Phone: 1-800-387-3419
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Email: info@openstore.com
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Website: https://openstore.com/about-us/