ConnectNow Customer Service is an intelligent omnichannel customer contact center from Goclouds Data designed for businesses expanding overseas. By integrating channels such as phone, email, SMS, and social media, it helps companies manage dispersed customer information in a unified manner on a single page.
Additionally, ConnectNow Customer Service provides customers with an intelligent RAG-capable customer service that automatically and accurately responds to customer inquiries around the clock. The CoCo Agent Assistant offers the agent team multilingual online translation, ticket content summarization, and other assistance.
ConnectNow Customer Service is an intelligent omnichannel customer contact center from Goclouds Data designed for businesses expanding overseas. By integrating channels such as phone, email, SMS, and social media, it helps companies manage dispersed customer information in a unified manner on a single page.
Additionally, ConnectNow Customer Service provides customers with an intelligent RAG-capable customer service that automatically and accurately responds to customer inquiries around the clock. The CoCo Agent Assistant offers the agent team multilingual online translation, ticket content summarization, and other assistance.