Sold by: JumpCloud, Inc.
Deployed on AWS
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Grant users secure, frictionless access to everything they need to do their work using JumpCloud's everything in one, Open Directory Platform. Manage all of your cross-OS server and device and user identities, including single sign-on (SSO), conditional, and passwordless access, all from a single pane of glass.
4.5
Overview
Open Cloud Directory Platform - A modern cloud directory to centralize access across all of your identities with integrations to:
- AWS Identity Center
- Google Workspace
- Microsoft 365
- Active Directory
- HRIS platforms
- Network infrastructure resources
Single Sign-On (SSO) & Multi-Factor Authentication (MFA) - Frictionless, secure access to AWS resources and over 900 pre-built applications.
- Automate user provisioning to Amazon IAM Identity Center
- Leverage group-based permissions to grant the right level of access
Cross-OS Server & Device Management - Deploy, manage, and remotely assist your AWS servers and corporate devices from a single cloud platform. Securely manage, configure, monitor, and patch:
- Windows
- macOS and iOS
- Linux and AWS Linux AMIs
- Android
JumpCloud Platform - Modernize your infrastructure and simplify cloud transformation projects by combining everything in one package, including:
- Cloud directory identity management
- Access management with passwordless SSO, MFA, and password management
- Cross-OS server & device management
JumpCloud Platform Prime - Get all the benefits and capabilities of the JumpCloud Platform package, plus 24/7 premium support and conditional access to help you reach your Zero Trust goals. Ensure that only specific users working on trusted devices and networks can access AWS resources with complete IAM, device management, and enhanced access controls.
To learn more about JumpCloud, please visit us at https://cloud.jumpcloud.com/awsreferral
For custom pricing or a private contract, please contact AWS-Marketplace@jumpcloud.com for a private offer.
Highlights
- Centralize access with a modern cloud directory, plus SSO and MFA
- SSO: Enable phishing-resistant, one-click user access via JumpCloud Go™
- Cross-OS Server & Device Management: Secure and manage your AWS Linux AMIs and your fleet of on-premise and remote Windows, macOS, iOS, Linux, and Android devices, all from one console
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Buyer guide
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Free trial
Try this product free according to the free trial terms set by the vendor.
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
SSO & MFA | Cloud Directory, SSO, Identity, Access, and Push MFA for 100 users | $13,200.00 |
Device Identity Mgmt | Cross-OS Server & Device Management for 100 users | $15,600.00 |
Cloud Insights | Cloud Directory and Cloud Insights for 100 users | $12,000.00 |
JumpCloud Platform | Identity, Access, and Device Management for 100 users | $22,800.00 |
JumpCloud Platform Prime | JumpCloud Platform with Zero Trust, 24/7 Support for 100 users | $28,800.00 |
Dimension | Cost/unit |
|---|---|
Overage fee per user/month above contracted amount - SSO & MFA | $11.00 |
Overage fee per user/month above contracted amount - Device Mgmt | $13.00 |
Overage fee per user/month above contracted amount - Cloud Insights | $5.00 |
Overage fee per user/month above contracted amount - JC Platform | $19.00 |
Overage fee per user/month above contracted amount - JC Platform Plus | $24.00 |
Overage fee per user/month above contracted amount - Misc Offering | $0.01 |
Dimensions summary
You buy this through an annual contract sized in blocks of 100 users. Five package options set your baseline: SSO & MFA, Device Identity Management, Cloud Insights, JumpCloud Platform, and JumpCloud Platform Prime. Each covers a different mix of identity, access, and device management, with Prime adding Zero Trust and 24/7 support. You pick the package that fits your use case. If your active user count rises above the contracted amount, a matching per-user monthly overage fee applies for that package. This lets usage scale beyond your commitment without a new contract.
Top-of-mind questions for buyers
Each package is sized per user, in blocks of 100 users. A user is a person account in the directory. Suspended users still count as billable and stay in the system during suspension. So your count reflects all retained accounts, not just active sessions.
Each package has a matching per-user monthly overage fee. If active users exceed your contracted block, that fee applies for the extra users. You keep your existing contract; the overage bills those additional users automatically at the package rate. This lets usage grow without a new agreement.
SSO & MFA covers cloud directory, single sign-on, and push MFA. Device Identity Management adds cross-OS device management. Cloud Insights adds directory reporting. JumpCloud Platform combines identity, access, and device management. JumpCloud Platform Prime adds Zero Trust and 24/7 support. You pick one baseline package per contract.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Start a free 30-day JumpCloud trial for unlimited access to the full platform. Explore one feature or implement them all. For additional support, premium 24/7 phone, chat services and professional implementation packages are available. To learn more, visit: https://jumpcloud.com/premium-support
Support Email: AWS-Support@jumpcloud.com Support Contact: AWS-Support@jumpcloud.com Refund Policy:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By JumpCloud, Inc.
By One Identity
By Cisco Systems, Inc.
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10
In Application Servers
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100
In Applications
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In Data Analysis, Centralized Identity Management
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
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Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Cloud Directory Identity Management
Centralize access across all identities with integrations to AWS Identity Center, Google Workspace, Microsoft 365, Active Directory, HRIS platforms, and network infrastructure resources
Single Sign-On and Multi-Factor Authentication
Frictionless, secure access to AWS resources and over 900 pre-built applications with automated user provisioning to Amazon IAM Identity Center and group-based permissions
Cross-Operating System Server and Device Management
Deploy, manage, and remotely assist AWS servers and corporate devices across Windows, macOS, iOS, Linux, AWS Linux AMIs, and Android from a single cloud platform
Passwordless and Conditional Access
Enable phishing-resistant access with passwordless SSO, password management, and conditional access controls to ensure only specific users on trusted devices and networks can access AWS resources
Unified Platform with Zero Trust Capabilities
Combine cloud directory identity management, access management, and cross-OS server and device management with enhanced IAM and device management controls to support Zero Trust security goals
Single Sign-On (SSO)
Automatically synchronizes users across multiple directories to enable one-click access to corporate applications on-premises and in the cloud with enforced security policies and self-service password reset capabilities.
Multi-Factor Authentication (MFA)
Supports multiple authentication methods including passwordless authentication, passkeys, one-time passcodes, push notifications, biometric data, and security keys with real-time reporting and monitoring of authentication events.
Adaptive Authentication
Delivers multi-layer, context-aware and risk-based protection to minimize common attacks and enforce contextual access security policies based on user behavior and risk assessment.
Identity Lifecycle Management
Provides role-based user provisioning engine with granular access permissions, least-privileged access controls, and automated user account provisioning across applications and AWS services.
Directory Integration
Acts as a secure cloud-based directory with integration capabilities for Active Directory, LDAP, G Suite and other external directories, plus pre-built connectors with thousands of third-party web applications and AWS services including AWS IAM, AWS SSO, Amazon Cognito, and Amazon EventBridge.
Phishing-Resistant Multi-Factor Authentication
Duo Proximity Verification prevents MFA bypass by verifying that authentication and access devices are in close proximity during the authentication process.
Unified Identity Directory
Duo Directory serves as a centralized source of truth for identity and security management, eliminating the need for external authentication sources.
Single Sign-On with Centralized Management
Duo Single Sign-On with Duo Central provides consistent user experience and simplified application access through a single login mechanism.
Passwordless Authentication
End-to-end passwordless experience from initial enrollment through authentication without fallback to passwords or third-party identity providers.
Trusted Device Access Control
Trusted Endpoints feature blocks access from unknown and unregistered devices, allowing only registered and trusted devices to access organizational resources.
Standard contract
No
No
No
Customer reviews
Vinod Kumar N.
Centralized Management with Room for UI Improvement
Reviewed on Aug 08, 2026
Review provided by G2
What do you like best about the product?
I use JumpCloud primarily for centralized user and device management, which solves several day-to-day IT management challenges. I really appreciate the device management and access control feature, as combining these into a single platform makes it much easier for me to manage users and devices without switching between multiple tools. The centralized administration simplifies the onboarding and offboarding process significantly, allowing us to provision or revoke access quickly without having to manually configure every device or application. The ease of deploying the initial setup of JumpCloud is another positive aspect for me.
What do you dislike about the product?
One area that could be improved is the overall user interface and ease of navigating some of the administrative settings. As the environment grows, I find it challenging to locate specific device policies. While the user interface is generally good, it could be made more intuitive for administrators managing a larger number of users and devices. A more streamlined navigation structure with commonly used actions and settings easier to access would be helpful. I would also benefit from a more customizable dashboard displaying device compliance, inactive devices, user status, pending actions, and synchronization issues all in one place.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for centralized user and device management, which solves IT challenges. It speeds up onboarding by allowing us to provision access without manual setup, making management easier and consolidating tools.
Gabriel L.
Intuitive and Secure for Access Management
Reviewed on Aug 06, 2026
Review provided by G2
What do you like best about the product?
I like the ease of use of JumpCloud and its intuitive dashboard. I also value how easy it is to link new devices and integrate new team members.
What do you dislike about the product?
Mainly, I find that the admin dashboard interface is not intuitive when I want to create users.
What problems is the product solving and how is that benefiting you?
I use JumpCloud to manage computer access in the company, allowing to block or erase data if a device is lost or someone leaves, ensuring the integrity and security of the data.
Automotive
Simple, Centralized User and Device Management Across Operating Systems
Reviewed on Aug 06, 2026
Review provided by G2
What do you like best about the product?
What I like best about JumpCloud is that it makes user and device management simple and centralized. It is easy to use, works well across different operating systems, and saves us time compared with managing multiple separate tools.
What do you dislike about the product?
The mobile version is not very user-friendly. The interface can be difficult to navigate, and some tasks are much easier to complete on a desktop.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us manage user access, devices, and security from one centralized platform. This saves time, simplifies IT administration, and makes it easier to onboard or remove employees while keeping company systems secure.
Jeroneous f.
One of the Best Support Teams at Jumpcloud
Reviewed on Aug 06, 2026
Review provided by G2
What do you like best about the product?
The Jumpcloud support team was one of the best.
What do you dislike about the product?
Updates were sent by email, and we need to check the “What’s New” icon on the console.
What problems is the product solving and how is that benefiting you?
AI and SaaS management for tracking user usage across applications. AI gateway for connecting agents through MCP.
Charlotte D.
Peace of Mind for Company Asset Security—Even Without a Security Background
Reviewed on Aug 05, 2026
Review provided by G2
What do you like best about the product?
Peace of mind with company assets and security when I am not a security expert.
What do you dislike about the product?
A bit overwhelming to take on at first. The set up was not as thorough as I would have hoped.
What problems is the product solving and how is that benefiting you?
Device management and inventory logging. Providing me security.