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    JumpCloud

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    Deployed on AWS
    Free Trial
    Grant users secure, frictionless access to everything they need to do their work using JumpCloud's everything in one, Open Directory Platform. Manage all of your cross-OS server and device and user identities, including single sign-on (SSO), conditional, and passwordless access, all from a single pane of glass.

    Overview

    Open Cloud Directory Platform - A modern cloud directory to centralize access across all of your identities with integrations to:

    • AWS Identity Center
    • Google Workspace
    • Microsoft 365
    • Active Directory
    • HRIS platforms
    • Network infrastructure resources

    Single Sign-On (SSO) & Multi-Factor Authentication (MFA) - Frictionless, secure access to AWS resources and over 900 pre-built applications.

    • Automate user provisioning to Amazon IAM Identity Center
    • Leverage group-based permissions to grant the right level of access

    Cross-OS Server & Device Management - Deploy, manage, and remotely assist your AWS servers and corporate devices from a single cloud platform. Securely manage, configure, monitor, and patch:

    • Windows
    • macOS and iOS
    • Linux and AWS Linux AMIs
    • Android

    JumpCloud Platform - Modernize your infrastructure and simplify cloud transformation projects by combining everything in one package, including:

    • Cloud directory identity management
    • Access management with passwordless SSO, MFA, and password management
    • Cross-OS server & device management

    JumpCloud Platform Prime - Get all the benefits and capabilities of the JumpCloud Platform package, plus 24/7 premium support and conditional access to help you reach your Zero Trust goals. Ensure that only specific users working on trusted devices and networks can access AWS resources with complete IAM, device management, and enhanced access controls.

    To learn more about JumpCloud, please visit us at https://cloud.jumpcloud.com/awsreferral 

    For custom pricing or a private contract, please contact AWS-Marketplace@jumpcloud.com  for a private offer.

    Highlights

    • Centralize access with a modern cloud directory, plus SSO and MFA
    • SSO: Enable phishing-resistant, one-click user access via JumpCloud Go™
    • Cross-OS Server & Device Management: Secure and manage your AWS Linux AMIs and your fleet of on-premise and remote Windows, macOS, iOS, Linux, and Android devices, all from one console

    Details

    Delivery method

    Deployed on AWS

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    Buyer guide

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Free trial

    Try this product free according to the free trial terms set by the vendor.
    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (5)

     Info
    Dimension
    Description
    Cost/12 months
    SSO & MFA
    Cloud Directory, SSO, Identity, Access, and Push MFA for 100 users
    $13,200.00
    Device Identity Mgmt
    Cross-OS Server & Device Management for 100 users
    $15,600.00
    Cloud Insights
    Cloud Directory and Cloud Insights for 100 users
    $12,000.00
    JumpCloud Platform
    Identity, Access, and Device Management for 100 users
    $22,800.00
    JumpCloud Platform Prime
    JumpCloud Platform with Zero Trust, 24/7 Support for 100 users
    $28,800.00

    Additional usage costs (6)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Overage fee per user/month above contracted amount - SSO & MFA
    $11.00
    Overage fee per user/month above contracted amount - Device Mgmt
    $13.00
    Overage fee per user/month above contracted amount - Cloud Insights
    $5.00
    Overage fee per user/month above contracted amount - JC Platform
    $19.00
    Overage fee per user/month above contracted amount - JC Platform Plus
    $24.00
    Overage fee per user/month above contracted amount - Misc Offering
    $0.01

    Vendor refund policy

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Start a free 30-day JumpCloud trial for unlimited access to the full platform. Explore one feature or implement them all. For additional support, premium 24/7 phone, chat services and professional implementation packages are available. To learn more, visit: https://jumpcloud.com/premium-support 

    Support Email: AWS-Support@jumpcloud.com  Support Contact: AWS-Support@jumpcloud.com  Refund Policy:

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly
    By JumpCloud, Inc.
    By Cisco Systems, Inc.

    Accolades

     Info
    Top
    10
    In Application Servers
    Top
    100
    In Applications
    Top
    10
    In Data Analysis, Centralized Identity Management

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    8 reviews
    Insufficient data
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Identity Management
    Centralized cloud directory platform supporting cross-platform identity management across multiple operating systems and infrastructure resources
    Single Sign-On
    Passwordless authentication with multi-factor authentication supporting over 900 pre-built applications and integration with major identity providers
    Device Management
    Cross-OS server and device management capabilities for Windows, macOS, iOS, Linux, AWS Linux AMIs, and Android platforms
    Access Control
    Group-based permissions and conditional access controls for securing resource access across different infrastructure environments
    Platform Integration
    Native integrations with AWS Identity Center, Google Workspace, Microsoft 365, Active Directory, and HRIS platforms for comprehensive identity ecosystem management
    Single Sign-On (SSO)
    Supports automatic user synchronization across multiple directories with one-click access to corporate applications across on-premises and cloud environments
    Multi-Factor Authentication
    Provides diverse authentication methods including passwordless, passkeys, one-time passcodes, push notifications, biometric data, and security keys with real-time reporting capabilities
    Identity Lifecycle Management
    Enables role-based user provisioning with least-privileged access controls and automated user management workflows
    Cloud Directory Services
    Offers secure cloud-based directory management with web interface for managing users, authentication policies, and access controls
    Security Integration
    Supports pre-built authentication connectors with third-party web applications and integrations with cloud infrastructure platforms like AWS IAM, AWS SSO, Amazon Cognito, and Amazon EventBridge
    Multi-Factor Authentication
    Phishing-resistant multi-factor authentication with proximity verification to prevent authentication bypass
    Identity Management
    Centralized identity directory serving as a single source of truth for authentication and security
    Single Sign-On
    Unified single sign-on mechanism providing consistent user access across multiple applications
    Device Trust
    Endpoint security controls to block access from unknown or unregistered devices and enforce trusted device policies
    Passwordless Authentication
    Complete end-to-end passwordless authentication experience without reliance on traditional password mechanisms

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.3
    2 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    0%
    100%
    0%
    0%
    0%
    2 AWS reviews
    |
    3514 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Erika N.

    So Practic!

    Reviewed on Sep 30, 2025
    Review provided by G2
    What do you like best about the product?
    It is very easy to use and quite intuitive. I use it every day because it provides a safe space for me at work.
    What do you dislike about the product?
    The look and feel is probably what I like the least.
    What problems is the product solving and how is that benefiting you?
    This provides a secure environment for me to work at my workplace.
    Anurag V.

    Unified User Authenticationand Device Management

    Reviewed on Sep 30, 2025
    Review provided by G2
    What do you like best about the product?
    - It aims to simplify IT operations by unifying user authentication, device management, and application access under one platform.
    - Support cross-platform directory
    - No need for on-premise infrastructure; admins can manage users and devices remotely with ease.
    - supports MFA and SSO.
    -Can easily integration with AWS and Google Workspace.
    What do you dislike about the product?
    - There is a limited offline support available.
    - Pricey for small teams.
    What problems is the product solving and how is that benefiting you?
    It is easy solution to maintain active directory online and for identity management.
    Human Resources

    Its a very useful platform

    Reviewed on Sep 29, 2025
    Review provided by G2
    What do you like best about the product?
    I appreciate how the software functions and the promptness of its updates.
    What do you dislike about the product?
    Perhaps the password reset time could be a bit longer.
    What problems is the product solving and how is that benefiting you?
    Jumpcloud has been helpful for me in managing antivirus protection and preventing unnecessary downloads.
    Leisure, Travel & Tourism

    Almost good, but not perfect yet

    Reviewed on Sep 27, 2025
    Review provided by G2
    What do you like best about the product?
    It's secure, can manage via app, admin panel is good
    What do you dislike about the product?
    A bit too rigid, like not allowing some terminal commands or some passwords, maybe set by company admin, but they say jumpcloud is responsible, plus auto approval for some basic requests like update chrome etc,
    What problems is the product solving and how is that benefiting you?
    Laptop security, no misuse, leakage of sensitive data
    Leisure, Travel & Tourism

    Worked with JumpCloud; liked the control, disliked constant admin approvals.

    Reviewed on Sep 25, 2025
    Review provided by G2
    What do you like best about the product?
    I like that JumpCloud provides a single platform for identity and device management, reducing the need for multiple tools. Its cloud-native nature makes it easy to scale without worrying about on-prem infrastructure. The ability to integrate with a wide range of applications and support for Zero Trust security principles adds to its convenience and reliability.
    What do you dislike about the product?
    One drawback is that I need to go through the admin for every single update or download. This makes small tasks a bit restrictive and slows down workflows when I just want to install or update something quickly on my device.
    What problems is the product solving and how is that benefiting you?
    From a security perspective, it ensures my devices are properly managed, credentials are protected, and access to apps or resources is controlled with strong policies. This minimizes vulnerabilities and helps maintain a safer environment without me needing to handle security configurations manually.
    View all reviews