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    JumpCloud

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    Grant users secure, frictionless access to everything they need to do their work using JumpCloud's everything in one, Open Directory Platform. Manage all of your cross-OS server and device and user identities, including single sign-on (SSO), conditional, and passwordless access, all from a single pane of glass.

    Overview

    Open Cloud Directory Platform - A modern cloud directory to centralize access across all of your identities with integrations to:

    • AWS Identity Center
    • Google Workspace
    • Microsoft 365
    • Active Directory
    • HRIS platforms
    • Network infrastructure resources

    Single Sign-On (SSO) & Multi-Factor Authentication (MFA) - Frictionless, secure access to AWS resources and over 900 pre-built applications.

    • Automate user provisioning to Amazon IAM Identity Center
    • Leverage group-based permissions to grant the right level of access

    Cross-OS Server & Device Management - Deploy, manage, and remotely assist your AWS servers and corporate devices from a single cloud platform. Securely manage, configure, monitor, and patch:

    • Windows
    • macOS and iOS
    • Linux and AWS Linux AMIs
    • Android

    JumpCloud Platform - Modernize your infrastructure and simplify cloud transformation projects by combining everything in one package, including:

    • Cloud directory identity management
    • Access management with passwordless SSO, MFA, and password management
    • Cross-OS server & device management

    JumpCloud Platform Prime - Get all the benefits and capabilities of the JumpCloud Platform package, plus 24/7 premium support and conditional access to help you reach your Zero Trust goals. Ensure that only specific users working on trusted devices and networks can access AWS resources with complete IAM, device management, and enhanced access controls.

    To learn more about JumpCloud, please visit us at https://cloud.jumpcloud.com/awsreferral 

    For custom pricing or a private contract, please contact AWS-Marketplace@jumpcloud.com  for a private offer.

    Highlights

    • Centralize access with a modern cloud directory, plus SSO and MFA
    • SSO: Enable phishing-resistant, one-click user access via JumpCloud Go™
    • Cross-OS Server & Device Management: Secure and manage your AWS Linux AMIs and your fleet of on-premise and remote Windows, macOS, iOS, Linux, and Android devices, all from one console

    Details

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.

    12-month contract (5)

     Info
    Dimension
    Description
    Cost/12 months
    SSO & MFA
    Cloud Directory, SSO, Identity, Access, and Push MFA for 100 users
    $13,200.00
    Device Identity Mgmt
    Cross-OS Server & Device Management for 100 users
    $15,600.00
    Cloud Insights
    Cloud Directory and Cloud Insights for 100 users
    $12,000.00
    JumpCloud Platform
    Identity, Access, and Device Management for 100 users
    $22,800.00
    JumpCloud Platform Prime
    JumpCloud Platform with Zero Trust, 24/7 Support for 100 users
    $28,800.00

    Additional usage costs (6)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Overage fee per user/month above contracted amount - SSO & MFA
    $11.00
    Overage fee per user/month above contracted amount - Device Mgmt
    $13.00
    Overage fee per user/month above contracted amount - Cloud Insights
    $5.00
    Overage fee per user/month above contracted amount - JC Platform
    $19.00
    Overage fee per user/month above contracted amount - JC Platform Plus
    $24.00
    Overage fee per user/month above contracted amount - Misc Offering
    $0.01

    Vendor refund policy

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Start a free 30-day JumpCloud trial for unlimited access to the full platform. Explore one feature or implement them all. For additional support, premium 24/7 phone, chat services and professional implementation packages are available. To learn more, visit: https://jumpcloud.com/premium-support 

    Support Email: AWS-Support@jumpcloud.com  Support Contact: AWS-Support@jumpcloud.com  Refund Policy:

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    2947 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Luke Q.

    Positive and Improvement

    Reviewed on Nov 18, 2024
    Review provided by G2
    What do you like best about the product?
    Its intuitive interface and well-documented features make it accessible for both seasoned IT professionals and smaller teams.
    What do you dislike about the product?
    While the interface is generally intuitive, some advanced features (e.g., custom scripts or policies) may require more technical expertise to configure effectively.
    What problems is the product solving and how is that benefiting you?
    Managing users across multiple platforms, devices, and applications can be complex, especially in hybrid or remote work environments.
    Shai A.

    The windows MDM that gets the job done!

    Reviewed on Nov 17, 2024
    Review provided by G2
    What do you like best about the product?
    First, I’m only using it to manage Windows devices, so I can’t speak to its performance on other platforms.

    JumpCloud uses an agent to manage Windows devices, not just the MDM framework. This has allowed me to set the user to non-admin while still being able to perform all administrative tasks.

    It also integrates seamlessly with Chocolatey, making it easy to deploy and update any apps from the catalog.

    Additionally, it fully integrates with Okta, allowing users to log in to their Windows devices using the same SSO password.

    JumpCloud also offers built-in security policies that I can enable with a single click, such as USB access control, BitLocker, screen lock, etc.

    Lastly, it supports upgrade rings, which makes pushing security updates a breeze.
    What do you dislike about the product?
    The UI could be improved a bit.

    It would be great if there was better integration with Office365 apps to install only the necessary ones.

    Other than that, I don’t have any major complaints.
    What problems is the product solving and how is that benefiting you?
    App updates.
    User non-admin.
    Julia R.

    Produto intuitivo

    Reviewed on Nov 15, 2024
    Review provided by G2
    What do you like best about the product?
    O jumpcloud é uma ferramenta de facil usabilidade, tanto para o admnistrador, quanto para o usuário.
    What do you dislike about the product?
    Apesar de ser uma ferramenta facil de ser utilizada, para o administrador, o front da pagina possui muitas informaçãoes. Acredito que as informaões e as buscas poderiam ser mais organizadas.
    What problems is the product solving and how is that benefiting you?
    Deu mais autonimia para os usuários realizarem o reset de senha de suas contas, fazendo com que a equipe de suporte possa resolver outros problemas.
    Paulo Roberto S.

    Descomplique seus acessos

    Reviewed on Nov 14, 2024
    Review provided by G2
    What do you like best about the product?
    Como Suporte o que mais gostei foi a facilidade durante o suporte, gastando menos tempo acessando tudo atraves de uma unica plataforma, sem contar na facilidade de integração e numero de recursos disponiveis em nosso alcance.
    Outro ponto a acrescentar e a facilitade na implementação devido a plataforma ja possuir uma gama de pre configuracoes e regras.
    Nosso suporte ficou mais simples de resolver, consequentemente a vida do usuario final tambem.
    What do you dislike about the product?
    Nenhuma consideração a ser feita, pois nao tive problemas no acesso ou com suporte.
    What problems is the product solving and how is that benefiting you?
    Problemas com solicitação de acesso, resete de MFA devido a troca de equipamento, aplicacao de regras a dispositivos Windows e IOS e politicas de seguranca.
    Information Technology and Services

    Best LDAP Service Ever

    Reviewed on Nov 13, 2024
    Review provided by G2
    What do you like best about the product?
    The LDAP services is super in Jumpcloud. Very easy to set up compared to normal techniques. Moreover It also supports LDAPS as well.
    What do you dislike about the product?
    Only downside is if you are new to it it might take some time to famarilize with it
    What problems is the product solving and how is that benefiting you?
    Ease of using Access Management tools
    View all reviews