Sold by: JumpCloud, Inc.Â
Deployed on AWS
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Grant users secure, frictionless access to everything they need to do their work using JumpCloud's everything in one, Open Directory Platform. Manage all of your cross-OS server and device and user identities, including single sign-on (SSO), conditional, and passwordless access, all from a single pane of glass.
Overview
Open Cloud Directory Platform - A modern cloud directory to centralize access across all of your identities with integrations to:
- AWS Identity Center
- Google Workspace
- Microsoft 365
- Active Directory
- HRIS platforms
- Network infrastructure resources
Single Sign-On (SSO) & Multi-Factor Authentication (MFA) - Frictionless, secure access to AWS resources and over 900 pre-built applications.
- Automate user provisioning to Amazon IAM Identity Center
- Leverage group-based permissions to grant the right level of access
Cross-OS Server & Device Management - Deploy, manage, and remotely assist your AWS servers and corporate devices from a single cloud platform. Securely manage, configure, monitor, and patch:
- Windows
- macOS and iOS
- Linux and AWS Linux AMIs
- Android
JumpCloud Platform - Modernize your infrastructure and simplify cloud transformation projects by combining everything in one package, including:
- Cloud directory identity management
- Access management with passwordless SSO, MFA, and password management
- Cross-OS server & device management
JumpCloud Platform Prime - Get all the benefits and capabilities of the JumpCloud Platform package, plus 24/7 premium support and conditional access to help you reach your Zero Trust goals. Ensure that only specific users working on trusted devices and networks can access AWS resources with complete IAM, device management, and enhanced access controls.
To learn more about JumpCloud, please visit us at https://cloud.jumpcloud.com/awsreferralÂ
For custom pricing or a private contract, please contact AWS-Marketplace@jumpcloud.com for a private offer.
Highlights
- Centralize access with a modern cloud directory, plus SSO and MFA
- SSO: Enable phishing-resistant, one-click user access via JumpCloud Go™
- Cross-OS Server & Device Management: Secure and manage your AWS Linux AMIs and your fleet of on-premise and remote Windows, macOS, iOS, Linux, and Android devices, all from one console
Details
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Deployed on AWS
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Pricing
Free trial
Try this product free according to the free trial terms set by the vendor.
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
SSO & MFA | Cloud Directory, SSO, Identity, Access, and Push MFA for 100 users | $13,200.00 |
Device Identity Mgmt | Cross-OS Server & Device Management for 100 users | $15,600.00 |
Cloud Insights | Cloud Directory and Cloud Insights for 100 users | $12,000.00 |
JumpCloud Platform | Identity, Access, and Device Management for 100 users | $22,800.00 |
JumpCloud Platform Prime | JumpCloud Platform with Zero Trust, 24/7 Support for 100 users | $28,800.00 |
Dimension | Cost/unit |
|---|---|
Overage fee per user/month above contracted amount - SSO & MFA | $11.00 |
Overage fee per user/month above contracted amount - Device Mgmt | $13.00 |
Overage fee per user/month above contracted amount - Cloud Insights | $5.00 |
Overage fee per user/month above contracted amount - JC Platform | $19.00 |
Overage fee per user/month above contracted amount - JC Platform Plus | $24.00 |
Overage fee per user/month above contracted amount - Misc Offering | $0.01 |
Vendor refund policy
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Start a free 30-day JumpCloud trial for unlimited access to the full platform. Explore one feature or implement them all. For additional support, premium 24/7 phone, chat services and professional implementation packages are available. To learn more, visit: https://jumpcloud.com/premium-supportÂ
Support Email: AWS-Support@jumpcloud.com Support Contact: AWS-Support@jumpcloud.com Refund Policy:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By JumpCloud, Inc.
By One Identity
By Cisco Systems, Inc.
Top
10
In Application Servers
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In Data Analysis, Centralized Identity Management
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Identity Management
Centralized cloud directory platform supporting cross-platform identity management across multiple operating systems and infrastructure resources
Single Sign-On
Passwordless authentication with multi-factor authentication supporting over 900 pre-built applications and integration with major identity providers
Device Management
Cross-OS server and device management capabilities for Windows, macOS, iOS, Linux, AWS Linux AMIs, and Android platforms
Access Control
Group-based permissions and conditional access controls for securing resource access across different infrastructure environments
Platform Integration
Native integrations with AWS Identity Center, Google Workspace, Microsoft 365, Active Directory, and HRIS platforms for comprehensive identity ecosystem management
Single Sign-On (SSO)
Supports automatic user synchronization across multiple directories with one-click access to corporate applications across on-premises and cloud environments
Multi-Factor Authentication
Provides diverse authentication methods including passwordless, passkeys, one-time passcodes, push notifications, biometric data, and security keys with real-time reporting capabilities
Identity Lifecycle Management
Enables role-based user provisioning with least-privileged access controls and automated user management workflows
Cloud Directory Services
Offers secure cloud-based directory management with web interface for managing users, authentication policies, and access controls
Security Integration
Supports pre-built authentication connectors with third-party web applications and integrations with cloud infrastructure platforms like AWS IAM, AWS SSO, Amazon Cognito, and Amazon EventBridge
Multi-Factor Authentication
Phishing-resistant multi-factor authentication with proximity verification to prevent authentication bypass
Identity Management
Centralized identity directory serving as a single source of truth for authentication and security
Single Sign-On
Unified single sign-on mechanism providing consistent user access across multiple applications
Device Trust
Endpoint security controls to block access from unknown or unregistered devices and enforce trusted device policies
Passwordless Authentication
Complete end-to-end passwordless authentication experience without reliance on traditional password mechanisms
Standard contract
No
No
No
Customer reviews
4.3
2 ratings
2 AWS reviews
|
3706 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Harry P.
We are happy to use JumpCloud
Reviewed on Nov 20, 2025
Review provided by G2
What do you like best about the product?
Eco friendly, easy handling, remote connection
What do you dislike about the product?
Some time facing slowness, remote session issue in some time
What problems is the product solving and how is that benefiting you?
Remote control of system & auto software application push in system, asset management
Juli J.
Comprehensive Active Directory with Smooth Integration
Reviewed on Nov 17, 2025
Review provided by G2
What do you like best about the product?
I find JumpCloud to be incredibly comprehensive for managing active directory, which allows me to handle our SaaS directory and endpoints with ease. The integration capabilities make managing user devices straightforward, particularly during updates, simplifying our operations. I appreciate the device management features that are part of JumpCloud, which enhance our ability to maintain control over various devices. The initial setup was seamless, even with integrations from platforms like Google, making it user-friendly from the outset. This ease of setup is particularly valuable as it streamlines the transition and maintenance processes within our system.
What do you dislike about the product?
I find the reporting features in JumpCloud somewhat limited and would appreciate more customization options. This would allow me to tailor reports to better meet my specific needs.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for managing active directory, SSO login, and endpoint management, making it easier to handle SaaS applications, device management, and updates, ensuring smooth onboarding and offboarding processes through integration with Omni HR.
Information Technology and Services
All-in-One MDM and Identity Management Platform
Reviewed on Nov 16, 2025
Review provided by G2
What do you like best about the product?
JumpCloud is a good platform for managing MDM and identity all in one place
What do you dislike about the product?
Nothing as of yet, only if they can bring EDR solution as well that would complete the stack.
What problems is the product solving and how is that benefiting you?
Access management and shadow IT
Transportation/Trucking/Railroad
All-in-One Management Made Simple and Intuitive
Reviewed on Nov 12, 2025
Review provided by G2
What do you like best about the product?
A single pane of glass for so many of our services. It makes managing users and devices very simple. The OS is very admin-friendly and intuitive.
What do you dislike about the product?
Deployment methods, and the remote assistance tool.
What problems is the product solving and how is that benefiting you?
Helping us better manage our computer policies which were all over the place when the company was younger.
Oliver O.
Powerful Features, but Room for Improvement
Reviewed on Nov 12, 2025
Review provided by G2
What do you like best about the product?
I really appreciate JumpCloud's mobile device management features. This functionality plays a crucial role in my ability to track and monitor users seamlessly. It's incredibly useful how JumpCloud allows for the creation of users and their effortless integration with mobile devices. The software management capability further enhances the overall usability, making the management process much more efficient and straightforward for me.
What do you dislike about the product?
I found that the iPhone management is not as smooth as it should be, which can hinder effective mobile device management. Additionally, the initial setup of JumpCloud was not easy for me because it required reading a lot of documentation to understand it fully.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for software management, user directory, and endpoint management, which helps track and monitor users and manage software effectively.