Sold by: JumpCloud, Inc.
Deployed on AWS
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Grant users secure, frictionless access to everything they need to do their work using JumpCloud's everything in one, Open Directory Platform. Manage all of your cross-OS server and device and user identities, including single sign-on (SSO), conditional, and passwordless access, all from a single pane of glass.
4.5
Overview
Open Cloud Directory Platform - A modern cloud directory to centralize access across all of your identities with integrations to:
- AWS Identity Center
- Google Workspace
- Microsoft 365
- Active Directory
- HRIS platforms
- Network infrastructure resources
Single Sign-On (SSO) & Multi-Factor Authentication (MFA) - Frictionless, secure access to AWS resources and over 900 pre-built applications.
- Automate user provisioning to Amazon IAM Identity Center
- Leverage group-based permissions to grant the right level of access
Cross-OS Server & Device Management - Deploy, manage, and remotely assist your AWS servers and corporate devices from a single cloud platform. Securely manage, configure, monitor, and patch:
- Windows
- macOS and iOS
- Linux and AWS Linux AMIs
- Android
JumpCloud Platform - Modernize your infrastructure and simplify cloud transformation projects by combining everything in one package, including:
- Cloud directory identity management
- Access management with passwordless SSO, MFA, and password management
- Cross-OS server & device management
JumpCloud Platform Prime - Get all the benefits and capabilities of the JumpCloud Platform package, plus 24/7 premium support and conditional access to help you reach your Zero Trust goals. Ensure that only specific users working on trusted devices and networks can access AWS resources with complete IAM, device management, and enhanced access controls.
To learn more about JumpCloud, please visit us at https://cloud.jumpcloud.com/awsreferral
For custom pricing or a private contract, please contact AWS-Marketplace@jumpcloud.com for a private offer.
Highlights
- Centralize access with a modern cloud directory, plus SSO and MFA
- SSO: Enable phishing-resistant, one-click user access via JumpCloud Go™
- Cross-OS Server & Device Management: Secure and manage your AWS Linux AMIs and your fleet of on-premise and remote Windows, macOS, iOS, Linux, and Android devices, all from one console
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Buyer guide
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Free trial
Try this product free according to the free trial terms set by the vendor.
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
SSO & MFA | Cloud Directory, SSO, Identity, Access, and Push MFA for 100 users | $13,200.00 |
Device Identity Mgmt | Cross-OS Server & Device Management for 100 users | $15,600.00 |
Cloud Insights | Cloud Directory and Cloud Insights for 100 users | $12,000.00 |
JumpCloud Platform | Identity, Access, and Device Management for 100 users | $22,800.00 |
JumpCloud Platform Prime | JumpCloud Platform with Zero Trust, 24/7 Support for 100 users | $28,800.00 |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Cost/unit |
|---|---|
Overage fee per user/month above contracted amount - SSO & MFA | $11.00 |
Overage fee per user/month above contracted amount - Device Mgmt | $13.00 |
Overage fee per user/month above contracted amount - Cloud Insights | $5.00 |
Overage fee per user/month above contracted amount - JC Platform | $19.00 |
Overage fee per user/month above contracted amount - JC Platform Plus | $24.00 |
Overage fee per user/month above contracted amount - Misc Offering | $0.01 |
Dimensions summary
You buy this through an annual contract sized in blocks of 100 users. Five package options set your baseline: SSO & MFA, Device Identity Management, Cloud Insights, JumpCloud Platform, and JumpCloud Platform Prime. Each covers a different mix of identity, access, and device management, with Prime adding Zero Trust and 24/7 support. You pick the package that fits your use case. If your active user count rises above the contracted amount, a matching per-user monthly overage fee applies for that package. This lets usage scale beyond your commitment without a new contract.
Top-of-mind questions for buyers
Each package is sized per user, in blocks of 100 users. A user is a person account in the directory. Suspended users still count as billable and stay in the system during suspension. So your count reflects all retained accounts, not just active sessions.
Each package has a matching per-user monthly overage fee. If active users exceed your contracted block, that fee applies for the extra users. You keep your existing contract; the overage bills those additional users automatically at the package rate. This lets usage grow without a new agreement.
SSO & MFA covers cloud directory, single sign-on, and push MFA. Device Identity Management adds cross-OS device management. Cloud Insights adds directory reporting. JumpCloud Platform combines identity, access, and device management. JumpCloud Platform Prime adds Zero Trust and 24/7 support. You pick one baseline package per contract.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Start a free 30-day JumpCloud trial for unlimited access to the full platform. Explore one feature or implement them all. For additional support, premium 24/7 phone, chat services and professional implementation packages are available. To learn more, visit: https://jumpcloud.com/premium-support
Support Email: AWS-Support@jumpcloud.com Support Contact: AWS-Support@jumpcloud.com Refund Policy:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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By JumpCloud, Inc.
By One Identity
By Cisco Systems, Inc.
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In Application Servers
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In Data Analysis, Centralized Identity Management
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
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Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Cloud Directory Identity Management
Centralize access across all identities with integrations to AWS Identity Center, Google Workspace, Microsoft 365, Active Directory, HRIS platforms, and network infrastructure resources
Single Sign-On and Multi-Factor Authentication
Frictionless, secure access to AWS resources and over 900 pre-built applications with automated user provisioning to Amazon IAM Identity Center and group-based permissions
Cross-Operating System Server and Device Management
Deploy, manage, and remotely assist AWS servers and corporate devices across Windows, macOS, iOS, Linux, AWS Linux AMIs, and Android from a single cloud platform
Passwordless and Conditional Access
Enable phishing-resistant access with passwordless SSO, password management, and conditional access controls to ensure only specific users on trusted devices and networks can access AWS resources
Unified Platform with Zero Trust Capabilities
Combine cloud directory identity management, access management, and cross-OS server and device management with enhanced IAM and device management controls to support Zero Trust security goals
Single Sign-On (SSO)
Automatically synchronizes users across multiple directories to enable one-click access to corporate applications on-premises and in the cloud with enforced security policies and self-service password reset capabilities.
Multi-Factor Authentication (MFA)
Supports multiple authentication methods including passwordless authentication, passkeys, one-time passcodes, push notifications, biometric data, and security keys with real-time reporting and monitoring of authentication events.
Adaptive Authentication
Delivers multi-layer, context-aware and risk-based protection to minimize common attacks and enforce contextual access security policies based on user behavior and risk assessment.
Identity Lifecycle Management
Provides role-based user provisioning engine with granular access permissions, least-privileged access controls, and automated user account provisioning across AWS services and third-party applications.
Directory Integration
Acts as a secure cloud-based directory with integration capabilities for Active Directory, LDAP, G Suite and other external directories, with pre-built connectors for thousands of third-party web applications and AWS services including AWS IAM, AWS SSO, Amazon Cognito, and Amazon EventBridge.
Phishing-Resistant Multi-Factor Authentication
Duo Proximity Verification prevents MFA bypass by verifying that authentication and access devices are in close proximity during the authentication process.
Unified Identity Directory
Duo Directory serves as a centralized source of truth for identity and security management, eliminating the need for external authentication sources.
Single Sign-On Platform
Duo Single Sign-On with Duo Central provides consistent user experience and simplified application access through a single login mechanism.
Passwordless Authentication
End-to-end passwordless experience from initial enrollment through authentication without password fallback or reliance on third-party identity providers.
Trusted Device Access Control
Trusted Endpoints feature blocks access from unknown and unregistered devices, allowing only registered and trusted devices to access organizational resources.
Standard contract
No
No
No
Customer reviews
Francisco F.
Simple management and seamless integration with other platforms at a good price
Reviewed on Oct 30, 2026
Review provided by G2
What do you like best about the product?
Simple management, appropriate performance, and quite intuitive. It integrates very easily with other platforms. The quality-price ratio is also very good. We see that it has AI that we have not yet been able to exploit, but we will take the opportunity to open a case with the support team to guide us.
What do you dislike about the product?
How easy it is to use and how well it integrates with other external platforms. We see that it is evolving and adding AI capabilities.
What problems is the product solving and how is that benefiting you?
It is helping us a lot with integration with other solutions. Our company is in a significant growth/merger phase, and the truth is that JumpCloud is simple in that aspect.
Anonymous
Intuitive Remote Device Management with Powerful Admin Controls
Reviewed on Oct 29, 2026
Review provided by G2
What do you like best about the product?
I really like JumpCloud’s UI. It’s very user friendly, and I know where to find things in the dashboard, like logs, device history, the last time a user or device checked in, and the IP someone logged in from. I like being able to run commands from the dashboard to get more detailed reports, push commands to specific devices, and schedule them for a device group if I need to run them more than once. I also like that I can rename devices so they follow our naming scheme, and the name updates the next time the device checks in. I can bind a user to a device even if they haven’t signed in, and assign myself full admin access so I don’t have to find another way to grant those permissions when I sign in. JumpCloud works for us, and I’m pretty satisfied with its services and tools.
What do you dislike about the product?
I’m still learning and finding new features, and I feel like we’re not using JumpCloud as much as we should yet. I don’t feel like it isn’t working for me; I see room to improve how we use it and make better use of its capabilities.
What problems is the product solving and how is that benefiting you?
I use JumpCloud to manage devices in our fully remote organization. I can send devices to new hires, access them remotely, track failed login attempts, and lock down a laptop if it’s lost or in the wrong hands to protect its data.
Ivy S.
Flexible Access Management with Quick Setup, Though Admin Sessions Need Work
Reviewed on Oct 23, 2026
Review provided by G2
What do you like best about the product?
I like JumpCloud’s flexible directory configuration. I got the initial setup done quickly. I also use it to adjust or suspend access to our digital signature system when an employee takes extended leave, according to organizational policies.
What do you dislike about the product?
I think JumpCloud could improve administrator session management.
What problems is the product solving and how is that benefiting you?
I use JumpCloud to adjust or suspend the right access when an employee takes extended leave, in line with our organizational policies.
Raghu .
Centralized Device Management with Helpful Support, Despite Complex Policies
Reviewed on Oct 23, 2026
Review provided by G2
What do you like best about the product?
I like JumpCloud’s user interface, and I like that remote desktop is already included instead of having to buy it separately. The admin portal makes it easy to manage my organization in one place. I can check devices and users, find logs, unlock devices, manage certificates, and run commands to troubleshoot a user’s computer without connecting remotely. The logs are clear, and the pre-made policies are useful—I can implement them without much trouble and get things working without breaking anything. I can manage different things in one place, including Google Workspace accounts. Support is good: they help over chat, will jump on a Google Meet, and often solve complex problems in chat. The setup was good, and I appreciated being able to contact the JumpCloud team on Slack, along with the useful knowledge base and pre-made documents.
What do you dislike about the product?
I find creating policies complex because JumpCloud is integrated with many things, so I have to check everything, including the Google accounts. Support is mostly good, but sometimes people seem to be handling multiple chats, and some don’t understand my questions. I’d like support staff to be sharper and understand questions without getting confused.
What problems is the product solving and how is that benefiting you?
I use JumpCloud to manage our organization’s devices and endpoints, create policies, and block unwanted third-party applications across our deployment.
Nagendra B.
Useful for Simplifying Identity and Access Management
Reviewed on Oct 22, 2026
Review provided by G2
What do you like best about the product?
1. What I like most about JumpCloud is that it brings identity and device management together in one platform. It makes managing user access more convenient and helps IT teams handle routine tasks without switching between multiple tools.
2. I like how JumpCloud makes it easy to manage users, devices, and access from one place. The interface is simple to understand, and it helps save time when handling everyday IT administration tasks.
2. I like how JumpCloud makes it easy to manage users, devices, and access from one place. The interface is simple to understand, and it helps save time when handling everyday IT administration tasks.
What do you dislike about the product?
Overall, the experience is good, but some settings and advanced features could be easier to navigate. Better guidance for new users would make it simpler to get started and use the platform more efficiently.
What problems is the product solving and how is that benefiting you?
1. JumpCloud helps solve the challenges of managing users, devices, and access across an organization. It makes it easier to manage everything from one place, reduces manual work, and helps improve security. This saves time for IT teams and makes daily administration tasks more convenient.
2. The main problem JumpCloud helps solve is the difficulty of managing user accounts, device access, and security across different systems. Having these tools in one platform makes work more organized and efficient. It can reduce repetitive tasks and help IT teams manage access more easily.
2. The main problem JumpCloud helps solve is the difficulty of managing user accounts, device access, and security across different systems. Having these tools in one platform makes work more organized and efficient. It can reduce repetitive tasks and help IT teams manage access more easily.