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    JumpCloud

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    Grant users secure, frictionless access to everything they need to do their work using JumpCloud's everything in one, Open Directory Platform. Manage all of your cross-OS server and device and user identities, including single sign-on (SSO), conditional, and passwordless access, all from a single pane of glass.

    Overview

    Open Cloud Directory Platform - A modern cloud directory to centralize access across all of your identities with integrations to:

    • AWS Identity Center
    • Google Workspace
    • Microsoft 365
    • Active Directory
    • HRIS platforms
    • Network infrastructure resources

    Single Sign-On (SSO) & Multi-Factor Authentication (MFA) - Frictionless, secure access to AWS resources and over 900 pre-built applications.

    • Automate user provisioning to Amazon IAM Identity Center
    • Leverage group-based permissions to grant the right level of access

    Cross-OS Server & Device Management - Deploy, manage, and remotely assist your AWS servers and corporate devices from a single cloud platform. Securely manage, configure, monitor, and patch:

    • Windows
    • macOS and iOS
    • Linux and AWS Linux AMIs
    • Android

    JumpCloud Platform - Modernize your infrastructure and simplify cloud transformation projects by combining everything in one package, including:

    • Cloud directory identity management
    • Access management with passwordless SSO, MFA, and password management
    • Cross-OS server & device management

    JumpCloud Platform Prime - Get all the benefits and capabilities of the JumpCloud Platform package, plus 24/7 premium support and conditional access to help you reach your Zero Trust goals. Ensure that only specific users working on trusted devices and networks can access AWS resources with complete IAM, device management, and enhanced access controls.

    To learn more about JumpCloud, please visit us at https://cloud.jumpcloud.com/awsreferral 

    For custom pricing or a private contract, please contact AWS-Marketplace@jumpcloud.com  for a private offer.

    Highlights

    • Centralize access with a modern cloud directory, plus SSO and MFA
    • SSO: Enable phishing-resistant, one-click user access via JumpCloud Go™
    • Cross-OS Server & Device Management: Secure and manage your AWS Linux AMIs and your fleet of on-premise and remote Windows, macOS, iOS, Linux, and Android devices, all from one console

    Details

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.

    12-month contract (5)

     Info
    Dimension
    Description
    Cost/12 months
    SSO & MFA
    Cloud Directory, SSO, Identity, Access, and Push MFA for 100 users
    $13,200.00
    Device Identity Mgmt
    Cross-OS Server & Device Management for 100 users
    $15,600.00
    Cloud Insights
    Cloud Directory and Cloud Insights for 100 users
    $12,000.00
    JumpCloud Platform
    Identity, Access, and Device Management for 100 users
    $22,800.00
    JumpCloud Platform Prime
    JumpCloud Platform with Zero Trust, 24/7 Support for 100 users
    $28,800.00

    Additional usage costs (6)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Overage fee per user/month above contracted amount - SSO & MFA
    $11.00
    Overage fee per user/month above contracted amount - Device Mgmt
    $13.00
    Overage fee per user/month above contracted amount - Cloud Insights
    $5.00
    Overage fee per user/month above contracted amount - JC Platform
    $19.00
    Overage fee per user/month above contracted amount - JC Platform Plus
    $24.00
    Overage fee per user/month above contracted amount - Misc Offering
    $0.01

    Vendor refund policy

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Start a free 30-day JumpCloud trial for unlimited access to the full platform. Explore one feature or implement them all. For additional support, premium 24/7 phone, chat services and professional implementation packages are available. To learn more, visit: https://jumpcloud.com/premium-support 

    Support Email: AWS-Support@jumpcloud.com  Support Contact: AWS-Support@jumpcloud.com  Refund Policy:

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly
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    Accolades

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    Top
    10
    In Application Servers
    Top
    100
    In Financial Services, Monitoring

    Customer reviews

     Info
    AI generated sentiment from actual customer reviews on AWS and G2
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Cloud Directory Platform
    Centralize access across all identities with integrations to AWS Identity Center, Google Workspace, Microsoft 365, Active Directory, HRIS platforms, and network infrastructure resources
    Single Sign-On (SSO) & Multi-Factor Authentication (MFA)
    Provide frictionless, secure access to AWS resources and over 900 pre-built applications with automated user provisioning to Amazon IAM Identity Center and group-based permissions
    Cross-OS Server & Device Management
    Deploy, manage, and remotely assist Windows, macOS and iOS, Linux and AWS Linux AMIs, and Android servers and corporate devices from a single cloud platform
    Passwordless Access
    Enable phishing-resistant, one-click user access via JumpCloud Go
    Conditional Access
    Ensure that only specific users working on trusted devices and networks can access AWS resources with complete IAM, device management, and enhanced access controls
    Multi-Factor Authentication (MFA)
    Provide consistent, frictionless access to cloud and on-premises applications for different user groups and device types (laptops, desktop, mobile, personal and corporate-owned) through a broad range of authentication methods including Duo Push, biometrics, security keys, and more.
    Adaptive Access Policies
    Verify identity in seconds. Ensure users are who they say they are at every access attempt, and regularly reaffirm their trustworthiness. Set adaptive security policies tailored to your organization.
    Single Sign-On (SSO)
    Give your users an easy way to locate all of their cloud applications from a single portal with Duo's cloud-based secure single sign-on (SSO).
    Trusted Endpoints
    Block access from unknown devices and only allow trusted devices to gain access to resources.
    Device Insight
    View a dashboard of all devices accessing applications, within the Duo Admin Panel.
    Identity Security Insights
    Gain a centralized view of identities, accounts, entitlements, and privileged access across your IT estate and detect threats resulting from compromised identities and privileged access misuse.
    Password Safe
    Manage privileged passwords, accounts, credentials, secrets, and sessions for people and machines, ensuring complete control and security, all while enabling zero trust.
    Privileged Remote Access
    Extend privileged access security best practices beyond the perimeter by granularly controlling, managing, and auditing remote privileged access for employees, vendors, developers, and cloud ops engineers.
    Privilege Management for Windows and Mac
    Remove local admin rights, enforce least privilege dynamically across Windows and macOS, prevent malware and phishing attacks, and control applications without compromising productivity
    Cloud Privilege Broker
    Gain cross-cloud visibility of entitlements, ensure access is from only trusted sources, detect account permission anomalies, and leverage guidance to right-size privileges.

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

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    0 AWS reviews
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    3080 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Diane G.

    Secure cloud storage with JumpCloud

    Reviewed on Mar 12, 2025
    Review provided by G2
    What do you like best about the product?
    Easy to use and manage user accounts and access. I like how intuitive it is and how easily multiple accounts can be managed. I also loved their hosted local directories, which help us meet the requirements. I loved it.
    What do you dislike about the product?
    Just some minor issues with the interface updates.
    What problems is the product solving and how is that benefiting you?
    It is valuable to me, especially for its easy setup and its excellent features and functionality. Moreover, it is software that meets my identity and access management needs, as well as remote support.
    Adrian B.

    Our IT team is finally able to focus on what matters

    Reviewed on Mar 12, 2025
    Review provided by G2
    What do you like best about the product?
    The administration of user identity and access management becomes streamlined through JumpCloud since the platform allows unified control of our complete IT infrastructure. User access permissions can be managed quickly through a simple step-by-step process that the system provides. MFA operates as a security measure by confirming that authorized staff members maintain access to protected information. Moreover this solution allows our IT personnel to work efficiently while managing both on-premises and cloud resources through its intuitive interface.
    What do you dislike about the product?
    Creating the system needs dedicated time but it mainly affects organizations which operate extensive technological infrastructure. System users must dedicate time to learn all capabilities that the software delivers. Users must learn how to use advanced system tools through an initial assistance program to master them. The brief data synchronization delays between different platforms have simple solutions that support teams can handle quickly.
    What problems is the product solving and how is that benefiting you?
    At the time when we had not implemented JumpCloud our user identity management and access handling procedures were difficult to manage. Each system used different tools which caused security complications and operation irregularities. The entire system has migrated to one unified centralized storage point. JumpCloud delivers automated access management functions which simultaneously reduces system performance errors and enhances security protection needs. JumpCloud enables our operations to function more efficiently since its data protection security features give us comfort regarding information security.
    Samar G.

    Powerful and Robust Cloud Based Directory

    Reviewed on Mar 07, 2025
    Review provided by G2
    What do you like best about the product?
    Jumpcloud removes the hassle we had to manage earlier of managing user identities and their devices. It's easy to deploy resources directly without worrying about permissions and devices. It Supports all major protocols like LDAP, SAML and more thus making it more powerful. The ability to be integrated with other apps like google workspace, microsoft and other solution makes it even more useful.
    What do you dislike about the product?
    If more deep, detailed insights could be available, then it could benefit us for measuring device performance and security events.
    What problems is the product solving and how is that benefiting you?
    Jumpcloud eliminates the uses of multiple identity management and brings everything like auth, device and user management and much more into a single platform. It allows us to enforce certain security policies that helps in maintaining a secure environment.
    Moa E.

    Excellent platform that we have implemented for device and identity management

    Reviewed on Mar 06, 2025
    Review provided by G2
    What do you like best about the product?
    Its good that JumpCloud does a great job of providing important features that allow us to take control and manage devices and account access. I like that its cloud-native and allows you to do operate efficiently without any deep configuration. On top of that, I like the simple, easy-to-use interface.
    What do you dislike about the product?
    Overall I like everything and I dont have any problems.
    What problems is the product solving and how is that benefiting you?
    Many benefits, especially security and management of access to numerous devices, providing access permissions to personnel without problems, and it also helps us to move the directory to the cloud.
    javed .

    Simple, Secure, and Reliable IT Management

    Reviewed on Mar 04, 2025
    Review provided by G2
    What do you like best about the product?
    JumpCloud has been a game-changer for managing users, devices, and security policies. It has replaced the need for traditional on-prem directories and made IT operations much smoother. ease to use and customer support is very impressive.
    What do you dislike about the product?
    Occasionally, changes don’t apply instantly.
    What problems is the product solving and how is that benefiting you?
    User & Access Management is Easy – Adding, removing, and updating user access is seamless.

    we applied password policy, bitlocker policy in jumpcloud and screen lock policy in windows and linux both.

    Employees can securely log in from anywhere.
    View all reviews