Sold by: JumpCloud, Inc.
Deployed on AWS
Free Trial
Grant users secure, frictionless access to everything they need to do their work using JumpCloud's everything in one, Open Directory Platform. Manage all of your cross-OS server and device and user identities, including single sign-on (SSO), conditional, and passwordless access, all from a single pane of glass.
Overview
Open Cloud Directory Platform - A modern cloud directory to centralize access across all of your identities with integrations to:
- AWS Identity Center
- Google Workspace
- Microsoft 365
- Active Directory
- HRIS platforms
- Network infrastructure resources
Single Sign-On (SSO) & Multi-Factor Authentication (MFA) - Frictionless, secure access to AWS resources and over 900 pre-built applications.
- Automate user provisioning to Amazon IAM Identity Center
- Leverage group-based permissions to grant the right level of access
Cross-OS Server & Device Management - Deploy, manage, and remotely assist your AWS servers and corporate devices from a single cloud platform. Securely manage, configure, monitor, and patch:
- Windows
- macOS and iOS
- Linux and AWS Linux AMIs
- Android
JumpCloud Platform - Modernize your infrastructure and simplify cloud transformation projects by combining everything in one package, including:
- Cloud directory identity management
- Access management with passwordless SSO, MFA, and password management
- Cross-OS server & device management
JumpCloud Platform Prime - Get all the benefits and capabilities of the JumpCloud Platform package, plus 24/7 premium support and conditional access to help you reach your Zero Trust goals. Ensure that only specific users working on trusted devices and networks can access AWS resources with complete IAM, device management, and enhanced access controls.
To learn more about JumpCloud, please visit us at https://cloud.jumpcloud.com/awsreferral
For custom pricing or a private contract, please contact AWS-Marketplace@jumpcloud.com for a private offer.
Highlights
- Centralize access with a modern cloud directory, plus SSO and MFA
- SSO: Enable phishing-resistant, one-click user access via JumpCloud Go™
- Cross-OS Server & Device Management: Secure and manage your AWS Linux AMIs and your fleet of on-premise and remote Windows, macOS, iOS, Linux, and Android devices, all from one console
Details
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Delivery method
Deployed on AWS
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Free trial
Try this product free according to the free trial terms set by the vendor.
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
SSO & MFA | Cloud Directory, SSO, Identity, Access, and Push MFA for 100 users | $13,200.00 |
Device Identity Mgmt | Cross-OS Server & Device Management for 100 users | $15,600.00 |
Cloud Insights | Cloud Directory and Cloud Insights for 100 users | $12,000.00 |
JumpCloud Platform | Identity, Access, and Device Management for 100 users | $22,800.00 |
JumpCloud Platform Prime | JumpCloud Platform with Zero Trust, 24/7 Support for 100 users | $28,800.00 |
Dimension | Cost/unit |
|---|---|
Overage fee per user/month above contracted amount - SSO & MFA | $11.00 |
Overage fee per user/month above contracted amount - Device Mgmt | $13.00 |
Overage fee per user/month above contracted amount - Cloud Insights | $5.00 |
Overage fee per user/month above contracted amount - JC Platform | $19.00 |
Overage fee per user/month above contracted amount - JC Platform Plus | $24.00 |
Overage fee per user/month above contracted amount - Misc Offering | $0.01 |
Vendor refund policy
Legal
Vendor terms and conditions
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Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Start a free 30-day JumpCloud trial for unlimited access to the full platform. Explore one feature or implement them all. For additional support, premium 24/7 phone, chat services and professional implementation packages are available. To learn more, visit: https://jumpcloud.com/premium-support
Support Email: AWS-Support@jumpcloud.com Support Contact: AWS-Support@jumpcloud.com Refund Policy:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By JumpCloud, Inc.
By One Identity
By Cisco Systems, Inc.
Top
10
In Application Servers
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100
In Applications
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In Data Analysis, Centralized Identity Management
Sentiment is AI generated from actual customer reviews
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Identity Management
Centralized cloud directory platform supporting cross-platform identity management across multiple operating systems and infrastructure resources
Single Sign-On
Passwordless authentication with multi-factor authentication supporting over 900 pre-built applications and integration with major identity providers
Device Management
Cross-OS server and device management capabilities for Windows, macOS, iOS, Linux, AWS Linux AMIs, and Android platforms
Access Control
Group-based permissions and conditional access controls for securing resource access across different infrastructure environments
Platform Integration
Native integrations with AWS Identity Center, Google Workspace, Microsoft 365, Active Directory, and HRIS platforms for comprehensive identity ecosystem management
Single Sign-On (SSO)
Supports automatic user synchronization across multiple directories with one-click access to corporate applications across on-premises and cloud environments
Multi-Factor Authentication
Provides diverse authentication methods including passwordless, passkeys, one-time passcodes, push notifications, biometric data, and security keys with real-time reporting capabilities
Identity Lifecycle Management
Enables role-based user provisioning with least-privileged access controls and automated user management workflows
Cloud Directory Services
Offers secure cloud-based directory management with web interface for managing users, authentication policies, and access controls
Security Integration
Supports pre-built authentication connectors with third-party web applications and integrations with cloud infrastructure platforms like AWS IAM, AWS SSO, Amazon Cognito, and Amazon EventBridge
Multi-Factor Authentication
Strong authentication mechanism to protect against stolen credentials and account takeover using multiple verification methods
Passwordless Authentication
Secure login without traditional passwords using mobile authenticators or FIDO2 authenticators
Device Trust Management
Create and manage an inventory of trusted endpoints, verifying device registration and management status before granting access
Identity Context Integration
Incorporate identity visibility and context from multiple identity sources for comprehensive access management
Phishing Resistance
Prevent authentication bypass through phishing-resistant methods like FIDO2 authenticators and verified push authentication
Standard contract
No
No
No
Customer reviews
4.3
2 ratings
2 AWS reviews
|
3344 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Yuvraj S.
JumpCloud has a smooth SSO Flow
Reviewed on Jul 03, 2025
Review provided by G2
What do you like best about the product?
JumpCloud has helped us integrate our organization applications and implement SSO for those to smoothen access!
What do you dislike about the product?
Nothing as of the moment, we are happy with services
What problems is the product solving and how is that benefiting you?
JumpCloud has helped enhance our login to the company approved application platforms.
Kumar M.
Nice MDM Solution!
Reviewed on Jun 30, 2025
Review provided by G2
What do you like best about the product?
JumpCloud made it easier to access my company applications
What do you dislike about the product?
Nothing right now, all is well as of now!
What problems is the product solving and how is that benefiting you?
My company applications access was a hassle due to multiple credentials, JumpCloud made it easy to access in one go!
Joshua L.
One place to handle all our user access and device management
Reviewed on Jun 29, 2025
Review provided by G2
What do you like best about the product?
It actually makes our IT operations very easy because of centralization of user accounts. Single sign on can be used easily to connect the users to applications such as Salesforce or Google Workspace. It is simply quite phenomenal to be able to manage all our windows Mac and Linux devices with the use of a single console. This universal practice will save us a lot of time everyday. It simplifies the process of securing our end points and users a great deal.
What do you dislike about the product?
New administrators may find learning an uphill task. Some time is required in order to master all so powerful features, configurations. It is also my observation that reporting could be more dynamic to get more insight. On some occasions, the critical issues do not get immediate attention as we would like them to through the support response time. The price is also likely to go very high as your installation users scale up.
What problems is the product solving and how is that benefiting you?
Prior to our use of JumpCloud we had a disjointed IT system. We had different sets of tools to manage the user accounts devices as well as access activities to the cloud applications. It translated to manual labor on a continuous basis and a possible threat to security. JumpCloud has now been able to make everything into a single unified platform. Our device policies and user identities, as well as regulation of app access, is centrally managed through a single pane. This has tremendously saved our administrative burden and highly enhanced our security.
Shivam A.
Awesome for Software Management
Reviewed on Jun 23, 2025
Review provided by G2
What do you like best about the product?
All of its Software Management and Remote Assist features
What do you dislike about the product?
Nothing as of now, everything seems fine
What problems is the product solving and how is that benefiting you?
JumpCloud has made access to company applications hassle-free by its wide integration support to the applications.
Marcin K.
Finally, one login for everything, JumpCloud makes our IT life so much smoother
Reviewed on Jun 21, 2025
Review provided by G2
What do you like best about the product?
The unified identity and devices management, certainly, is my favorite feature of JumpCloud. Directory-as-a-Service is a massive victory in itself that has enabled us to gain centralization of identities without having to even have an on premise Active Directory in play which has been massively liberating. Second, its full cross platform MDM capabilities are cracking. We can manage and secure all windows, Mac, and even Linux devices, with just a single console, making sure that all devices have the same security policies. In addition, the SSO and MFA built-in allow easy access to all our applications in the cloud and provide an easy and highly secure log in to the users. It actually lives up to the reputation of being that everything directory.
What do you dislike about the product?
Although it is good, it is one of the parts that might be difficult with JumpCloud. The initial learning curve will be as an administrator and is especially present during the configuration of more complex policy settings or integrations. Not all the more complex functions are immediately obvious in the setup. And in terms of pricing where very small companies or companies with certain niche integrations go, sometimes the pricing level might seem a bit high after you start adding more features or users.
What problems is the product solving and how is that benefiting you?
JumpCloud is ironically coming to our rescue of decentralized and complex IT management, especially the part of user identities and device security in a cloud-first environment. Prior to JumpCloud, we used to manage independent systems: Windows on-prem Active Directory, a third-party MDM (Macs), and multiple cloud services having their identity stores. This resulted in a diffused user experience, a provisioning nightmare, and security coverage blind. JumpCloud now brings all of that together and serves as our "single source of truth" concerning user identities, device policies and access to applications. It has streamlined our hiring and firing process, greatly decreased our IT costs and created a much more formidable, unified security stance throughout our complete IT structure.