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Overview

Cloud managed detection and response (CMDR) makes 24/7 alarm monitoring and product expertise accessible to organizations of all sizes. Our Managed XDR takes this approach one step further, enhancing cloud workload detection and response with full-scale integration across your AWS environment and integrating multiple security tools into a single solution.

This allows you to establish a multi-layered security posture with deep protection against malicious insiders and other complex threats. Novawatch coordinates all these tools from its state-of-the-art Security Operations Center, orchestrating highly automated response playbooks and proactively reducing cyberattack risks.

Novawatch packages these technologies into a subscription service delivered by a diligent team of product experts. This dramatically reduces the cost and complexity of deploying advanced detection and response technologies while ensuring they are configured for optimal security performance.

Benefits of Novawatch include: • 24/7 Security Operations Center U.S. based with U.S. citizens • Secure and protect artifacts & runtime in workloads • Alert ingestion from AWS workloads • Proactive threat response • Security Information Event Management (SIEM) • Security Orchestration Automation Response (SOAR) • Maintain regulatory compliance and reduce risk across your AWS environments

Novawatch offerings include: • Managed Cloud Detection & Response • Managed Extended Detection & Response • Enhanced & Guided Vulnerability Management • Penetration Testing

This managed service requires you to enable:

  • AWS CloudTrail
  • VPC flow log
  • DNS logs
  • AWS GuardDuty
Sold by Novawatch
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Fulfillment method Professional Services

Pricing Information

This service is priced based on the scope of your request. Please contact seller for pricing details.

Support

Usage Information By subscribing to this product you agree to the terms and conditions set forth in our Services Agreement.

Novawatch provides Security Engineering services for on-boarding of services along with a dedicated Customer Support Manager (CSM). After the on-boarding period, you enter an Operational Steady State and will continue to work with your CSM and team of expert Security Analysts.

Novawatch is available 24/7 and can be contacted via phone at 602-837-2919

Pricing Information This service is priced based on the scope of your request. Please contact seller for pricing details. Please email info@novawatch.com for more information.

Service Level Agreement

High Ticket Escalation for a Severity 1 Threat – Events with substantial security content affecting numerous assets or representing a highly significant threat to the availability or integrity of the environment. Critical events often pose an immediate threat to the environment and are typically not mitigated by the organization’s security controls. One (1) Hour

Medium Ticket Escalation for a Severity 2 Threat – Events affecting few assets or a single asset with a notable security context that may affect the availability or integrity of the environment. Four (4) Hours

Low Ticket Escalation for a Severity 3 Threat - Events affecting few assets or a single asset with minimal security context that may affect the availability or integrity of the environment. One (1) Day

Refund Policy All orders are bound by the Service Agreement and are non-refundable and bound by the term of service selected unless directly specified in a Statement of Work (SOW) or specific Master Services Agreement (MSA).