A business driven holistic tech strategy to enable a smooth and effective technology/system modernisation journey.

Use Case

Agencies want to continue evolving and responding to the needs of the citizens. However, they face multiple challenges in that process:

• Increasing in service demand but technology systems cannot scale
• Inefficient processes and poor engineering practices contributing to defects and delays. Architecture is a ball of mud, hard to maintain and govern
• Initiatives take a long time to reach citizens
• Technology spending increasing rapidly compared to citizen
• Inconsistencies in quality and ways of working from different vendors

This leads to poor citizen experience, loss of trust and inefficient spending of taxpayers money to modernise technology.

Activities

Week 1-2:

• Vision Alignment and Strategic framing
• Deep dive into existing business capabilities
• Domain discovery via event storming exercises

Week 2-3:

• Deep dive into as-is architecture and challenges
• Existing data strategy and data sources analysis
• Initial recommendations and roadmap

Week 3-4:

• Code deep-dives (if applicable)
• Existing governance model and technical org structure
• Target architecture strategy

Week 4-6:

• Detailed recommendations and target operating model
• Prioritised thin slice for implementation
• Target business platform and developer platform strategy (if applicable)

Deliverables

• Roadmap with key initiatives and bets (now, next, future) with success metrics
• Valuable first thin slice defined for delivery
• Detailed and actionable recommendations across architecture, capabilities, data sources, developer efficiency, operating models and portfolio management for the agreed scope / products.