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ProServ

Overview

HCL Informix on Cloud Extended Support provided by Actian, a division of HCL Software enables access to expert technical support for older versions of HCL Informix that are beyond eGA lifecycle dates in the Extended Support lifecycle phase.

Extended Support is included with this subscription. Coverage and response times are defined by severity levels. See Actian, A Division of HCL Software, Support Policies here: https://communities.actian.com/s/supportservices/policy/hcl-informix-policy .

Sold by	Actian, a division of HCLSoftware
Categories	Databases Databases & Analytics Platforms Premium Support
Fulfillment method	Professional Services

HCL Informix on Cloud is a cloud enabled, high performance scalable database server that manages relational, object-relational, and dimensional databases. Integrate time series, spatial, JSON, and SQL data together in the same database, in the same queries. Connectivity tools including HCL Informix REST APIs , HCL Informix CSDK (ODBC, ESQL-C, .NET core provider); and HCL Informix JDBC.
HCL Informix HQ provides a centralized hub for monitoring, alerting, and administration of your HCL Informix database servers. Create your own dashboards. Leverage a customizable alerting system via email, Twilio or PagerDuty.
Extended Support services for HCL Informix are synchronized to product support lifecycle phases and required for products beyond eGA lifecycle dates.

Pricing Information

Support

Extended Support is included with this subscription. See Actian, A Division of HCL Software, Support Policies here: https://communities.actian.com/s/supportservices/policy/hcl-informix-policy .

Please proactively register for our Customer Community portal here: https://ciam.actian.com/user/sign-up.php . This is a pre-requisite to log support tickets.

You can also request software updates and migration assistance services.