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    Listing Thumbnail

    Zendesk CTI enablement for Amazon Connect

     Info
    Sold by: CloudHesive 
    CloudHesive enables Amazon Connect Agent UI embedded with Zendesk which provides Voice Outbound Click-To-Call; Voice Inbound; Chat Inbound and other interactions
    Request private offer
    Listing Thumbnail

    Zendesk CTI enablement for Amazon Connect

     Info
    Sold by: CloudHesive 
    Request private offer

    Overview

    Amazon Connect Integration with Zendesk provides Voice Outbound Click-To-Call; Voice Inbound; Chat Inbound and other interactions can be automated as per user case (subject to discovery).
    CloudHesive's implementations is designed to maximize the effectiveness of contact centers by improving operational efficiency, simplifying management information retrieval and updating and, as a consequence, improving employee satisfaction and the customer experience. CloudHesive's approach is first and foremost to understand our clients business goals and objectives. Then, not only can we be in a position to recommend a solution that will achieve the technology requirements but also achieve them in a manner which complements business methods and philosophy.

    Highlights

    • Interaction enablement - Voice, chat and others as available with Amazon Connect
    • Integration of Amazon Connect UI with Zendesk UI
    • End User Training and CloudHesive Support

    Details

    Sold by
    CloudHesive 
    Categories
    Premium Support 
    Implementation 
    Training 
    Delivery method

    Pricing

    Custom pricing options

    Request private offer
    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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