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ProServ

Cloudsoft ServiceNow Connector Support

By: Cloudsoft

ServiceNow and AWS are strategic technologies for many enterprises. The AWS Service Management Connector for ServiceNow brings these technologies together, enabling ServiceNow users to provision, manage, and operate AWS resources natively from ServiceNow, facilitating significant benefits for users, administrators and business stakeholders. However, the reality of successfully integrating these key technologies can present challenges; such as skills, time and resource shortfalls, bespoke considerations, and more. Cloudsoft can help. Cloudsoft will guide and support you through your specific integration scenario between your ServiceNow setup and AWS with the AWS Connector for ServiceNow.

Overview

Cloudsoft will guide you through integration scenarios between your ServiceNow implementation and AWS with the AWS Connector for ServiceNow.

Our services are typically delivered in series of workshops where expert Cloudsoft consultants will:

Explain and demonstrate the benefits achieved by integrating these two key technologies
Gain situational awareness of your specific ServiceNow implementation and integration goals
Design the architecture of your bespoke ServiceNow and AWS integration scenario(s)
Provide your organization with a customized connector product (if required)
Set up your AWS Connector for ServiceNow, in line with your needs
Configure your AWS Connector for ServiceNow to connect to your AWS services
Provide comprehensive support during the entire integration scenario till successful go-live
Provide ongoing support and management

In addition, it also includes dedicated technical support before, during and after the implementation and direct communication on product updates and resolving issues.

Sold by	Cloudsoft
Categories	Managed Services Financial Services Media & Entertainment
Fulfillment method	Professional Services

For stakeholders: Achieve higher ROI from your strategic technology investments by automating and integrating across both platforms. The result: achieve effective incident resolution so that both AWS and ServiceNow goals are met in unison.
ServiceNow Administrators can now execute automation playbooks, extend approved AWS resources to end users through the AWS Service Catalog, manage incidents through AWS Systems Manager OpsCenter, track and manage CMDB resources and much more.
ServiceNow users can manage AWS products in the Service Catalog, visualize the CMDB, request automation playbooks on AWS resources with runbooks, integrate AWS resources into your ServiceNow Portal and much more.

Cloudsoft - AWS Launch Partner for Service Management Connector for ServiceNow

Pricing Information

Support

Cloudsoft are, at heart, architects, engineers and automation specialists. We give advice on the AWS Service Management Connector for ServiceNow as a launch Partner and as AWS partner for over decade, with years of experience in migrating, modernising and managing AWS environments for customers. Contact us at info@cloudsoft.io and www.cloudsoft.io