Overview
Omni Contact centralizes all data on a robust cloud, greatly reducing on-premise capital investment and operation and management costs. The cloud PBX CTI system and CRM system are integrated into a single system with convenient functions necessary for call center operations. The system can be flexibly customized to match the customer's commercial products and work flow. We support our customers' call center operations as a "results-oriented" system that meets detailed business requirements. The system is also equipped with the latest AI functions, including ChatGPT. By constantly updating and evolving to meet the needs of our customers, we have received a high level of satisfaction from the field.
Highlights
- cloud-based CTI, CRM, and Tele-appointment system.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
---|---|---|
user ID | The charges and subscription terms are calculated per 10 user IDs. | $7,750.00 |
Vendor refund policy
Non-Refundable
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
We offer comprehensive support to ensure our customers can fully leverage Omni Contact. Our dedicated support team is available to assist you with all your needs. You can reach us at omni-contact@ascend-corp.co.jp . Our team is equipped to handle various issues, from technical support to user inquiries, ensuring you receive the necessary assistance promptly. Our goal is to provide a seamless and efficient support experience, helping you maximize the benefits of Omni Contact.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.