AWS Marketplace: Instabug

Overview

Deliver superior mobile app experiences via proactive app quality, monitoring and actionable customer feedback. Instabug is the made-for-mobile performance solution.

We are not just another monitoring tool. Instabug delivers mobile app-specific insights to fix and fend off mobile meltdowns, while freeing your teams to do their best work.

Mobile is different - more variables leads to more complexity, and the high cost of failure means testing for quality is critical. Meanwhile customers have astronomical expectations.

Instabug Ultimate allows you to do the following. Troubleshoot previously unreproducible user feedback with session replay - Debug and monitor app store ratings and reviews - Proactively monitor app performance and stability - Track and compare the health of your releases - Capture comprehensive bug and crash reporters for apps before release

Highlights

Troubleshoot previously unreproducible user feedback with session replay
Proactive app performance and stability monitoring
Comprehensive bug and crash reporters for apps before release

Details

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Instabug

Features and programs

Financing for AWS Marketplace purchases

AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.

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Pricing

Instabug - Ultimate

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Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

36-month contract (1)

Info

Dimension	Description	Cost/36 months
Extra users	Instabug provides 4 users on default plans, you may add up to 15 users total	$25,000.00

Vendor refund policy

Limited refunds available within three business days of purchase.

Legal

Vendor terms and conditions

Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

Content disclaimer

Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

Usage information

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Delivery details

Software as a Service (SaaS)

SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

Resources

Vendor resources

Help Center

Documentation

Support

Vendor support

24x7 Support is provided from our Help Center. You can email our support directly at support@instabug.com .

AWS infrastructure support

AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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Customer reviews

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Ratings and reviews

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233 external reviews

External reviews are sourced from G2 and are not included in the star rating for this product.

Aashu P.

Enhancing user experience

Reviewed on Dec 26, 2024

Review provided by G2

What do you like best about the product?

Easy bug reporting, crash reporting and also the way it shakes device to trigger bug report

What do you dislike about the product?

pricing, i find instabug to be expensive

What problems is the product solving and how is that benefiting you?

manually reporting bugs often requires alot of communication among developers and testers. so here instabug automates the bug reporting with detailed logs which is very helpful to fix issues after and also improves productivity.

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Nayak S.

i have used instabug for one of my own usage

Reviewed on Nov 09, 2024

Review provided by G2

What do you like best about the product?

nstabug empowers mobile teams with unmatched insights to anticipate, diagnose, and resolve issues before impacting users. that suits more with me

What do you dislike about the product?

develoeprs docs need to be more clear and more practical use cases will be good

What problems is the product solving and how is that benefiting you?

detect, diagnose, and resolve app issues with its features , including that its ai usage also plus point for us, its help center is also best suited for quick doubt clear for me

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Rahul P.

Assists me in monitoring crash reports, providing clear visibility to prevent last-minute surprises.

Reviewed on Oct 28, 2024

Review provided by G2

What do you like best about the product?

I find the feature request tool incredibly useful, as it helps me focus on the features that matter most to users. It streamlines tracking and reduces the need for back-and-forth communication.

What do you dislike about the product?

The price point will appeal to larger clients, but it requires careful consideration when recommending it to smaller ones.

What problems is the product solving and how is that benefiting you?

Feature vote as Product manager its quite useful

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Shankha B.

Amazing tool for App developers to enable users to logs defects

Reviewed on Mar 29, 2024

Review provided by G2

What do you like best about the product?

It captures all network logs and snapshot of the last few screens that the user went upon. Making it easy for the developers or QA team to analyse and fix defects

What do you dislike about the product?

The pricing could have been on the lower side. And it should be available for web applications as wrll

What problems is the product solving and how is that benefiting you?

It's gives easy access to users to log defects and developers with all the logs to debug what went wrong and fix it.

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Financial Services

A tool that highlights what is the cause of each bug in the best way possible.

Reviewed on Nov 14, 2023

Review provided by G2

What do you like best about the product?

- Bug reporting
- Rules
- Crash reporting
- Netwrok performance
- Number of Features
- Ease of Use
- Customer Support

What do you dislike about the product?

- Lacking an API
- Lacking serious issue management capabilities

What problems is the product solving and how is that benefiting you?

Establising trust between QA team and the dev team cause bugs are easily identified and debuggable and there is no room for people to argue for its validity, thus no fritction.
Categorising tasks per feature or business stream and auto-assigning them for effecrtive triaging and solving

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