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Overview

Origin8tive offer a range of managed cloud services for your business. These include, but are not limited to, the following: -

  • Fully managed cloud environment – we operate your cloud environment in its entirety.
  • Fully managed cloud application(s) – we provide management of applications and services migrated to the cloud.
  • System health monitoring and alerting of all cloud resources.
  • System health monitoring and alerting of application specific resources.
  • Operating System (OS) patching only.
  • OS patching, upgrade, and assurance or your applications running on the OS.
  • System event monitoring and alerting.

We can tailor our cloud managed services to your business needs and the service levels that you wish to be achieved. Allowing Origin8tive to manage your cloud environment(s), application(s) and services will allow your business to focus on its objectives and the things that matter most to you and your customers. We work in partnership with you to ensure seamless operations. A typical managed service includes: -

  • 09:00 to 17:00 (UK time), Monday to Friday coverage system support.
  • Helpdesk support for incident management and resolution.
  • Managed backup and recovery service.
  • Managed disaster recovery service.
  • A named account manager.
  • Audit and compliance support and annual system optimisation review.

Start today with a free 60 min consultation with an AWS Certified Solutions Architect, contact us at enquiries@origin8tive.com or complete the short form by selecting Continue above.

Service Features:

  • Fully managed cloud environment for seamless operations.
  • Management of applications and services migrated to the cloud.
  • Comprehensive system health monitoring and alerting for all resources.
  • Monitoring and alerting of application-specific resources for efficiency.
  • Operating System (OS) patching and upgrade services available.
  • System event monitoring and alerting for proactive issue resolution.
  • Customisable service levels tailored to your business requirements.
  • Helpdesk support for incident management and resolution.
  • Managed backup and recovery services for data protection.
  • Audit and compliance support with annual system optimisation reviews.

Service Benefits:

  • Stress-free operations with expert management of cloud environments.
  • Focus on core objectives with delegated application management.
  • Proactive monitoring ensures system stability and reliability.
  • Efficient resource utilisation with application-specific monitoring.
  • Hassle-free OS maintenance with patching and upgrade services.
  • Timely issue resolution through proactive event monitoring.
  • Tailored services for optimal support aligned with business needs.
  • Swift incident resolution with dedicated helpdesk support.
  • Enhanced data security with managed backup and recovery services.
  • Assurance of compliance and optimised system performance.
Sold by Origin8tive Limited
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Fulfillment method Professional Services

Pricing Information

This service is priced based on the scope of your request. Please contact seller for pricing details.

Support

Origin8tive’s support services have the following tiers to support our customers. Other options are available on a per customer basis.

  • Priority 1 Support - for production system outages, 09:00 to 17:00 (UK time), Monday to Friday coverage and 2-hour response.
  • Priority 2 Support - for non-urgent production system incidents, 09:00 to 17:00 (UK time), Monday to Friday coverage and 5-hour response.
  • Priority 3 Support for non-production support incidents, 09:00 to 17:00 (UK time), Monday to Friday coverage and 8-hour response.

All customers are allocated an account manager. Contact Us: enquiries@origin8tive.com