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    Forcepoint NGFW (PAYG) - Next Generation Firewall

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    Sold by: Forcepoint 
    Deployed on AWS
    Forcepoint Next Generation Firewall (NGFW) gives you the scalability, protection, and visibility you need to more efficiently manage your network and quickly respond to threats, incidents, and opportunities from transformative technologies.
    4.2

    Overview

    Forcepoint NGFW (Next-Generation Firewall) delivers unparalleled scalability, robust protection, and comprehensive visibility to efficiently manage and secure traffic flowing into and out of your AWS network, as well as within various components of your cloud environment. By integrating advanced application control, sophisticated evasion prevention, and a leading Intrusion Prevention System (IPS) into a unified solution, Forcepoint NGFW streamlines security management across your data center, office, and branch firewalls from a single console. Independent testing highlights Forcepoint NGFW's superior capability in stopping Advanced Evasion Techniques (AETs) compared to other security devices, its effectiveness in blocking vulnerability exploits, and its sandboxing technology for identifying zero-day attacks and advanced malware. Additionally, Forcepoint NGFW offers robust protection against the exfiltration of sensitive data, ensuring a comprehensive defense for your network.

    Highlights

    • Effortlessly extend your network to AWS cloud via secure virtual private network (VPN) gateway connecting remote sites, branch offices, and more.
    • Safeguard your virtualized network against advanced attacks with dynamic security controls application layer exfiltration security and advanced evasion techniques (AETs) identification.
    • Express your business processes as technical controls quickly and naturally with Forcepoint's unique Smart Policies that can be updated globally in seconds, not minutes or hours.

    Details

    Delivery method

    Delivery option
    64-bit (x86) Amazon Machine Image (AMI)

    Latest version

    Operating system
    OtherLinux 6.10.20

    Deployed on AWS
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    Pricing

    Forcepoint NGFW (PAYG) - Next Generation Firewall

     Info
    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time. Alternatively, you can pay upfront for a contract, which typically covers your anticipated usage for the contract duration. Any usage beyond contract will incur additional usage-based costs.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Usage costs (42)

     Info
    Dimension
    Cost/hour
    c6i.xlarge
    Recommended
    $0.80
    c5.18xlarge
    $14.40
    c5n.4xlarge
    $3.20
    c6in.8xlarge
    $6.40
    c7i.8xlarge
    $6.40
    c5n.2xlarge
    $1.60
    c6i.8xlarge
    $6.40
    c6i.16xlarge
    $12.80
    c4.xlarge
    $0.80
    c5.9xlarge
    $7.20

    Vendor refund policy

    You may terminate the instance at any time to stop incurring charges. There is no refund for charges incurred prior to termination.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    64-bit (x86) Amazon Machine Image (AMI)

    Amazon Machine Image (AMI)

    An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.

    Additional details

    Usage instructions

    To perform the initial configuration, use SSH and the username 'aws', then type 'sudo sg-reconfigure'. You can also give initial contact file engine.cfg via userdata encoded in base64. For additional information and configuration instructions see https://www.websense.com/content/support/library/ngfw/howto/ngfw_ht_deploy-ngfw-in-aws_en-us.pdf 

    Support

    Vendor support

    Your subscription includes Forcepoint Premium Support, with 24x7 support for critical issues, Severity 1 response targets of 45 mins or less, and an online technical support site offering extensive support resources and request tracking.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

     Info
    Top
    10
    In Network Infrastructure
    Top
    10
    In Network Infrastructure

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Network Virtualization
    Secure virtual private network (VPN) gateway for connecting remote sites and branch offices
    Advanced Threat Protection
    Dynamic security controls with application layer exfiltration security and advanced evasion techniques (AETs) identification
    Intrusion Prevention
    Integrated advanced Intrusion Prevention System (IPS) with capability to stop Advanced Evasion Techniques
    Security Policy Management
    Centralized policy configuration with global update capabilities across network infrastructure
    Malware Detection
    Sandboxing technology for identifying zero-day attacks and advanced malware
    Threat Prevention
    Advanced AI and machine learning-powered threat detection leveraging intelligence from global customer network to stop zero-day exploits and unknown command-and-control traffic
    Network Traffic Classification
    Patented Layer 7 classification for granular traffic control based on workloads, users, and applications with precise network traffic visibility
    Cloud Service Integration
    Native integration with AWS services including Firewall Manager, CloudWatch, Kinesis Firehose for comprehensive security management and monitoring
    Infrastructure Automation
    Support for infrastructure-as-code deployment using APIs, CloudFormation, and Terraform for automated firewall provisioning and policy enforcement
    Security Intelligence
    Cloud-delivered security services powered by Precision AI and Unit 42 Threat Research for real-time threat detection and mitigation
    Network Traffic Protection
    Advanced cloud-native firewall service powered by FortiOS and FortiGuard Labs threat intelligence for securing cloud network traffic
    Threat Intelligence
    AI-powered intrusion prevention (IPS), data leak prevention (DLP), and advanced filtering capabilities to block malicious traffic and potential security breaches
    Dynamic Policy Management
    Security policies that dynamically use cloud metadata tags to follow cloud workloads without requiring static IP updates
    Geo-Specific Security Control
    Enforcement of compliance policies through geo-IP blocking and traffic restrictions to/from specified countries
    Multi-Account Security Aggregation
    Capability to consolidate security across multiple VPCs and accounts within an AWS region using a single firewall instance

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.2
    52 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    21%
    52%
    25%
    2%
    0%
    2 AWS reviews
    |
    50 external reviews
    External reviews are from G2  and PeerSpot .
    reviewer2774055

    Improved network segmentation has reduced lateral movement while the interface still needs modernization

    Reviewed on Jan 15, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for Forcepoint Next Generation Firewall  has been network security and segmentation, relying on it most for remote access and threat prevention as a strong secondary role. The primary use case is perimeter and internal network security, and secondary use cases include site-to-site and branch connectivity using IPsec VPN tunnels, remote access using SSL remote access, and threat prevention by using it as an IPS, malware inspection, and reputation filtering.

    I worked with a customer at a large enterprise where they had a core data center, a DMZ network, and internal business apps, with a sensitive finance system. With Forcepoint Next Generation Firewall , I designed a strict zone-based segmentation model, from internet to DMZ, then from DMZ to application tier, from application tier to database tier, and from user LAN into internal services. I used granular firewall policies so that only specific protocols, specific ports, and destinations were allowed, with explicit deny by default between the zones unless enabled by the granular firewall policies. I enabled application identification, blocking non-business traffic even if it was using allowed ports, and tagged each application on every policy. Lateral movement risk was massively reduced, and the organization passed internal security audits with zero critical findings, so the policies were very clean and readable. Forcepoint Next Generation Firewall's policy engine is very strong here and very user-friendly.

    What is most valuable?

    For threat prevention, I noticed on another customer that there were repeated scanning and exploit attempts against some public-facing service running on HTTPS. I configured Forcepoint Next Generation Firewall to handle IPS by enabling it with critical and high severity signatures only to reduce false positives. I turned on IP reputation filtering to filter out known malicious networks, applied rate limiting on specific services in the DMZ, and logged events centrally for correlation. As a result, exploit attempts were much less than before, being blocked before reaching the back-end servers from the firewall itself, with no performance degradation on the applications. The security team received clear and actionable logs that were centralized, so they knew what was happening all the time.

    Strong network segmentation is my favorite feature that Forcepoint Next Generation Firewall offers. The policies are very deterministic and readable, and it has excellent east-west blocking and least privilege architecture. Application awareness identifies traffic beyond just the port itself; I can identify the application using a specific port and block risky applications even if they use allowed ports, which is great for environments with shadow IT. The integrated threat prevention is also very good, with IPS featuring well-tuned signatures and reputation-based filtering that blocks known bad actors before they can touch any applications. It supports both IPsec and SSL VPN  tunnels, along with site-to-site, client-to-site, and hybrid cloud links, integrating well with Active Directory and LDAP. Additionally, centralized log management and reporting are very actionable and structured, with clarity in the policies for auditing. Overall, its stability and reliability are commendable.

    A real example of how Forcepoint Next Generation Firewall's readable policies and application awareness features made my work easier was fixing a flat network problem without breaking actual applications. I inherited an environment where users, application servers, and databases were loosely segmented, with port-based and messy firewall rules. Security audits flagged lateral movement risks, and application owners were scared of outages if I tightened security too much. Forcepoint Next Generation Firewall made it easy by providing very easy-to-read and logical policies. I built policies that are clear, showing communications from the user zone to the application zone to specific applications, or from the app zone to the database zone, using only required database protocols. By default, I applied a deny rule between zones unless explicitly allowed by the readable rules I implemented. The policy view clarified who talks to whom, which rules exist, why they exist, and the business function they support, effectively stopping port abuse.

    Security posture has definitely improved greatly since using Forcepoint Next Generation Firewall. From a flat or semi-flat network, I now have clear zone-based segmentation, with increased operational efficiency. The admins using the firewall have rules that are easy to read and intent-based, making changes easier to review and approve. There is less fear that one wrong rule could break production and fewer outages caused by security changes, without hidden matches or rule shadowing surprises. Clear hit count visibility helps me clean unused rules, leading to much fewer outages caused by changes on the firewalls. The centralized log management with supported log types provides better visibility for the SOC team and the SIEM  team, as Forcepoint Next Generation Firewall sends very easy-to-parse and search clear logs to the SOC team.

    I did see measurable, defensible results after using Forcepoint Next Generation Firewall, including fewer security incidents reaching the back-end servers. This reduction is due to strong segmentation, application awareness, and IPS features, leading to a 60 to 70 percent reduction in security alerts that actually reach the servers. DMZ exploit attempts dropped to near zero, and no lateral movement incidents were detected post network segmentation. Additionally, overall SOC efficiency improved due to well-structured and contextual logs reflecting clear policy intent, resulting in a 35 to 40 percent reduction in mean time to triage. SOC analysts stopped chasing noise and false positives, as they had much clearer logs to use confidently.

    What needs improvement?

    Forcepoint Next Generation Firewall can be improved, perhaps in the user interface and policy management. While the policies are easy to read, the UI feels a bit dated and sometimes clunky on certain pages. Editing rules can feel complex due to the need for multiple clicks and screens. To improve, I suggest modernizing the policy UI with drag-and-drop capabilities for rules, a policy diff impact preview before committing changes, and offering more intuitive rule tagging and labeling.

    For how long have I used the solution?

    I have been using Forcepoint Next Generation Firewall for five years.

    What do I think about the stability of the solution?

    Forcepoint Next Generation Firewall is stable in my experience.

    What do I think about the scalability of the solution?

    Forcepoint Next Generation Firewall's scalability is very good; I can have one management node similar to Palo Alto Panorama, with multiple nodes covering different sites, data centers, or zones, enabling extensive deployment in different environments.

    How are customer service and support?

    Customer support for Forcepoint Next Generation Firewall is standard support: I open a ticket, wait a bit, and an agent connects with me. It is level one support, and if there is a complex incident or issue, I wait for escalation to level two and so on. I would give it a three out of five.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    I had multiple options concerning the licensing model for Forcepoint Next Generation Firewall. One option is perpetual plus support, which feels like a classic enterprise licensing model with predictable upfront costs. Another is the subscription model offering feature or security bundles, which feels flexible but requires discipline to manage costs. There is also the option in the AWS Marketplace  to deploy as pay-as-you-go, leading to hourly billing with licenses included, or bring your own license to AWS  and attach it. Pay-as-you-go is simple for temporary use or proof of concept, while bring your own license typically saves money long-term.

    What was our ROI?

    I did see a return on investment with Forcepoint Next Generation Firewall, as mentioned by the efficiency improvements and the metrics related to how much I cut investigation time, the number of incidents, and the ease of making changes or pushing new configurations. I overall save on costs by needing fewer people to manage it and fewer decision-makers involved.

    Which other solutions did I evaluate?

    I evaluated other options prior to choosing Forcepoint Next Generation Firewall, including Palo Alto, Fortinet, and Check Point Firewall.

    What other advice do I have?

    Forcepoint Next Generation Firewall is very solid and strong at the fundamentals that enterprises rely on, but it lags behind market leaders in a few modern areas. The policy clarity and segmentation are noteworthy strengths of Forcepoint Next Generation Firewall, along with stability, predictability, and effective threat prevention without noise, making it enterprise-friendly. However, the UI and UX feel a little dated, while cloud-native capabilities are somewhat limited. It works on AWS , for example, but is not cloud-first based, lacking deep integration with cloud constructs such as security group tags and automated automation tooling, which are stronger in other competitors. Additionally, while user identity and analytics depth is good, user-centric visibility is somewhat weak, and the ecosystem and innovation pace are smaller compared to competitors such as Fortinet or Palo Alto.

    I advise those looking into using Forcepoint Next Generation Firewall to deploy it as a pay-as-you-go option for a few days, using it for proof of concept to explore the GUI, features, and capabilities to get accustomed to it. If they are comfortable with a classic GUI that is not as modern as other options such as Palo Alto, they should remember that the core features are very strong. It is a very stable product, so I suggest they seek out other customers with existing deployments of Forcepoint Next Generation Firewall and ask about their experiences before making the decision to use it themselves. Overall, it is an excellent product, highly reliable, and among the top contenders; Forcepoint Next Generation Firewall is well known. I gave Forcepoint Next Generation Firewall a 7.5 out of 10.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    reviewer2783121

    Centralized management has strengthened our perimeter security and consistently reduced downtime

    Reviewed on Nov 28, 2025
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for Forcepoint Next Generation Firewall  is to manage the security perimeter.

    A quick, specific example of how I use Forcepoint Next Generation Firewall  to manage my security perimeter involves making inspection, NAT, and ACL .

    In addition to managing the security perimeter with Forcepoint Next Generation Firewall, we also need to manage the SD-WAN functionality and VPN intra-site.

    What is most valuable?

    Forcepoint Next Generation Firewall offers excellent features including a centralized management console and log feature.

    I appreciate the centralized management console and the log feature because the logs are clear and easy to use, which helps my daily work.

    I would also add that the load balancing feature and the active-active functionality are notable aspects of Forcepoint Next Generation Firewall.

    Forcepoint Next Generation Firewall has positively impacted my organization by providing always-on perimeter security.

    Always-on functionality for my organization means it has reduced the downtime.

    What needs improvement?

    Forcepoint Next Generation Firewall can be improved with better response from support.

    I do not have anything more to add about the needed improvements, especially regarding the interface or other technical aspects.

    For how long have I used the solution?

    Forcepoint Next Generation Firewall is deployed in my organization on-premises.

    What do I think about the stability of the solution?

    Forcepoint Next Generation Firewall is stable.

    What do I think about the scalability of the solution?

    Forcepoint Next Generation Firewall has good scalability.

    How are customer service and support?

    Regarding customer support, last year it was not as good or quick, but the last call and ticket raised seemed to be better.

    I would rate the customer support a seven.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    Previously, I used a Cisco Firewall, and I switched to Forcepoint Next Generation Firewall because of the central management and the deep log information.

    How was the initial setup?

    My experience with pricing, setup cost, and licensing has been in line with the market.

    What was our ROI?

    I have seen a return on investment with time saved and also fewer employees needed.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing has been in line with the market.

    Which other solutions did I evaluate?

    Before choosing Forcepoint Next Generation Firewall, I also evaluated the Check Point solution.

    What other advice do I have?

    I would rate Forcepoint Next Generation Firewall a nine on a scale of one to ten.

    I give it a nine because support is not always very speedy, which stops me from giving it a ten.

    My overall review rating for Forcepoint Next Generation Firewall is nine.

    VikasTiwari

    Manages over 1,500 locations from a central console and simplifies policy deployment

    Reviewed on Nov 18, 2025
    Review provided by PeerSpot

    What is our primary use case?

    Forcepoint Next Generation Firewall  was implemented for SD-WAN solutions across all 1,500 plus locations. The deployment includes routing and BGP routing, L3 switching, L2 switching, and site-to-site VPN and SSL VPNs. IPS enabled antivirus applications, IPS, IDS, application control, and quality of service are also included. All firewalls are managed through the SMC, which is the Security Management server center. Overall, no issues have been encountered, but there are some dependencies on the SMC components. Occasionally, connectivity challenges between Forcepoint Next Generation Firewall  and SMC have been observed. It is important to ensure that licenses are renewed before expiring, as no modifications are allowed after the license expires.

    Forcepoint Next Generation Firewall policies are created with source IP and applications policy configurations. Some routing and BGP routing have been added, and new locations have been added. All firewalls are synced with the SMC.

    Forcepoint Next Generation Firewall provides excellent SD-WAN solutions. It is very easy to connect Wi-Fi solutions and any other interface solutions. Both on-premise solutions and hybrid solutions are available. It can be easily integrated with different solutions.

    What is most valuable?

    Forcepoint Next Generation Firewall provides excellent SD-WAN solutions that make it very easy to connect Wi-Fi solutions and any other interface solutions. Both on-premise solutions and hybrid solutions are available, and it can be easily integrated with different solutions.

    Forcepoint Next Generation Firewall has positively impacted the organization. Previously, it was very difficult to handle all traffic because multiple locations experienced downtime, firewalls went down, and internet connectivity issues occurred. There was a lease line option previously, which was very critical for connectivity. After Forcepoint SD-WAN solutions were deployed across different locations, all traffic goes through Wi-Fi solutions, which are directly connected to Forcepoint Next Generation Firewall. This is very easy, time-saving, and has improved security. Forcepoint Next Generation Firewall has many security solutions available. There is no doubt that it is a good firewall. All types of policies can be created, and all GFW features are available. All those security solutions can be utilized.

    What needs improvement?

    Forcepoint Next Generation Firewall is overall good, but AI enabled features are not available. Many templates and AI security features are needed and are currently missing.

    For how long have I used the solution?

    I have been working with Forcepoint Next Generation Firewall for the last four years. I have worked with all types of Forcepoint products, including Forcepoint DLP , Forcepoint endpoint solutions, Forcepoint web security, and Forcepoint Next Generation Firewall. There is a deep understanding of all Forcepoint products.

    What do I think about the stability of the solution?

    Forcepoint Next Generation Firewall is stable based on this experience.

    What do I think about the scalability of the solution?

    Forcepoint Next Generation Firewall's scalability is good and can handle growth or increased demand easily.

    How are customer service and support?

    The experience with Forcepoint Next Generation Firewall customer service has been very good. TAC engineers are very experienced and troubleshoot issues within the expected timeframe with no problems.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    Forcepoint Next Generation Firewall has a boot option and is very easy to deploy, taking very little time. Only one boot is required, or a pen drive can be inserted and booted, then rebooted, and it will automatically connect the firewall with the SMC. Policies can be easily published through SMC. The firewall can be deployed within 20 minutes.

    What about the implementation team?

    In this organization, five people manage 1,500 plus locations with Forcepoint Next Generation Firewall. This reduces the number of employees, saves time, and reduces costs. This is a good consideration.

    What was our ROI?

    Forcepoint Next Generation Firewall provides cost savings with minimal costs. It does not have high pricing for on-premise solutions and on-cloud solutions. It is easy and offers different solutions for each solution type with small, mid, and large scale options available. This makes it easy to choose the appropriate firewall and minimize costs and save money.

    What other advice do I have?

    Forcepoint Next Generation Firewall is an excellent firewall with many next-generation features, including IPS, IDS, application console, UTM, quality of service, DDoS protections, and deep packet inspections. All types of VPN connectivity and routing are available. It is very easy to understand and deploy. The only issue that has been observed is related to licensing. It is important to ensure that licenses are renewed before expiration, as no modifications are allowed after the license expires. This would be helpful for users and clients. Forcepoint Next Generation Firewall has only two components: SMC and Forcepoint Next Generation Firewall. Overall, the rating for Forcepoint Next Generation Firewall is 10 out of 10.

    Marcelo-Araujo

    Improves user access control through visual rule creation but frequently struggles with unexplained performance issues

    Reviewed on Nov 17, 2025
    Review provided by PeerSpot

    What is our primary use case?

    Forcepoint Next Generation Firewall  protects my internal network and customer VPN usage with various rules. I use Forcepoint Next Generation Firewall  to protect my internal network and manage customer VPNs by creating filters and rules to protect the network and user access.

    We create a VPN with details such as which application, which port, and what users can access when they are connected to Forcepoint Next Generation Firewall.

    What is most valuable?

    Forcepoint Next Generation Firewall offers an amazing graphical interface that is very easy to use, although sometimes slowness appears and it does not respond in real time. Overall, the graphical interface is amazing.

    The interface helps me in my daily tasks because it is easy to understand, although its response is slow. Sometimes Forcepoint Next Generation Firewall cannot process the traffic, and the graphical interface and CPU often show very high usage.

    I appreciate the user access details and graphics that the interface can report for me, and the feature that allows us to create rules through dragging and dropping.

    Forcepoint Next Generation Firewall has impacted my organization positively by making it very easy to work and offering a more competitive price compared to other vendors. The only issue I perceive is that sometimes it gets a very slow response for no reason, which we have been facing frequently when using Forcepoint Next Generation Firewall.

    It is saving money, it is easy to use, and it has a very nice graphical interface.

    What needs improvement?

    Forcepoint Next Generation Firewall can be improved by addressing the slowness that occurs for no reason. It has high availability and two cores that can work together, and it offers many features like other vendors, but the graphical interface sometimes freezes when we are troubleshooting.

    For how long have I used the solution?

    I have been working in my current field for about three years.

    What do I think about the stability of the solution?

    Sometimes Forcepoint Next Generation Firewall is not really stable at all. It has many freezes for no reason, and local support needs to reboot it physically by unplugging the power cable and plugging it back in.

    What do I think about the scalability of the solution?

    Forcepoint Next Generation Firewall is scalable and can grow with my organization's needs, although it is not the principal firewall but works for specific scenarios.

    How are customer service and support?

    My experience with customer support has been good, and I find it to be good overall.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have previously used different solutions, specifically Palo Alto, Forcepoint, and Cisco ASA  and Firepower.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing is limited because I do not work with pricing, but I have experience with support, setup, and some licensing.

    Which other solutions did I evaluate?

    Before choosing Forcepoint Next Generation Firewall, we evaluated other options, including Fortinet.

    What other advice do I have?

    I would advise others looking into using Forcepoint Next Generation Firewall that it has a competitive price compared to other vendors, and it is easy to use with a good graphical interface and attentive technical support. My review rating for this product is 6.

    reviewer2220669

    Clients have benefited from responsive support and consistent performance

    Reviewed on Sep 12, 2025
    Review from a verified AWS customer

    What is our primary use case?

    I might not be the right person to discuss the main use cases for Forcepoint Next Generation Firewall  for these clients. I can send an email and reply with what we can in broad strokes without identifying any specific customers. I would have to ask my teams that handle these solutions.

    What is most valuable?

    I can share what we appreciate about Forcepoint Next Generation Firewall  and what clients generally choose it for. We have had good experience with their responsiveness, which exceeds other products sometimes. Their customer service and price point are competitive for the US market primarily.

    The centralized management console of Forcepoint Next Generation Firewall is something we have been struggling with because everybody has their own approach, but most customers have mixed solutions. We end up having customers that are either running two consoles or requiring a third-party solution to monitor everything. From a configuration standpoint, it has been easy to manage.

    Regarding security, these are security solutions, and when referring to performance, it works effectively. Features are very similar across products. Each vendor has their own distinctive elements, but in general, for the most concerning and most sought-after features, it is very complete.

    What needs improvement?

    At this moment, nothing specific comes to mind regarding improvements for Forcepoint Next Generation Firewall.

    The main feedback we receive concerns pricing. If I only have a chance to give one suggestion, it would be to keep pricing competitive. AI improvements could be beneficial, as having AI capabilities has become an important checkmark feature.

    What do I think about the stability of the solution?

    It has been stable.

    How are customer service and support?

    On a scale of 1 to 10 for customer service for Forcepoint Next Generation Firewall, I would rate it at least 9, 9.5.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup of Forcepoint Next Generation Firewall is usually straightforward from a professional use and expert perspective - it is normal and not difficult. However, these are products that require expert knowledge to some degree in my experience.

    What about the implementation team?

    For deploying Forcepoint Next Generation Firewall into client environments, the approach depends on the implementation. For deployment of individual components, we would typically deploy an engineer or technician for individual boxes. If it is going into an existing system, an engineer must be involved. For a full deployment, we need a solutions architect to examine it, and we involve different vendors for their guidance as they are the true experts in each of their components.

    Which other solutions did I evaluate?

    In terms of comparing Forcepoint Next Generation Firewall on a general level, they are very similar regarding features and quality of performance compared to Palo Alto or Cisco or some of the other major players for next generation.

    What other advice do I have?

    Our team has experience with multiple solutions including Palo Alto and Forcepoint Next Generation Firewall.

    We have a mix of clients, primarily focusing on finance and telecom. As the CEO of the company, I lead the teams, negotiate the brands, and secure them. I am sometimes involved in purchasing products or quoting for bigger projects.

    Regarding integration with third parties, we work as an MSSP  and support MSPs with their solutions. The integration has been very successful for monitoring and ongoing use of the solutions, particularly from an operational perspective for monitoring faults and issues.

    Comparing pricing to other solutions on a scale of 1 to 10, with 10 being the highest price, Forcepoint Next Generation Firewall ranks around seven within the US market. There are other products that are less expensive, but they are frequently ranked among the industry leaders.

    We generally work with SMBs and medium to smaller companies given our addressable market, and the experience has been good.

    I rate Forcepoint Next Generation Firewall 9 out of 10.

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    View all reviews