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49 reviews
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    VikasTiwari

Manages over 1,500 locations from a central console and simplifies policy deployment

  • November 18, 2025
  • Review provided by PeerSpot

What is our primary use case?

Forcepoint Next Generation Firewall was implemented for SD-WAN solutions across all 1,500 plus locations. The deployment includes routing and BGP routing, L3 switching, L2 switching, and site-to-site VPN and SSL VPNs. IPS enabled antivirus applications, IPS, IDS, application control, and quality of service are also included. All firewalls are managed through the SMC, which is the Security Management server center. Overall, no issues have been encountered, but there are some dependencies on the SMC components. Occasionally, connectivity challenges between Forcepoint Next Generation Firewall and SMC have been observed. It is important to ensure that licenses are renewed before expiring, as no modifications are allowed after the license expires.

Forcepoint Next Generation Firewall policies are created with source IP and applications policy configurations. Some routing and BGP routing have been added, and new locations have been added. All firewalls are synced with the SMC.

Forcepoint Next Generation Firewall provides excellent SD-WAN solutions. It is very easy to connect Wi-Fi solutions and any other interface solutions. Both on-premise solutions and hybrid solutions are available. It can be easily integrated with different solutions.

What is most valuable?

Forcepoint Next Generation Firewall provides excellent SD-WAN solutions that make it very easy to connect Wi-Fi solutions and any other interface solutions. Both on-premise solutions and hybrid solutions are available, and it can be easily integrated with different solutions.

Forcepoint Next Generation Firewall has positively impacted the organization. Previously, it was very difficult to handle all traffic because multiple locations experienced downtime, firewalls went down, and internet connectivity issues occurred. There was a lease line option previously, which was very critical for connectivity. After Forcepoint SD-WAN solutions were deployed across different locations, all traffic goes through Wi-Fi solutions, which are directly connected to Forcepoint Next Generation Firewall. This is very easy, time-saving, and has improved security. Forcepoint Next Generation Firewall has many security solutions available. There is no doubt that it is a good firewall. All types of policies can be created, and all GFW features are available. All those security solutions can be utilized.

What needs improvement?

Forcepoint Next Generation Firewall is overall good, but AI enabled features are not available. Many templates and AI security features are needed and are currently missing.

For how long have I used the solution?

I have been working with Forcepoint Next Generation Firewall for the last four years. I have worked with all types of Forcepoint products, including Forcepoint DLP, Forcepoint endpoint solutions, Forcepoint web security, and Forcepoint Next Generation Firewall. There is a deep understanding of all Forcepoint products.

What do I think about the stability of the solution?

Forcepoint Next Generation Firewall is stable based on this experience.

What do I think about the scalability of the solution?

Forcepoint Next Generation Firewall's scalability is good and can handle growth or increased demand easily.

How are customer service and support?

The experience with Forcepoint Next Generation Firewall customer service has been very good. TAC engineers are very experienced and troubleshoot issues within the expected timeframe with no problems.

How would you rate customer service and support?

Positive

How was the initial setup?

Forcepoint Next Generation Firewall has a boot option and is very easy to deploy, taking very little time. Only one boot is required, or a pen drive can be inserted and booted, then rebooted, and it will automatically connect the firewall with the SMC. Policies can be easily published through SMC. The firewall can be deployed within 20 minutes.

What about the implementation team?

In this organization, five people manage 1,500 plus locations with Forcepoint Next Generation Firewall. This reduces the number of employees, saves time, and reduces costs. This is a good consideration.

What was our ROI?

Forcepoint Next Generation Firewall provides cost savings with minimal costs. It does not have high pricing for on-premise solutions and on-cloud solutions. It is easy and offers different solutions for each solution type with small, mid, and large scale options available. This makes it easy to choose the appropriate firewall and minimize costs and save money.

What other advice do I have?

Forcepoint Next Generation Firewall is an excellent firewall with many next-generation features, including IPS, IDS, application console, UTM, quality of service, DDoS protections, and deep packet inspections. All types of VPN connectivity and routing are available. It is very easy to understand and deploy. The only issue that has been observed is related to licensing. It is important to ensure that licenses are renewed before expiration, as no modifications are allowed after the license expires. This would be helpful for users and clients. Forcepoint Next Generation Firewall has only two components: SMC and Forcepoint Next Generation Firewall. Overall, the rating for Forcepoint Next Generation Firewall is 10 out of 10.


    Marcelo-Araujo

Improves user access control through visual rule creation but frequently struggles with unexplained performance issues

  • November 17, 2025
  • Review provided by PeerSpot

What is our primary use case?

Forcepoint Next Generation Firewall protects my internal network and customer VPN usage with various rules. I use Forcepoint Next Generation Firewall to protect my internal network and manage customer VPNs by creating filters and rules to protect the network and user access.

We create a VPN with details such as which application, which port, and what users can access when they are connected to Forcepoint Next Generation Firewall.

What is most valuable?

Forcepoint Next Generation Firewall offers an amazing graphical interface that is very easy to use, although sometimes slowness appears and it does not respond in real time. Overall, the graphical interface is amazing.

The interface helps me in my daily tasks because it is easy to understand, although its response is slow. Sometimes Forcepoint Next Generation Firewall cannot process the traffic, and the graphical interface and CPU often show very high usage.

I appreciate the user access details and graphics that the interface can report for me, and the feature that allows us to create rules through dragging and dropping.

Forcepoint Next Generation Firewall has impacted my organization positively by making it very easy to work and offering a more competitive price compared to other vendors. The only issue I perceive is that sometimes it gets a very slow response for no reason, which we have been facing frequently when using Forcepoint Next Generation Firewall.

It is saving money, it is easy to use, and it has a very nice graphical interface.

What needs improvement?

Forcepoint Next Generation Firewall can be improved by addressing the slowness that occurs for no reason. It has high availability and two cores that can work together, and it offers many features like other vendors, but the graphical interface sometimes freezes when we are troubleshooting.

For how long have I used the solution?

I have been working in my current field for about three years.

What do I think about the stability of the solution?

Sometimes Forcepoint Next Generation Firewall is not really stable at all. It has many freezes for no reason, and local support needs to reboot it physically by unplugging the power cable and plugging it back in.

What do I think about the scalability of the solution?

Forcepoint Next Generation Firewall is scalable and can grow with my organization's needs, although it is not the principal firewall but works for specific scenarios.

How are customer service and support?

My experience with customer support has been good, and I find it to be good overall.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have previously used different solutions, specifically Palo Alto, Forcepoint, and Cisco ASA and Firepower.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing is limited because I do not work with pricing, but I have experience with support, setup, and some licensing.

Which other solutions did I evaluate?

Before choosing Forcepoint Next Generation Firewall, we evaluated other options, including Fortinet.

What other advice do I have?

I would advise others looking into using Forcepoint Next Generation Firewall that it has a competitive price compared to other vendors, and it is easy to use with a good graphical interface and attentive technical support. My review rating for this product is 6.


    reviewer2220669

Clients have benefited from responsive support and consistent performance

  • September 12, 2025
  • Review from a verified AWS customer

What is our primary use case?

I might not be the right person to discuss the main use cases for Forcepoint Next Generation Firewall for these clients. I can send an email and reply with what we can in broad strokes without identifying any specific customers. I would have to ask my teams that handle these solutions.

What is most valuable?

I can share what we appreciate about Forcepoint Next Generation Firewall and what clients generally choose it for. We have had good experience with their responsiveness, which exceeds other products sometimes. Their customer service and price point are competitive for the US market primarily.

The centralized management console of Forcepoint Next Generation Firewall is something we have been struggling with because everybody has their own approach, but most customers have mixed solutions. We end up having customers that are either running two consoles or requiring a third-party solution to monitor everything. From a configuration standpoint, it has been easy to manage.

Regarding security, these are security solutions, and when referring to performance, it works effectively. Features are very similar across products. Each vendor has their own distinctive elements, but in general, for the most concerning and most sought-after features, it is very complete.

What needs improvement?

At this moment, nothing specific comes to mind regarding improvements for Forcepoint Next Generation Firewall.

The main feedback we receive concerns pricing. If I only have a chance to give one suggestion, it would be to keep pricing competitive. AI improvements could be beneficial, as having AI capabilities has become an important checkmark feature.

What do I think about the stability of the solution?

It has been stable.

How are customer service and support?

On a scale of 1 to 10 for customer service for Forcepoint Next Generation Firewall, I would rate it at least 9, 9.5.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Forcepoint Next Generation Firewall is usually straightforward from a professional use and expert perspective - it is normal and not difficult. However, these are products that require expert knowledge to some degree in my experience.

What about the implementation team?

For deploying Forcepoint Next Generation Firewall into client environments, the approach depends on the implementation. For deployment of individual components, we would typically deploy an engineer or technician for individual boxes. If it is going into an existing system, an engineer must be involved. For a full deployment, we need a solutions architect to examine it, and we involve different vendors for their guidance as they are the true experts in each of their components.

Which other solutions did I evaluate?

In terms of comparing Forcepoint Next Generation Firewall on a general level, they are very similar regarding features and quality of performance compared to Palo Alto or Cisco or some of the other major players for next generation.

What other advice do I have?

Our team has experience with multiple solutions including Palo Alto and Forcepoint Next Generation Firewall.

We have a mix of clients, primarily focusing on finance and telecom. As the CEO of the company, I lead the teams, negotiate the brands, and secure them. I am sometimes involved in purchasing products or quoting for bigger projects.

Regarding integration with third parties, we work as an MSSP and support MSPs with their solutions. The integration has been very successful for monitoring and ongoing use of the solutions, particularly from an operational perspective for monitoring faults and issues.

Comparing pricing to other solutions on a scale of 1 to 10, with 10 being the highest price, Forcepoint Next Generation Firewall ranks around seven within the US market. There are other products that are less expensive, but they are frequently ranked among the industry leaders.

We generally work with SMBs and medium to smaller companies given our addressable market, and the experience has been good.

I rate Forcepoint Next Generation Firewall 9 out of 10.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Aamir Ejaz

Advanced features secure our network and improvements in licensing could enhance cost-efficiency

  • April 15, 2025
  • Review provided by PeerSpot

What is our primary use case?

We use Forcepoint Next Generation Firewall for security purposes in our financial institution.

What is most valuable?

The most valuable features of Forcepoint Next Generation Firewall are the advanced threat protection, including features like IPS and DDoS prevention, which help avoid internal DDoS attacks. The centralized management and smart policies are effective, providing enhanced network efficiency, connectivity, and improved security, resulting in fewer cyberattacks and data breaches.

What needs improvement?

The licensing model should be more flexible. I recommend that additional features be included in a single license to avoid the need for extra licensing costs. Additionally, there are performance limitations when storing logs, as a large number may overwhelm the log server.

For how long have I used the solution?

I have been working with Forcepoint Next Generation Firewall for more than five to six years.

What was my experience with deployment of the solution?

Initially, deployment involved a few hurdles, requiring a couple of days. We had to customize it according to our organizational policies, which required involving a partner in the process for proper setup.

What do I think about the stability of the solution?

From a stability perspective, I would rate the solution between seven and eight out of ten.

What do I think about the scalability of the solution?

Scalability is somewhat limited. While I rate it at five to six, I note that there are restrictions in the firewall manager and limitations when deploying for cloud environments. Since we are using it on-premises, it is difficult to utilize for cloud solutions as well.

How are customer service and support?

Technical support is sometimes slow to respond, and it takes longer to resolve issues. This has been true across all Forcepoint products. I rate customer service four to five out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We maintain a multi-environment with solutions like Palo Alto and Cisco.

How was the initial setup?

The initial setup was a bit complex, requiring us to customize Forcepoint Next Generation Firewall according to our organization’s standards, necessitating partner involvement.

What about the implementation team?

From our side, at least ten people were involved, and a partner was engaged for the deployment.

What was our ROI?

The centralized management and automated updates have lowered operational costs.

What's my experience with pricing, setup cost, and licensing?

The licensing model is dependent on negotiation skills, but there is room for improvement. The costs can be high since additional features require separate licenses.

Which other solutions did I evaluate?

We maintain solutions like Palo Alto and Cisco.

What other advice do I have?

My overall rating for Forcepoint Next Generation Firewall is seven out of ten. Recommendations depend on infrastructure and return on investment analysis, as there are other alternatives, such as Palo Alto and Cisco.


    Pablo-Verdina

Cross setup simplifies implementation but support challenges persist

  • March 04, 2025
  • Review provided by PeerSpot

What is our primary use case?

We mostly work with finance, specifically with banks most of the time. We use Forcepoint Next Generation Firewall for these applications.

What is most valuable?

Today, the Next Generation Firewall from all companies are pretty similar, but the difference lies in the accuracy of setting up the risks. Another valuable aspect is the features and how friendly they are for cross setup. Cross setup refers to using multiple features from the same firewall simultaneously within the same environment. With Forcepoint, this process is simplified compared to others like Fortinet.

What needs improvement?

There is a lot of technical stuff that could be improved. We've encountered scenarios that were really hard to set up and required support. It would be beneficial if the support and contact with the development team were enhanced. Fast response and efficient handling of issues, similar to how Fortinet responds, would be great.

For how long have I used the solution?

I have been using Next Generation Firewall from Forcepoint for more than seven years and the Data Loss Prevention for just a couple of projects, no more than a year.

How are customer service and support?

It is really hard to work with their customer support. For example, unlike Fortinet where you can escalate an issue and quickly get responses from the development team, Forcepoint's process seems slow and challenging.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I moved from Oracle to use security vendors like Fortinet, Kaspersky, and Forcepoint.

How was the initial setup?

The initial setup can be quite complex. When trying to apply content filters with different network setups in the same machine, even with good planning and reference manuals, issues can arise. Combining different functionalities on the same box often results in problems.

What was our ROI?

I don't believe in ROI when talking about cybersecurity because there's no real way to measure it. Cybersecurity ROI could be $1 or $100 million, depending on the risk of data behind it. I've seen ROI analyses from many cybersecurity companies, but I find it hard to trust the numbers.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, I would place Forcepoint in the middle when compared to other firewalls like Fortinet and Palo Alto.

What other advice do I have?

Overall, I would rate Forcepoint Next Generation Firewall a seven. I believe a 6.5 would be more accurate though. Also, my name can be used for the review, but not my company name. I am no longer working with Consulting Services; I'm with a different company now.


    Food Production

Firewall for advanced threat protection with deep packet scanning capabilities

  • November 28, 2024
  • Review provided by G2

What do you like best about the product?
Forecepoint provides Advanced threat protection, intrusion preventation and secure web application scanning. Forecpoint Policies are flexible and rules can be created and modified as per business requirements. It has low latency and does not impact the network performance
What do you dislike about the product?
Limited customization
Advance configuration options are complex and requires subject matter expert to customize the rules.
What problems is the product solving and how is that benefiting you?
Forecepoint protects advanced level cyberattacks from external attackers and cyberthreats like ransomware , zero-day exploits and data exfiltration etc and helping business to secure our digital assets.It provides real-time network visibility and attack surface to improve company security posture , ensure compliance and reduce risk of unahuthroized access and data breaches


    Mostafa-Mourad

An all-in-one solution that works as a firewall but very complicated for use

  • August 01, 2024
  • Review provided by PeerSpot

What is our primary use case?

Educational institutions are the main users. We planned to use it as an all-in-one solution, primarily as an edge solution and Internet-facing firewall.

What is most valuable?

We're trying to use all the firewall's features. Most of the features were effective, but the usability is a huge concern.

What needs improvement?

My experience with this Forcepoint Next Generation Firewall wasn't very pleasant due to its complexity. For example, the firewall loses some features when working in a cluster, which is a huge challenge. It caused me several weeks to solve an issue to make the VPN work, even after opening several cases with support. Also, the debug, which should provide essential knowledge about everything going on, the flow of traffic, and how the engine works, wasn't very informative in identifying the issue.

The problem was eventually solved by chance, thanks to an idea from an expert in the market. We had to refer to a freelancer engineer with huge experience with the Forcepoint Next Generation Firewall, and he noticed something that solved the issue by luck. We had no evidence or logs that showed this was the issue.

It's the most complicated firewall I've ever faced. You have to know what you're doing to achieve the plan and take action. It would be best to be an expert, take a course, or at least read the full documentation carefully. The interface isn't organized in the same way as other competitors.

You have to be an expert in it. You need to watch training videos or read the full documentation to understand how it works, even to implement a minor firewall change. Working with this firewall requires a lot of knowledge.

For how long have I used the solution?

I have been working with the product for three years.

What do I think about the stability of the solution?

The tool's stability, policy enforcement, and management are magnificent. I rate it a nine out of ten. It depends on the resources available. In my experience, I encountered a situation where the switch collapsed before the firewall did due to huge traffic. The switch crashed before the firewall crashed because of the enormous data transfer and network traffic.

How are customer service and support?

We contacted support three times, opened three cases for the same issue, and didn't find out what the issue was for two months.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

We need to rethink the usability and the availability of training and resources. These should make administration and operating this solution as easy as other competitors. For example, competitors like Fortinet and Palo Alto have easier management, especially Fortinet.

How was the initial setup?

It has some documents if you can reach them. That's one of the other things they need to improve badly - the documentation is inaccessible. But when we reach the right information for what we're trying to do, it is mostly informative and easy. I'd say it's seven out of ten for ease of use if you follow the instructions. It would work. It's deployed on-premises. I wasn't involved in the implementation phase. It was implemented before I joined the company.

What other advice do I have?

If you're not an expert and you haven't taken a course or have the correct materials to run the solution, I don't recommend it. You have to be an expert in this specific solution before using it. Overall, I'd rate Forcepoint Next Generation Firewall six out of ten.


    Fadi Shehab

Reliable product with extensive policy features

  • April 24, 2024
  • Review provided by PeerSpot

What is most valuable?

The product's most valuable features are its extensive policy features, especially the S7 Pro features, and its DNS security feature, which provides an additional layer of protection not found in other firewalls.

What needs improvement?

A VPN client feature is missing in our region, which we hope Forcepoint will address in future updates.

For how long have I used the solution?

We have been using Forcepoint's Next Generation Firewall for the past year.

What do I think about the stability of the solution?

We find the product to be stable and reliable in terms of performance.

What do I think about the scalability of the solution?

Forcepoint's firewall is highly scalable, which helps our organization handle increased traffic and services. Approximately 35,00 user networks are protected by the product.

Which solution did I use previously and why did I switch?

Our decision to utilize the product was based on competitive analysis, and it emerged as the preferred solution.

How was the initial setup?

The setup process is more complex than other solutions but provides satisfactory results. We began the migration process one month before deploying the device and involved two people in it. Maintenance is relatively easy, and we usually contact our partners for assistance when needed.

What other advice do I have?

The platform has significantly enhanced the security of our public services. However, with the rise in IoT devices, it is unclear if Forcepoint addresses this challenge.

I advise ensuring you have experienced personnel to handle the device effectively after installation.

I recommend Forcepoint's firewall and rate it a nine out of ten.


    Ahmad Abdullah

Offers ease of setting up security capabilities

  • April 15, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use the Forcepoint Next Generation Firewall in my company for the protection of the Layer-2 networking area, which consists of Wi-Fi connections used in the enterprise.

What is most valuable?

The most valuable feature of the solution I like stems from the fact that the installation and configuration can be done locally. It is also easy to set up security capabilities. Forcepoint acts as a multi-service provider.

What needs improvement?

The endpoint protection capabilities of the product are an area of concern where improvements are required.

For how long have I used the solution?

I have experience with Forcepoint Next Generation Firewall.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

Around 100 people in my company use the tool.

How was the initial setup?

The product's initial setup phase is easy.

What's my experience with pricing, setup cost, and licensing?

There is a need to make payments towards the licensing charges attached to the product. The product is not expensive.

What other advice do I have?

The tool's SD-WAN capabilities are supported by the tool.

It is a nice product to use. The product can be used in the data center as a firewall.

The product does provide reporting and visibility features. There are many features provided by the product, especially the area of availability.

I rate the tool an eight out of ten.


    Mairajuddin Ahmed

Provides centralized management server and works efficiently for safeguarding perimeter network

  • April 01, 2024
  • Review provided by PeerSpot

What is our primary use case?

The platform is a firewall and Unified Threat Management (UTM) solution. We have implemented it in our production environment, particularly with VPN configurations. It proves to be an excellent tool for safeguarding our perimeter network. One of its standout features is its centralized management server, allowing us to manage multiple devices using a single console efficiently.

What is most valuable?

The platform's most valuable features are perimeter network security and URL filtering. These functionalities are crucial for us, particularly because we operate in a highly restrictive environment regarding internet access.

What needs improvement?

While they offer a comprehensive bundled solution, some users may prefer on-premise deployments for certain features, such as URL filtering. Currently, Forcepoint offers WebSense for URL filtering in the cloud, but users who prefer on-premise solutions may find this lacking. They could improve these particular areas.

For how long have I used the solution?

We have been using Forcepoint Next Generation Firewall for 15 years.

What do I think about the stability of the solution?

In terms of stability, the solution is quite robust. We haven't encountered any major issues, and like any other firewall, it operates reliably 24/7 without significant disruptions. However, there have been occasions when units required replacement, especially if covered under warranty. Additionally, we've implemented high-availability configurations to minimize downtime.

What do I think about the scalability of the solution?

In terms of scalability, it depends on the specific model being utilized. Basic models may have limitations and may need to be more scalable. However, mid to high-range firewall models, such as the Next Generation ones, are stackable and scalable. It means multiple branches can seamlessly run the same solution without encountering any issues.

In our organization, approximately 200 users utilize the solution. It is extensively and regularly used as our users rely heavily on URL filtering.

How are customer service and support?

Although they offer a premium technical support option, which is costly, we have yet to opt for it during our years of using the product. There can sometimes be a delay in receiving support, but typically, they respond within 24 to 48 hours. Despite this, the quality of support provided has been excellent.

How was the initial setup?

The initial setup of Forcepoint is straightforward for trained engineers, but it may appear complex for those without specific training. The deployment process typically involves mounting the firewall and booting it up with an initial setup from a USB boot device. From there, the installation process continues according to the specific requirements and configurations.

In our case, it took more than 15 to 20 days to refine policies and access configurations to meet our specific needs. However, it typically takes less than one to two hours for the firewall to be functional and up and running.

Once you have clarity on what needs to be deployed and what is best for their operations, it typically only requires the support of one or two Forcepoint engineers to assist in deploying the solution.

What about the implementation team?

We took assistance from integrators to implement the product.

What was our ROI?

The product generates a return on investment.

What's my experience with pricing, setup cost, and licensing?

It is an affordable product. We purchase its yearly license.

Which other solutions did I evaluate?

Initially, we used Symantec Firewall, which was many years ago. About eight years ago, we transitioned to Stonesoft, the parent company of Forcepoint. We decided to use Forcepoint primarily due to its reputation as a top-notch firewall solution for security.

What other advice do I have?

We utilize Forcepoint to manage secure remote access primarily through VPN terminals and VPN clients.

The SD-WAN capability of Forcepoint did not directly support our network performance, as we did not proceed with its implementation. We were in discussions about enabling SD-WAN but needed help executing the plan. Eventually, due to the end-of-life status of our product, we transitioned to Fortinet as our vendor for SD-WAN solutions.

Deploying and managing the platform was not particularly straightforward. It necessitated experienced engineers trained in Forcepoint Next Generation Firewall. Once set up, there were no significant issues or challenges in day-to-day management.

They offer templates that provide detailed reports categorized by user, device, and internal network access.

The value and impact of using this solution lie in the assurance of protection and security. Ultimately, the greatest return on investment (ROI) comes from safeguarding the business from potential attacks and vulnerabilities.

I rate it a nine out of ten.