AWS Marketplace: Cloud Shared Services

Overview

We provide DevOps, Cloud, Cybersecurity engineering solutions and support through an elastic shared service that provides high value, flexibility, and wide coverage in a managed service model. Support as a service

Ability to take over any support operation
Support with a single point of contact
Incident resolution following SLAs
Assurance aligned with ITIL
Experience in configuring and improve client monitoring solution
Building technical documentation
Catch and Dispatch model available
KPIs Reporting Cloud as a Service:
Cloud services provisioning
Cloud monitoring improvement
Scaling and capacity management
Infrastructure management with IaC models
Incident and Request Management
Patching and Infra Updates
Backup, Recovery and Resilience
Cloud Economics Devops as a Service
DevOps consulting
CI/CD procedures improvements
Pipelines creating and improvements based on team definitions
Artifacts management
Kubernetes Cluster Management CyberSec as a Service, Three teams ready to provide cybersecurity services:
Blue Team (Defend): 24x7x365 support for Event Correlation, Threat Intelligence & Alert Management.
Red Team (Attack): manual pentesting, automatic vulnerability assessment & red team exercises.
Yellow Team (Build): code review, dependency check & cloud controls.

Sold by	Globant
Categories	Assessments Migration Security
Fulfillment method	Professional Services

Solid Governance Each team includes a focal point for each client through which new requests and changes to the service can be channeled. There's also a general Service Delivery Manager and a Project Manager that oversees the entire service ensuring the right engineers are assigned to each team. They're responsible for the service quality of the overall service.
Elastic Pricing Model This being a service, can dynamically grow or reduce the capacity based on client needs. The service is offered in a variety of hour packs, allowing users to switch to the appropriate option as needed. This ensures a client is covered in capacity when most needed and also contributes to cost reductions by reducing the capacity if needed.
Wide Coverage Typical shared services offerings are aimed to incident troubleshooting and resolution. The Globant Shared Services goes beyond that by offering cloud administration and maintenance, security assessments, DevOps pipelines implementation and maintenance, Cloud Economy, monitoring and alerting and more.

Cloud Shared Services

Overview

Pricing Information

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