"The advantages of Synchronet AgentLens integrating WebRTC with AWS Connect include the following: • eliminates much of the in-house manual integration work required of IT • can adjust communication quality, bandwidth and traffic flow whenever network conditions change • is supported by most major web browsers, including Google Chrome for desktop and Android, Mozilla Firefox for desktop and Android, and Safari • works on any operating system as long as the browser supports WebRTC • WebRTC is free as open source software"