Proactive Cloud Managed Services by Commit

NOC-as-a-Service:

• 24/7 Event Monitoring
• Customer Support
• Operational Reporting
• Technical Account Management

SOC-as-a-Service:

• 24/7 Cyber Monitoring
• Cyber Incident Response
• Threat Intelligence Feeds
• SIEM Optimization & Enrichment

FinOps-as-a-Service:

• Cost Optimization
• Cost Analysis & Reporting

Backup-as-a-Service:

• Backup Restoration
• Restore Drills
• Backup Reviews

DR-as-a-Service:

• Migration to DR Sites
• DR Infrastructure Drills
• DR Maintenance and Procedure Updates

DevOps-as-a-Service:

• Application Deployments
• Software & OS Updates
• Deployment Script Maintenance
• Containerized Environment Creation

DBA-as-a-Service:

• 24/7 Database Monitoring & Support
• Database Performance Enhancements
• Code Review and Version Upload Assistance

SecOps-as-a-Service:

• Patch Management
• Security Compliance
• Global Vulnerability Assessments
• Risk Management
• Endpoint Protection

We operate with a focus on delivering value and reliability:

• SLA-driven technical operations
• Continuous monitoring during off-hours, holidays, and vacations
• Highly secured, regulation-compliant environments
• Fully automated IT environments
• Cost-efficient resource tracking
• Business-relevant service intelligence
• Comprehensive continuity planning

Cost Optimization & Control

Gain visibility and insights to optimize your cloud environment and reduce costs.

• Enhanced visibility through data collection, workflow automation, and policy management
• Customizable reports with user-friendly dashboards
• Cost optimization recommendations
• Anti-Bill Shock alerts aligned with Commit’s best practices
• Cost and trend monitoring with anomaly detection
• Alerts for hidden costs and usage changes
• Onboarding cost-optimization review

Security Alignment

Maintain AWS environment security with proactive alerts and expert recommendations.

• Monthly Security Gaps Report aligned with AWS best practices (AWS CIS Foundations)
• Periodic severity-based gap analysis with remediation guidance
• On-demand remediation success reports via CloudHealth monitoring
• Critical severity gap alerts with automatic notifications

Production Monitoring

Ensure consistent, reliable service with tightly integrated monitoring processes.

• Infrastructure dashboards and alerts, including free Datadog access
• Best-practice metric-based alerts
• Monthly availability reporting
• Free access to a web-based ticketing system
• Incident response aligned with client playbooks, managed by NOC analysts
• 15-minute response time for critical incidents

Special Care Advisory Service

Tailored guidance and consulting for a smooth, efficient cloud journey.

• Dedicated Technical Account Manager (TAM) for design, architecture, and implementation consulting
• Interactive whiteboarding sessions with expert insights to address challenges and meet business goals
  • Topics: SaaS, IoT, Cybersecurity, Data (migration, analytics, pipelines), and more
• Quarterly Business Reviews, including:
  • Design and architecture reviews with roadmap recommendations
  • Security architecture assessments with gap analysis and remediation advice
  • Financial reviews highlighting trends and cost-saving opportunities