Overview
In today’s competitive retail landscape, customer experience is king. Shoppers expect a seamless, personalised journey that makes finding the perfect product a breeze. However, traditional search methods, with their endless filters and generic recommendations, often leave them frustrated and abandoning their carts.
Aisha is a generative-AI powered conversational shopping assistant, adapted to a client’s product catalogue as well as trusted information from across the web. It can answer customer questions around specific products, provide comparisons, act as a source of inspiration and make personalised recommendations.
Aisha has been designed as a conversational commerce accelerator, which means the foundational infrastructure comes with security, guardrails and feedback mechanisms from the get-go. This allows us to spin up a solution, start testing with users and get to market validation as quickly as possible.
Aisha leverages AWS services including Amazon Bedrock, Amazon Athena and Amazon DynamoDB.
Highlights
- Our observability-first approach not only allows us to monitor the complete tech stack of Aisha for insights and improvements, it also adds an extra layer of security.
- Governance and guardrails come out of the box. All that’s needed to get started is a snapshot of your product catalogue (CSV, JSON etc.) and access to your AWS environment.
- DiUS knows how to architect, build and deploy AI/ML solutions in production for scale, performance and cost-effectiveness as AWS Applied AI and ML Competency partners.
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For support or any other questions, please don’t hesitate to get in touch with us: info@dius.com.au .