Sold by: UiPathÂ
Deployed on AWS
UiPath Robots are the intelligent, reliable, and flexible digital workforce eager to take on a huge range of tedious tasks. They are also easy to build and manage, so you can launch an entire software robot workforce to quickly deliver efficiencies, higher performance, and high ROI.
In Agentic scenarios, Robots provide the best method to securely control the access of AI agents to data, acting as a guardrail, enabling secure access and use of sensitive data, while also ensuring highly predictable actions.
4.3
Overview
UiPath is the leader in agentic automation - an evolutionary leap beyond robotic process automation (RPA) that combines AI agents, robots, and people to drive enterprise business process transformation. The UiPath platform builds on traditional rules-based automation by enabling dynamic, context-aware AI capabilities. AI agents, robots, and people collaborate to complete tasks in real-time, enabling faster time-to-value, enhanced employee productivity, and greater process agility. UiPath allows businesses to automate entire processes - such as customer support, finance reconciliation, or employee onboarding - without constant human intervention. Agents and robots operate securely within enterprise environments, collaborate with users as needed, and continuously learn to improve outcomes. By leveraging UiPath s full-stack capabilities, organizations can build, deploy, and manage AI-powered agents that transform how work is done and future-proof their automation strategy.
The UiPath platform is an end-to-end automation suite that includes a variety of low-code and pro-code products such as Studio, Agent Builder, IXP for intelligent document processing, and Maestro for agentic orchestration. Maestro provides comprehensive visibility and context into end-to-end business processes, ensuring compliant execution alongside autonomous decision-making. The UiPath approach includes robust technical architecture and prescriptive design templates to support controlled agency. With governance and scalability as core differentiators, UiPath delivers the infrastructure needed to deploy robots and AI agents at scale across the enterprise.
Highlights
- UiPath Robot
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64-bit (x86) Amazon Machine Image (AMI)
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Win 2022
Deployed on AWS
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Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
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- Launch the EC2 instance, either via the AWS Console or using the command line 2. Create an RDP connection to the VM 3. The Robot and Studio are present on the machine. The Assistant is easily found in the tray. More details regarding the assistant can be found here: https://docs.uipath.com/robot/docs/uipath-assistantÂ
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Customer reviews
Ishmael Munyai
Automation has reduced manual claims and invoice work while AI now processes documents accurately
Reviewed on Dec 08, 2025
Review from a verified AWS customer
What is our primary use case?
UiPath Platform offers numerous scenarios for implementation. I think of it as building robots that connect systems that would not normally be able to talk to each other. For instance, automating tasks on different systems such as collecting data from an Excel file and loading it to a web application or a CRM . For example, a bot can scrape all the bestsellers on AWS . You can use it to collect data repeatedly, and that automation will also be able to load it into an application through the user interface, mimicking human actions. I have used it in the insurance sector where I am automating claim registration on the system.
The main task of RPA with UiPath Platform is to reduce the manual workload in offices, especially for repetitive tasks. For example, someone keeps typing every day while going through PDF files and capturing the data into a system. With UiPath Platform, you can reduce inaccuracy and process many documents very quickly using RPA robots. A good scenario is a company receiving hundreds of invoices through email from customers. The bot can monitor the inbox, extract the attached files, extract data using OCR, and log in to an application to load the data correctly.
The use of agentic automation in UiPath Platform has transformed from rule-based logic using if statements to AI agents that analyze data to make decisions. This is particularly useful when dealing with unstructured data, such as invoices with different layouts. AI can classify and extract data accurately.
I have worked with both Azure Cloud and AWS and Google Cloud for UiPath Platform. In most of the cases that I work on, we deploy the bot in containers. You will build desktop servers using platforms such as Azure DevOps because we are Agile. The key is to use a cloud environment to clone production configurations to avoid bot failures during deployment.
How would you rate primary use case?
Positive
What is most valuable?
UiPath Platform's ability to automate repetitive tasks and maintain accuracy is a significant improvement for organizations. By reducing manual workloads, companies can process more documents efficiently. AI enhances the automation capabilities when analyzing unstructured data, offering accurate data extraction even with varying document layouts. This advancement reduces the chance of errors and improves turnaround times significantly.
Another standout feature of UiPath Platform is its stability and reliability, especially when compared to other technologies such as WorkFusion . The platform offers a robust framework, which simplifies building complex automations. It integrates seamlessly with external systems, using tools such as managed packages to connect with services such as AWS, Salesforce , and SAP. UiPath Platform's capacity to work with AI and machine learning via Document Understanding adds further value.
UiPath Academy provides excellent resources for mastering advanced components such as AI Actions and Orchestrator, allowing users to schedule processes and implement triggers for automations. Furthermore, UiPath Platform offers a community where users can quickly find support and share knowledge, enabling the construction of complex automation solutions.
How would you rate valuable features?
Positive
What needs improvement?
The cost of licensing and using UiPath Platform is a primary area for improvement, particularly for small businesses. While large companies might see a return on investment, the steep pricing can be prohibitive for smaller enterprises trying to implement RPA solutions.
In past versions, issues with web application selectors were a concern, where dynamic elements could cause the bot to fail. These issues have seen improvements, with methods such as using anchors to locate elements more effectively. However, ensuring consistent and stable deployments across different environments remains a challenge due to possible variations in environment settings that might cause some components to fail.
How would you rate room for improvement?
Positive
For how long have I used the solution?
All this time when I worked with other tools, it was not by my choice. I started in 2021 with UiPath Platform and used it for two years and three months.
How would you rate use of solution?
Positive
What do I think about the stability of the solution?
UiPath Platform is very stable. It is reliable and keeps evolving. I have been leveraging what I call UiPath Platform Document Understanding, which is built on AI Center, enabling us to process documents efficiently. It comes with a lot of tools that make it easier to create stable automations.
How would you rate stability?
Positive
What do I think about the scalability of the solution?
UiPath Platform is very stable, reliable, and easy to scale. It integrates with systems such as AWS, Salesforce , and SAP. The framework provided allows for building scalable and reliable bots that meet non-functional requirements.
How would you rate scalability?
Positive
How are customer service and support?
UiPath Platform user community is very responsive. People are quick to respond when I post issues, enabling the building of complex automations by leveraging the community's knowledge.
UiPath Academy and the documentation are useful. Although I have not completed the Academy course myself, it provides study materials in text and video, helping users understand components and action activities thoroughly.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I started with UiPath Platform and later was introduced to WorkFusion out of curiosity about different RPA technologies. This was not by choice as I wanted to understand UiPath Platform's benefits and weaknesses.
How would you rate previous solutions?
Positive
How was the initial setup?
If you leverage the framework to build your bot, you are already prepared to handle exceptions. UiPath Platform provides its own tools for locating issues and facilitating integration with CI pipelines, enhancing the building, testing, and deploying processes.
How would you rate initial setup?
Positive
What about the implementation team?
In most of the cases that I work on, we deploy the bot in containers. The environment is built to mimic a production setting, ensuring smooth integration and deployment.
How would you rate implementation team?
Positive
What was our ROI?
You will get a good return on investment with UiPath Platform. Large companies, in particular, expect to see UiPath Platform when they work on RPA projects. It excels in versatility, working across web and desktop applications, where other tools might fall short.
How would you rate roi?
Positive
What's my experience with pricing, setup cost, and licensing?
The pricing of UiPath Platform can be a barrier. Comparing it with other RPA tools, the licensing cost can be high, which is especially challenging for small businesses. Larger companies are more likely to achieve a return on investment due to greater utilization of the platform's capabilities.
How would you rate pricing?
Positive
Which other solutions did I evaluate?
I used to compare UiPath Platform with Microsoft Power Automate , which now also has advanced workflows with triggers. However, UiPath Platform remains ahead due to its new capabilities and resolved issues with selectors.
How would you rate other solutions considered?
Positive
What other advice do I have?
The use of agentic automation in UiPath Platform allows for decision-making based on data analysis. Previously, bots relied on predefined rules, but now they can use AI agents to improve decision-making accuracy.
The challenge for RPA with UiPath Platform is mainly in document processing, especially in large enterprises. Automation, enhanced by AI, brings significant benefits to handling approvals and other document-intensive tasks.
I would rate this review an 8 overall.
How would you rate other advice?
Positive
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Muhammad Shaf Mairaj
Automation has reduced financial workloads and delivers strong efficiency despite recent bugs
Reviewed on Dec 04, 2025
Review from a verified AWS customer
What is our primary use case?
UiPath Platform is used for building enterprise robots to speed up work in FinTech departments, automating use cases relevant to financial businesses. For some of the use cases, UiPath Platform has provided a 60% reduction in manual time effort, and human error has been reduced by 80% because the system performs great work with proper exception handling.
What is most valuable?
UiPath Platform is very robust compared to other platforms and is very easy to use with a friendly UI. It has a lot of creative potential that can be implemented. UiPath Platform has helped reduce manual work by eight hours per day, and over the whole year, it has benefited the company and firm significantly in terms of pricing, budget, and cost. The team is looking forward to using it in other processes that are in queue.
What needs improvement?
The newer version that has been upgraded has some bugs in it because the studio is not working properly as it was in the previous version. When making bots, there are selector issues where elements that need to be clicked cannot be properly selected or passed on to other team members.
The new version is causing issues, sometimes crashing, and selectors cannot be opened. When it crashes, all work must be redone, which is very annoying. The UI is very advanced and looks great, but the selector issues and crashing still persist.
When a bot is developed in two or three hours, it should not crash suddenly and force a redo of the work. The team is automating processes to reduce time, yet this issue increases development time. An update would be greatly appreciated so that work can be done better.
The stability of UiPath Platform was a nine in older versions, but now it has dropped to an eight because of the annoying issues where it crashes after a lot of work has been completed, forcing a redo. Having deadlines and having it crash repeatedly is very frustrating. Feedback could be provided to the team responsible for looking at these bugs to explain what the issue is referring to.
For how long have I used the solution?
The UiPath Platform has been used for almost the whole career, spanning about five years.
What do I think about the stability of the solution?
The issue being faced while developing bots is that it sometimes crashes on its own during work, or it is not picking up the selectors. If selectors are opened, it is just not allowing editing or making them dynamic.
The stability of UiPath Platform was a nine in older versions, but now it has dropped to an eight because of the annoying issues where it crashes after a lot of work has been completed, forcing a redo. Having deadlines and having it crash repeatedly is very frustrating.
What do I think about the scalability of the solution?
In terms of scalability, UiPath Platform is definitely scalable.
How are customer service and support?
The technical support for UiPath Platform is very good. Contact with the IT support team was made last year, and their response was timely, allowing issues to be resolved effectively, which is good in comparison to other tools.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of UiPath Platform is very straightforward, and anyone, even a non-technical person, can do it.
Which other solutions did I evaluate?
Power Automate and Automation Anywhere have also been used, but UiPath is majorly in all processes. In comparison with Power Automate , it is a much more complex platform. UiPath has all the templates ready to be built and has the REFramework, which is very suitable for complex solutions because all the exception handling is ready to go, and the solution just needs to be integrated, and then it is ready to run. On the contrary, Automation Anywhere and Power Automate are very complex because everything must be done from scratch, and there is not much advancement or variety of activities in those platforms.
What other advice do I have?
Agentic Automation in UiPath Platform has not been used yet, but it is something to look forward to, and a new certification is being pursued. There will likely be some use cases in the team to replicate that. Monitoring the tone or sentiment in messages is not a current focus. UiPath Academy is used to learn about new things coming, like Agentic AI, and work is being done on that as well. The team is also working on the document understanding feature that UiPath Platform has for developing custom models.
UiPath Academy has been very helpful, especially for learning new features. The videos and descriptions about everything are very good, explanatory, and detailed. The documentation and the UiPath forum are also very beneficial because many issues are already posted there and resolved, making it easy to find solutions or resolution notes.
The thoughts on the UiPath Platform user community are very positive. It is great because other platforms lack such a community. If a search is needed for something about an error in Power Automate, it is challenging to find a solution because the documentation is very limited. In contrast, UiPath Platform community is vast, filled with talented individuals, with technical support staff often commenting on posts, which is very helpful. The community should continue that great work.
UiPath Platform has advanced very quickly. It would be recommended to other companies or startups because, compared to other products, UiPath Platform is excelling in marketing, technological advancements, and community services. Automation is needed to minimize manual processes, save money, and save time.
The overall review rating for UiPath Platform is 8.5 out of 10.
Allah Bukhsh
Automation has transformed daily Excel and email tasks and supports large-scale business processes
Reviewed on Dec 03, 2025
Review from a verified AWS customer
What is our primary use case?
I work for a company with many use cases that we have handled. We are working with different departments of the company and have automated their daily basis tasks.
The main use cases include Excel automation and email automation. We did not use communication mining.
What is most valuable?
I think it is easy to use, and the main feature is that you can handle a large scale of automation with it.
I am working with UiPath Platform for automation. The main benefits that I have seen from UiPath Platform are that we are using the Enterprise version, and there are more than 100 processes in which we are working. It is working fine, and mostly we are using Excel automation, which is not giving any failures; it is working very well.
I think the environment of UiPath Platform is very human-friendly and easy to use. If I want to add something, I can add it from the dependencies, the packages, or I can download from UiPath store as well. For complex projects, we can use things from UiPath.
What needs improvement?
There are a lot of things to improve, but we actually automated their business tasks; that is why we are not needing to change anything.
I did not think of anything. I think they are developing very well; everything we think of, they put it on there. There is no need for something additional.
I do not think about disadvantages right now, but you can say the only con is the price; it is costly compared to Power Automate , which is not much.
What you think in your mind about new things, UiPath Platform already puts there; there is no need to add or ask for things to add, as they are already added.
For how long have I used the solution?
It has been four years that I have been working with UiPath Platform.
What do I think about the stability of the solution?
We have handled this with multiple exception handling. We are using exception handling so that if any error occurs, the bot handles it.
What do I think about the scalability of the solution?
We have not experienced scalability issues yet.
How are customer service and support?
I have escalated questions to the technical support team one or two times. I asked some questions about updating UiPath Platform, and they supported us very well through Zoom and by email as well.
I think four out of five for the tech support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have started my career with UiPath Platform and till now I am using this, so it has been four years, and because of UiPath Platform, I am working in a very large company right now.
How was the initial setup?
Before this company, I was using the Community version, which was working like Enterprise. We can use the Community version for our production as well. There is a UiPath community as well, and if we have any questions regarding anything updated in UiPath Platform, we can get answers from there; there are multiple MVPs who support very well.
What about the implementation team?
An implementation team was used.
What's my experience with pricing, setup cost, and licensing?
The price is costly, but our company is paying for it, so we are not involving ourselves in that aspect. I think it is very costly, but depending on our use, it is worth it.
Which other solutions did I evaluate?
I think it is Power Automate , the competitor of UiPath Platform right now.
What other advice do I have?
If we want to learn anything, we are going to learn from UiPath Academy and from YouTube as well.
We can learn easily from UiPath Academy, and their explanation is very good.
I will definitely recommend UiPath Platform as a product or solution to others.
I think that UiPath Platform is the number one RPAÂ tool right now. The price is high because they are giving everything in one platform; that is why I think they are asking that much money. The price can be good for other countries, but we are right now in Pakistan, and in Pakistan, this price is very large.
I gave this review a rating of nine out of ten.
ManivannanRajamanickam
Training programs have expanded and reduced human error while providing students with free, user‑friendly automation capabilities
Reviewed on Nov 28, 2025
Review from a verified AWS customer
What is our primary use case?
I have been using UiPath Platform since 2017, primarily for training purposes and not for development purposes.The time I spend on installation and deployment is based on the project, as it is not a specific time; sometimes it may take more time, such as 10 hours or 12 hours.This affects my business as I am using UiPath Platform solely for my training purposes, not for development purposes. I am currently teaching UiPath Platform but not developing for my projects.I am providing UiPath Academy courses as part of my training programs.On a scale from 1 to 10, I would rate the technical support from UiPath Platform as a seven.
What is most valuable?
What I appreciate about UiPath Platform is that we can automate more things here, and especially because it is user-friendly and secure software. I have used many software solutions such as Automation Anywhere and Blue Prism , but I particularly appreciate UiPath Platform for its user-friendliness.UiPath Platform has definitely reduced human error in my organization and has also freed up employee time.UiPath Platform has positively impacted my organization by providing significant benefits, as it is user-friendly and free of cost, allowing me to teach students without incurring expenses compared to other software that charges for licenses.The biggest benefit I have seen from UiPath Academy is the availability of all developments, including the community's Q&A and up-to-date videos, which are extremely helpful.UiPath Platform integrates well with third-party applications; most of the time, we are using Excel, Google Sheets, and AWS , and we also collaborate with SQL Server occasionally.
What needs improvement?
There are a few drawbacks to UiPath Platform; while it works beautifully, sometimes certain features are not available. The UiPath Platform community members upload all the packages inside the software, so if something is not working, I can go there and search for the specific packages and download them, so there are no issues at all.The features I face issues with mainly involve software updates; the current version is totally different from what was available in 2022 or 2023, which sometimes leads to complications.I would appreciate seeing more features integrated into UiPath Platform, particularly Intelligent Process Automation such as Agentic AI and other artificial intelligence enhancements, as these would make it easier to develop projects such as data extraction from PDFs.
For how long have I used the solution?
I have been using UiPath Platform since 2017, primarily for training purposes and not for development purposes.
What do I think about the stability of the solution?
Performance-wise, UiPath Platform is stable, and I have only used the free version; I have never purchased any version. I do advise my students to purchase certificates, but otherwise, there are no problems at all.
What do I think about the scalability of the solution?
UiPath Platform is definitely scalable, making it suitable for future growth.
How are customer service and support?
On a scale from 1 to 10, I would rate the technical support from UiPath Platform as a seven.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used many software solutions such as Automation Anywhere and Blue Prism  , but I particularly appreciate UiPath Platform for its user-friendliness.
How was the initial setup?
I face very easy challenges when deploying UiPath Platform, as it is very easy to deploy the projects in the Orchestrator.
What's my experience with pricing, setup cost, and licensing?
As I mentioned, I am using the free version of UiPath Platform, so I am not incurring any licensing costs.
What other advice do I have?
Regarding the monitoring features of UiPath Platform, while I usually do not need them for my current operations since they are not development projects, I guide my students on how to monitor during our classes.The deployment model of my UiPath Platform is not cloud-based directly; I do use the cloud version with Orchestrator, but the maximum I utilize is the desktop mode.I have not started with Agentic Automation yet, but we are planning to start using Agentic and Generative AI as well.I would rate this review as a nine overall.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Akhila Rapelli
User interface has improved development efficiency and cloud deployment has simplified operations
Reviewed on Nov 25, 2025
Review provided by PeerSpot
What is our primary use case?
I use UiPath Platform for development and also use Orchestrator for publishing packages. I am also exploring Agentic AI. I think UiPath Platform is a great platform in the RPA market.I appreciate Agentic Automation , but currently, I am just conducting a proof of concept on it. I am not using it for my work, only for learning purposes. I do not see much improvement there because I am not using it end to end.
What is most valuable?
I think the user interface is really great in UiPath Platform.The feature I do not like right now is in the Orchestrator. The previous 2022 version of the Orchestrator is great compared to the current version. Until you refresh it, you cannot see what the jobs are running. Previously, it had auto-refreshing capabilities or something similar, so you could easily see what was happening. Now you have to click on the refresh button to see exactly what is happening with the job while it is running.
What needs improvement?
I think UiPath Academy is a little confusing. Back in 2019 or 2022, it was good. You could clearly understand which exact course you wanted to pick and what you wanted to go through. Currently, there are bundles of courses. When I recently referred UiPath Academy to my neighbor who was interested in learning automation, I was literally confused about which Academy course I needed to refer. Previously, there was the developer certification, the standard certification, and the REFramework certification, which is advanced. The foundation and standard certification have now been divided into six or seven parts. It is very difficult to go through all those six and seven modules and send them to someone. Previously, all of these modules, which were six, seven, or maybe eight modules, were in just one course called the foundation UiPath course. It was much better when you could directly refer this course to someone instead of sending all those links or URLs.The only other thing is the budget constraints they might be having, such as going with lesser-cost tools instead of higher-cost tools.
For how long have I used the solution?
I have been using UiPath Platform for seven years in my career overall.
What do I think about the stability of the solution?
Regarding the software, there is nothing regarding stability that I am concerned about. I do not think stability is the issue. It all depends on the bot and how the developer is creating it and how efficiently they are making use of the recent activities or recent advancements in UiPath Platform. Considering UiPath Platform, I do not see any stability issues.
How are customer service and support?
I would rate the support at eight.They are good and best at their work. I have not directly contacted them for my personal proof of concept, but I have contacted them because of work. We are a premium client for UiPath Platform, so we have meetings every alternate week with them. We can post our doubts or any other questions we have, and they are very good with their replies.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I tried to use Power Automate , but initially I started my career with Blue Prism . I started learning it for three months or maybe two months. Somehow I did not the UI and user interface. Then I moved to UiPath Platform and I loved it. That is the reason I am staying in this technology for seven years. Recently, about six months ago, I started learning Power Automate as well. Power Automate is great, but as I am into UiPath Platform, I could not connect to it more. The Power Automate interface is great compared to Blue Prism . However, the thing with Power Automate is they have many connectors, and I think most of the connectors are paid. I think UiPath Platform is far better than Power Automate. People nowadays are moving to Power Automate because of the charges they are putting on the robots because it comes with the Microsoft bundle package.
How was the initial setup?
I do not see any difference with the deployment of UiPath Platform. It was easy initially and even now. I think they have not changed much in the deployment.
What about the implementation team?
One person can deploy it easily.
Which other solutions did I evaluate?
This is a tricky question because UiPath Platform is a little more costly than other tools. Comparatively, big companies can be using it, but small companies are limited to their budgets, and I think they might prefer Power Automate over UiPath Platform.
What other advice do I have?
The deployment and maintenance are handled by UiPath Platform. Currently, our Orchestrator and everything is handled by UiPath Platform. We are in the cloud right now using UiPath cloud. They are taking care of it. Previously we used to have this on our own company's servers, so we just had to make sure it runs twenty-four seven. The deployment administration is something I am not sure about regarding the deployment server and administration. As a developer in the current organization, we take requirements from the client, develop it ourselves, test it ourselves, and deploy our automation. We do not have a particular team for development, testing, or deployment. We handle our own use case end to end. I do not see any issues there. I think it is pretty feasible and easy to handle the deployment in UiPath Platform. My overall rating for this review is eight.