Sold by: ERPA
ERPA delivers Workday Application Managed Services on AWS with flexible support tiers, integration warranties, and a Try and Buy program to reduce risk and maximize your Workday investment.
Overview
Accelerate the integration and adoption of Workday on AWS, unleash advanced capabilities like GenAI, and ease the burden on your internal teams with ERPA's Application Management Services (AMS). As your trusted partner for Workday on AWS, ERPA delivers smooth implementations, continuous support, readiness for Workday's bi-annual updates, and seamless integrations, enhancements, and optimizations - all aligned with your organization's transformation and growth strategies.
What You Get with ERPA
ERPA provides three core service areas designed to maximize the value of your Workday investment on AWS:
- Workday on AWS Application Managed Services (AMS): Ongoing operational support, optimization, and enhancement of your Workday environment running on AWS infrastructure
- Workday Extend Application Development: Custom application development leveraging the Workday platform and AWS-native services to extend your Workday capabilities
- Workday Implementations for Higher Education: Purpose-built deployment services for colleges and universities adopting Workday on AWS
Tiered AMS Support - Tailored to Your Needs
ERPA does not believe in a one-size-fits-all approach. Three tiers of AMS support are designed to meet the unique needs of your organization:
- Essential: Dedicated resources and standard services including the ERPA Upgrade Dashboard to keep your environment current and optimized
- Elevated: Goes beyond basic support to establish a consultative partnership with regular status calls, mapping Workday features and functionality to your specific business requirements
- Evolve: The most comprehensive tier, ensuring your everyday challenges are addressed while keeping your work environment dynamic, optimized, and continuously aligned with evolving business needs
All tiers include the Upgrade Dashboard as a standard offering, ensuring you are prepared for Workday's major updates released every six months.
Why Organizations Choose ERPA
- Integrity: ERPA does the right thing the first time. Integration warranties and a "Try and Buy" program let you evaluate the partnership and ensure complete satisfaction before making a bigger commitment.
- Experience: Certified consultants average 5+ years of Workday experience, bringing deep platform knowledge and a hyper-focus on your organization's vision and direction.
- Agility: An industry-agnostic approach built on Workday experience and expertise across all industries ensures best practices are applied regardless of your sector.
- Speed: ERPA's main objective is to learn your Workday on AWS environment inside and out, delivering effective solutions and value-add AWS capabilities as quickly as possible.
Combined Workday and AWS Expertise
ERPA brings exceptional Workday expertise paired with deep AWS technical proficiency. ERPA's engineers, architects, and developers have achieved Amazon's highest level of certification, including Professional Solutions Architect and Professional DevOps. When you engage ERPA, you work with teams that have been vetted as qualified members of the Amazon Cloud experience - ensuring your Workday environment leverages the full power of AWS infrastructure and services.
Getting Started
ERPA's "Try and Buy" program is designed to reduce risk and build confidence. You can evaluate the quality of ERPA's services and the strength of the partnership before committing to a longer engagement. To determine which AMS tier is the right fit for your organization, reach out to start a conversation about your Workday on AWS environment, current challenges, and strategic goals.
Highlights
- ERPA offers tiered AMS models - including Elevated and Evolve packages - so you can choose the level of support that matches your organization's needs. Services span support desk enhancements, release management, event preparation, tenant diagnostics, and continuous optimization. Rather than a one-size-fits-all approach, each tier maps Workday features and functionalities directly to your business requirements, ensuring you only pay for what you need.
- As both a Workday Extend partner and an AWS Advanced Consulting Partner, ERPA bridges Workday and AWS to unlock capabilities that Workday-only providers cannot. Your team can build native Extend apps using AWS services like Amazon Comprehend, Amazon Rekognition, Amazon Textract, and Amazon Translate - extending Workday's functionality with AI-powered document processing, image recognition, and natural language understanding directly within your environment.
- ERPA reduces commitment risk with integration warranties and a Try and Buy program that lets you evaluate AMS services before making a long-term decision. Certified consultants averaging 5+ years of Workday experience learn your Workday on AWS environment thoroughly, providing named resources, dedicated engagement managers, and monthly status reporting to maintain accountability throughout the engagement.
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ERPA AMS Support for Workday on AWS
ERPA provides Application Managed Services for Workday on AWS through flexible support models designed to maintain stability and drive continuous improvement across your Workday environment.
Support Components
ERPA's AMS includes the following support elements:
- Named Resources - Dedicated Workday consultants assigned to your account
- Dedicated Resources - Full-time resources embedded within your engagement
- Engagement Manager - A single point of contact overseeing your AMS relationship
- Office Hours - Scheduled access to ERPA consultants for guidance and questions
- Support Hours - Allocated hours for issue resolution and service requests
- Workday Update Support - Assistance with Workday's semi-annual releases
- Tenant Diagnostic - Assessment of your Workday tenant health and configuration
- Reporting Assessment - Review and optimization of your Workday reporting
- Monthly Status Reporting - Regular updates on engagement progress and metrics
- ERPA Dashboard Package - Visibility into your support activity and environment
AMS Tiers
ERPA offers tiered AMS packages, including Elevated and Evolve options, allowing you to select the level of support that aligns with your organization's needs.
Getting Started
ERPA offers a Try and Buy program so you can evaluate AMS services before committing to a long-term engagement.
Contact
For more information, visit ERPA Managed Services or contact ERPA at info@erpa.com or through erpa.com/contact .