Professional Services Details

QualityKiosk has gained BFSI domain experience over the past 22 years on end to end BFSI ecosystem including applications, customer journeys and lines of business. We are the first movers in bringing APM into the Indian market, helping the first enterprises in India to adopt observability since 2012.

With time, software applications have evolved into dynamic, robust, more complex, and distributed in nature. We help you monitor the performance and efficiency of your Application eco system in real-time with our Full Stack Observability solution on Dynatrace extending to Application, Network, Infra, Security and operations to ensure business continuity for your enterprise. We help enterprises in both nascent and advanced stages of their observability journey:

Basic Implementation:

• Agent Installation
• Management Zone Creation
• Host Naming and Tagging
• Problems and Email Alert Configuration
• Dashboard Creation (out of box)
• Key Request Marking

Advanced Implementation:

• Request Attribite Creation
• Custom Service Creation
• Dashboard (Advanced Dashboards – User Journey, Conversion Goals , funnel etc]
• Custom Alerts (As per Application teams requirements)
• Dynatrace integration (ServiceNow, BMC, Cloud etc.) – DDU license will be utilized
• RUM Enabling (Web and Mobile) -- this can be sometimes part of basic if license is available and not too much detailed config required
• Synthetic Monitoring Configuration
• Service Desk Setup

Built upon a maturity framework covering reactive, proactive, predictive and preventive aspects, our solution ensures a 360-degree view of your user experience. The out-of-box configuration allows for immediate capturing and display of user journey and application dependencies. With custom-fit, basic configuration, you can easily modify, configure and fine-tune the captured data, enhance DevSecOps visibility to improve end-user experience.

Associated Product Details

Dynatrace provides Fully automated, AI-powered observability across AWS hybrid-cloud environments. It has pioneered and expanded the collection of observability data in highly dynamic cloud environments. In addition to metrics, logs and traces, Dynatrace also collects user experience data for full, end-to-end visibility helping you deliver answers, not just more data! Key Highlights:

• Simple Installation, Less Noise, Hands free monitoring
• Real time observability into hybrid environments
• Evergrowing AWS support (Dynatrace OneAgent supports byte-code instrumentation for Amazon EC2, Amazon Elastic Container Service, AWS Lambda, AWS Fargate, Amazon Elastic Kubernetes Service.) and more
• Tight integration with AWS - automatic and intelligent observability
• Accelerate migration and modernization of applications
• Microservices and container - real time observability into dynamic environments
• Empower DevOps collaboration and release better software faster
• Digital experience and business analytics for best business outcomes https://www.dynatrace.com/technologies/aws-monitoring/