Overview
The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to accelerate the results that matter.
Wherever and however our customers put Elastic to work, they can access and search across all their data. The Elastic Search AI Platform enables them to solve smarter and innovate faster while reducing costs - all at scale and in real time.
With Elastic Search, people find what they need faster. From keyword to vector search, you can leverage our vector database to decrease response times, enhance efficiency, and drive customer success.
With Elastic Security, AI-driven attack discovery and remediation recommendations rapidly automate detection and response to complex cyber threats, minimizing risk and protecting the reputation of your organization.
With Elastic Observability, your teams can keep mission-critical applications running smoothly by using AI to find and predictively resolve problems across all your environments before they impact your business.
Ready to see for yourself? Sign into your AWS account, click on the "View Purchase Options" button at the top of this page, and start using a single deployment of Elastic Cloud for the first 7 days, free!
Highlights
- Search - people find what they need faster. Search AI powered insights elevate customer experiences through personalized interactions and relevant results.
- Security - Get better threat protection by making high volumes of security data readily accessible. Use AI to enhance anomaly detection and resolve faster with predictive analysis and proactive detection - on a unified solution with SIEM and EDR.
- Observability - Action your data with open, extensible, full-stack observability built on AI. Leverage unified visibility for actionable insights. Scale fast. Increase productivity. Get production-ready instantly.
Details
Features and programs
Security credentials achieved
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Buyer guide
AWS PrivateLink
Quick Launch
Pricing
Free trial
Dimension | Cost/unit |
---|---|
Elastic Consumption Unit | $0.001 |
Vendor refund policy
See EULA above.
Custom pricing options
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Visit Elastic Support (https://www.elastic.co/support ) for more information. If you are a customer, go to the Elastic Support Hub (http://support.elastic.co ) to raise a case.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Arbitrary Pricing
I have used Elastic a lot in the past and I really like it. This product was exactly what I was expecting and it worked well. What I didn't like was the $520 bill I got.
I was in disbelief. I messaged them that there must have been an error and I was told it was not. I contacted both Amazon and Elastic. Amazon says that if Elastic gives me a refund, it will be removed from my bill. Elastic says that they cannot remove the charge because it was "self inflicted."
I do not know what I did to incur this large of a bill. You can really spend a lot of money on this extension in only a few clicks and without being aware that you are doing so.
I started a free trial, then I used the service for a few days, making <25 requests to Elastic in entirety. Overall, I think that the content of the billing pages and the UX of the Elastic Suite is aimed to mislead its users which I find to be unfortunate.
For instance, their billing page (https://www.elastic.co/pricing ) says that Enterprise Search can be as low as $175 per month. I do not see how that could possibly be the case because I only had a test index with 4-5 documents in it and made <25 requests to the index in total and racked up a $520 bill.
I am almost certain there is a legal case to be had here if I cared enough and had the time to pursue one.
Template Doesn't work
The Template provided by them isn't working at all. The "S3 error: Access Denied" is denying CopyZipsTemplate from creation. I have been trying to deal with it for hours but there is no solution for this issue.
Mistake CF Template
As writing in other review, this product do not work properly.
First: you are forced to create an account (thanks, now I've 3 Elastic Cloud account, and you can't delete it)
Second: CloudFormation Launch Template do not work properly (multiple reason)
I spent 1 hour to try debugging yaml Launch Template (first time for me) and I waste my time.
As a result, I will buy a EC2 instance and run myself ES on docker...
Waste of time & money - don't try this. Read other comments & find another way to run ES
PS: 1 star because I couldn't put 0 star
A difficult company to work with
The CloudFormation template seems to have a slight bug in it when you try to use it outside of us-east-1. That or there is an alternative bucket name beside the default I should be using. It was easy to work around in main stack, but the stack references templates for sub-stacks in an S3 bucket. I'm sure I could have grabbed the contents of the bucket, made my own bucket, made my own templates, and made it all work, but it bugged me to bill a client for time spent doing all of this to make a SaaS solution, which should save us time, work.
I've explained the issue to Elastic seven times in the last week. I even included snips of their problematic template, highlighted the offending lines, and suggested how they might fix the issue. But they won't help themselves or me. Instead, they seem terrified that I'm going to get free support out of them, and the free support has taken days to demonstrate that they don't know what I am saying. I still could have worked around this, but I fear it foreshadows what future interaction might be like if I did get cornered by an issue.
Two stars vs. one, because I've used the product under Docker Compose. Elastic Stack has issues, but it is generally an exciting and powerful product. I don't want to be stuck working with a company that acts this way and I believe that it is primarily the managed service they are offering that I am reviewing.
Billing and "Trial" version
I wanted to check this product - choosing the trial version was a huge mistake. As now Elastic trying to take my money, despite the fact that I never used the product. At all. And no communication from the support or any billing support at all.
Why am I getting charged for the service I have never been able to use?