Every customer deserves the right decision made in their moment, not on a schedule that happens to be convenient for the marketing calendar. Decisioning Studio Pro is built for that moment. You design a decisioning agent, set what "best" means for your business, and it chooses the right action or offer for each customer in real time, learning from every outcome to improve the next one. For a team that wants every campaign to get smarter so you can treat every customer like the individual they are.
Highlights
Use all your data - Harness every piece of your rich first-party, including custom and industry-specific signals. Our Forward Deployed Engineers make your data AI-ready with custom engineering and hands-on support.
Personalize everything - Make 1:1 decisions across multiple dimensions simultaneously: channel, message, creative, offer, incentive, time, day, frequency, and more. AI decisioning agents autonomously experiment and adapt to changes in marketers and customer behavior.
Optimize any business metric - Drive dollars, not clicks. AI decisioning agents optimize your most critical business KPIs, e.g. CLV, incremental revenue, profit, renewals, referrals, or winback. Track uplift against business-as-usual or a randomized control to prove measurable ROI.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
This listing has one pricing dimension, billed in Units under a contract. You buy a quantity of Units that covers your use of AI decisioning agents. These agents work across your first-party data to optimize a chosen business goal for each customer. Because there is a single dimension, pricing scales with the number of Units you commit to, rather than across separate tiers or sizes. You select the Unit quantity that fits your expected decisioning volume.
Top-of-mind questions for buyers
What does one Unit map to when I set up decisioning agents?
A Unit measures your committed decisioning volume. Decisioning agents run continuous experiments across dimensions like offer, channel, timing, and frequency for each customer. You buy a Unit quantity that covers this activity. The marketplace listing does not break down exact per-decision counting, so confirm the mapping with the vendor.
What happens to cost if my decisioning volume grows over time?
You commit to a set Unit quantity under contract. If your expected decisioning volume rises, you would need to adjust the committed Units rather than have charges scale automatically. The single-dimension structure means cost tracks the quantity you commit to, not a per-tier jump. Confirm expansion terms with the vendor.
Do I need a separate customer engagement platform to use the decisioning agents?
The decisioning layer plugs in between your data systems and a customer engagement platform to carry out its actions. It works with several supported platforms. Any engagement platform is a separate requirement, not part of the Units you buy here. Check platform compatibility with the vendor before purchase.
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BrazeAI Decisioning Studio license comes with AI Services team to help you build agents that apply AI for 1:1 decision-making to improve your key business metrics.
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Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty. The company has been recognized as a 2024 U.S. News & World Report Best Companies to Work For, 2024 Best Small & Medium Workplaces in Europe by Great Place to Work, 2024 Fortune Best Workplaces for Women by Great Place to Work and was named a Leader by Gartner in the 2024 Magic Quadrant for Multichannel Marketing Hubs and a Strong Performer in The Forrester Wave: Email Marketing Service Providers, Q3 2024. Braze is headquartered in New York with 15 offices.
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty. The company has been recognized as a 2024 U.S. News & World Report Best Companies to Work For, 2024 Best Small & Medium Workplaces in Europe by Great Place to Work, 2024 Fortune Best Workplaces for Women by Great Place to Work and was named a Leader by Gartner in the 2024 Magic Quadrant for Multichannel Marketing Hubs and a Strong Performer in The Forrester Wave: Email Marketing Service Providers, Q3 2024. Braze is headquartered in New York with 15 offices.
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