Sold by: WalkMe
Deployed on AWS
WalkMe Digital Adoption Platform (DAP) (NASDAQ: WKME) sits on top of your tech stack, providing visibility into software usage at every level. Pinpoint and resolve digital friction across applications and workflows. Create engaging, people-centric experiences using personalized guidance and automation, boosting adoption, improving efficiency, reducing risk, and enhancing productivity. Manage constant change, onboard faster, and maximize the value of your software investments with WalkMe.
Overview
Pinpoint and resolve digital friction, manage future change, and achieve the software ROI you expect.
WalkMe Digital Adoption Platform (DAP) (NASDAQ: WKME) sits on top of your tech stack, giving you visibility into software usage at every level. With WalkMe, create people-first, frictionless experiences across apps and workflows, improving software adoption, saving money, reducing risk, boosting productivity, and enhancing employee engagement.
Manage constant change better. Adapt to new processes, software, and shifting business priorities with ease. Onboard people faster. And prove the value of your software investments while maximizing ROI.
Features: Data Application usage analytics: Monitor software usage and adoption at the application, department, and user level. Workflows analytics: See how apps are used, in what context and where users are experiencing friction. Guidance analytics: Understand how users engage with WalkMes interactive on-screen guidance. License optimization: Compare software investments to actual usage to optimize your software spend. Form analytics: Uncover actionable insights into where users get stuck, waste time, or abandon processes. Report customization: Track and measure user engagement and digital adoption projects.
Action Content creation: Design personalized workflows using a self-service editor. Process automation: Easily automate repetitive, tedious, and complex processes within and across applications. Manage and scale workflows: Resolve building issues in real time. Automate testing and maintenance processes for fast, reliable deployment. Seamlessly integrate the look and feel of your brand across all WalkMe elements.
Experience In-app guidance: Provide contextual guidance and support on key workflows with tooltips, visual cues, onboarding task lists, and on-demand resources. Notifications and surveys: Deliver key information, gather feedback, and activate your users with pop-up notifications and surveys. Conversational interface: Leverage a natural language chat interface to find information, automate processes, and complete tasks faster. Employee hub: Drive employee efficiency and engagement with a unified gateway to work on desktop and mobile.
About WalkMe WalkMe is cloud-based digital adoption platform (DAP) enables organizations to measure, drive, and act to ultimately accelerate their digital transformations and better realize the value of their software investments. Our platform leverages proprietary technology to provide visibility to an organization Chief Information Officer and business leaders, while improving user experience, productivity and efficiency for employees and customers. Alongside walkthroughs and third-party integration capabilities, our platform can be customized to fit an organization needs.
Highlights
- Deliver frictionless, people-first software experiences with the worlds leading Digital Adoption Platform. Get full visibility into the software running in your organization and whether its being used as intended, all in the context of the jobs your people are trying to get done.
- Instantly deliver personalized, automated experiences at the point of friction. Manage change effectively as you implement new processes, software, and business priorities.
- Show software ROI with clear and measurable adoption and efficiency KPIs by application, workflow, or business process. WalkMe DAP is purpose-built with security in mind, using a robust approach to protect data privacy and adhere to compliance regulations. This enables global customers to accelerate digital adoption with peace of mind.
Details
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Cost/12 months |
|---|---|
WalkMe for Employees | $150,000.00 |
Vendor refund policy
Non-refundable
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
community@walkme.com , 1-855-4-WALKME (925563)
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
TAM Training WalkMe DAP (Digital Adoption Platform)
By TAM Training
WalkMe is cloud-based digital adoption platform (DAP) that enables organizations to measure, drive, and act to ultimately accelerate their digital transformations and better realize the value of their software investments. The platform leverages proprietary technology to provide visibility to an organization Chief Information Officer and business leaders, while improving user experience, productivity and efficiency for employees and customers. Alongside walkthroughs and third-party integration capabilities, our platform can be customized to fit an organization needs.
WalkMe Digital Adoption Implementation Services by Thorben Consulting
By Thorben Consulting LLC
Thorben provides implementation services of the WalkMe platform which is a cloud-based digital adoption platform helping organizations maximize their software investments. WalkMe overlays on any application making it easier for employees and customers to complete tasks and use technology efficiently.
Customer reviews
Gayatri Y.
It was great help
Reviewed on Jun 11, 2025
Review provided by G2
What do you like best about the product?
About the auto click and shoutout features
What do you dislike about the product?
Please make easier on launcher editor platform
What problems is the product solving and how is that benefiting you?
WalkMe is helping us automate things which helps reduce the number of clicks. We are using alert message on closing the form using invisible launcher.
Leave a comment0 comments
Gareth S.
WalkMe is the king of user experience
Reviewed on Jun 05, 2025
Review provided by G2
What do you like best about the product?
The ability to simplify user processes, to ensure data is entered correctly and for all changes to have a short turn around.
What do you dislike about the product?
They have some side products that are half baked, felt like they started trying but never finished.
What problems is the product solving and how is that benefiting you?
The two main problems WalkMe solves for us is scalable support, and data correctness.
Like many organisations as we scale up we face ballooning support costs, WalkMe enables self help for users which removes the "how to" questions entirely. The second main cause of support costs for us is data correctness and validation. WalkMe enables us to provide a custom data rule sets that we can rapidly change to business requirements. Which ensures the complex data entry we require is done correctly.
Like many organisations as we scale up we face ballooning support costs, WalkMe enables self help for users which removes the "how to" questions entirely. The second main cause of support costs for us is data correctness and validation. WalkMe enables us to provide a custom data rule sets that we can rapidly change to business requirements. Which ensures the complex data entry we require is done correctly.
Ursula S.
Quick support response
Reviewed on May 30, 2025
Review provided by G2
What do you like best about the product?
I had an issue in the Partner Portal, and when I used the WalkMe chat, I received a response from a support consultant very quickly. The fast support made a big difference and helped me solve the issue without delays.
What do you dislike about the product?
I would like the training path to be easier to find and more intuitive to navigate.
What problems is the product solving and how is that benefiting you?
I'm studying to certificate in WalkMe
Ethan W.
Assistant for User Adoption—With Room to Grow
Reviewed on May 28, 2025
Review provided by G2
What do you like best about the product?
Streamlined onboarding: WalkMe makes complex tools like Salesforce or Highspot more approachable by guiding users with real-time, contextual tips.
Flexible customization: You can build step-by-step walkthroughs tailored to different user personas, improving training effectiveness.
Insightful analytics: Usage tracking and engagement data help validate whether digital adoption initiatives are working.
Boosts productivity: Saves time by reducing support tickets and user confusion, especially when launching new processes or platforms.
Flexible customization: You can build step-by-step walkthroughs tailored to different user personas, improving training effectiveness.
Insightful analytics: Usage tracking and engagement data help validate whether digital adoption initiatives are working.
Boosts productivity: Saves time by reducing support tickets and user confusion, especially when launching new processes or platforms.
What do you dislike about the product?
Editor UI feels clunky: Building walkthroughs can feel unintuitive at times, with a learning curve for less technical team members.
Performance lags: Occasionally slows down the host application, especially in large, content-heavy deployments.
Limited design flexibility: Visual styling options are somewhat restrictive without developer input, which can affect user experience polish.
Performance lags: Occasionally slows down the host application, especially in large, content-heavy deployments.
Limited design flexibility: Visual styling options are somewhat restrictive without developer input, which can affect user experience polish.
What problems is the product solving and how is that benefiting you?
WalkMe helps eliminate confusion when rolling out new sales tools or processes by guiding users step-by-step in real time. This reduces reliance on one-off trainings or support tickets, and ensures consistency in how users complete tasks. It’s especially helpful when onboarding new reps or reinforcing changes in tools like Salesforce, Highspot, or internal portals. As a result, we're seeing faster adoption, fewer errors, and improved confidence across the team.
Information Technology and Services
It seems like a fabulous tool to explore.
Reviewed on May 25, 2025
Review provided by G2
What do you like best about the product?
Help the end user and be able to adapt it to other platforms
What do you dislike about the product?
I still haven't found an element to be able to respond
What problems is the product solving and how is that benefiting you?
I have many users contacting me because my platform, which I want to connect, is not entirely intuitive. I want to reduce and mitigate the above with the use of Walk Me.