Listing Thumbnail

    SAS Customer Intelligence 360

     Info
    Sold by: SAS 
    SAS Customer Intelligence 360 is an enterprise multi-channel marketing hub that transforms insights into action, delivering seamless, personalized customer experiences. Our technology allows marketers to replace or complement outdated MarTech and create tailored interactions that meet real-time customer needs. By dynamically consolidating online and offline interactions, the platform builds detailed customer profiles and connects known and unknown digital activities for a comprehensive 360-degree view of customer behavior. SAS Customer Intelligence 360 seamlessly integrates with data wherever it resides - cloud, on-premises, or other MarTech tools - eliminating costly and often risky migrations. It can capture detailed demographic and behavioral data to deliver personalized, targeted communications across all channels. Advanced decision-making methods, from business rules to AI models, ensure every interaction is relevant and impactful.
    Listing Thumbnail

    SAS Customer Intelligence 360

     Info
    Sold by: SAS 

    Overview

    SAS Customer Intelligence 360 enables marketers to create seamless, personalized customer experiences by leveraging advanced capabilities across audience targeting, omnichannel engagement, real-time decisioning, and data activation. Our hybrid architecture provides unparalleled flexibility, allowing marketers to access and utilize data from cloud databases like Snowflake or existing on-premises sources without requiring large-scale migrations. Embedded AI and machine learning continuously refine customer insights, enabling the creation of precise, high-value audiences.

    With SAS Customer Intelligence 360 you can design and manage omnichannel customer journeys with ease, unifying online and offline data to deliver personalized, contextual engagement across touchpoints. SAS makes it simple to deploy tailored messages through web, mobile, email, social, and third-party channels. The platform's intuitive interface, powerful decisioning engine, and real-time analytics ensure marketers can evaluate customer intent and deliver the next best actions instantly. With a range of out-of-the-box connectors, SAS integrates seamlessly into your existing MarTech ecosystem, simplifying operations while driving meaningful customer engagement.

    Highlights

    • Best-in-Class Customer Integrated Platform: Our technology is built from the ground up, not cobbled together through mergers and acquisitions. The result is a streamlined design and process - from customer segmentation and audience creation to journey design to channel activation. Embedded AI and machine learning refine your audience insights and engagement strategies over time.
    • Analytics That Make Sense for MarTech: Analytics decisions can be made from within customer journeys. This allows brands to craft exceptional customer experiences and moments that really matter for consumers without going out to a siloed analytical solution. And whether you're a drag-and-drop business user or a sophisticated data science power user, we offer both do-it-for-me (DIFM) and do-it-for-you (DIFY) capabilities, giving you the flexibility to work the way that best suits you.
    • Hybrid Data Architecture: Unlike other marketing data clouds, SAS lets marketers keep data where they want it, pulling only the data they want to activate against into SAS Customer Intelligence 360 - and only when they want to activate it. This industry-leading approach reduces duplication and synchronization costs, controls privacy, increases data quality and speeds time to value. You can also detect events as they happen and incorporate them into relevant, analytics-ready customer profiles.

    Details

    Sold by

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    SAS Customer Intelligence 360

     Info
    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.

    1-month contract (1)

     Info
    Dimension
    Description
    Cost/month
    Overage cost
    CI360 POC
    120 Days Access
    $0.00

    Vendor refund policy

    No Refund

    How can we make this page better?

    We'd like to hear your feedback and ideas on how to improve this page.
    We'd like to hear your feedback and ideas on how to improve this page.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    support.sas.com or 800-727-0025 SAS Technical Support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Similar products

    Customer reviews

    Ratings and reviews

     Info
    0 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    0%
    0%
    0%
    0%
    0%
    0 AWS reviews
    |
    112 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    SANJAY M I.

    Best open analytics and data management tool ever

    Reviewed on Nov 17, 2024
    Review provided by G2
    What do you like best about the product?
    The customer view is best ibn this they provide 360 degree view of customersi, it helps to analyze the customer data.It is easy to use because it style is good , and it can be easily implemented . customer support is also good for this, i use it frequently
    What do you dislike about the product?
    The SAS customer intelligence 360 is little bit expensive
    What problems is the product solving and how is that benefiting you?
    I use to for managing my customer in my product
    Iffat K.

    Review for SAS Customer Intelligence 360

    Reviewed on Oct 18, 2024
    Review provided by G2
    What do you like best about the product?
    Helps us understand what customers really want. Explore actions, lets you create models, design flows, create new decisions, new rules and assignments.
    What do you dislike about the product?
    Bit complex to set up
    Free trial isnt long enough to understand the vast benefits of the sas platform
    Interface isnt very intuitive sometimes takes longer to upload
    Mobile functionality is limited and ve try slow
    What problems is the product solving and how is that benefiting you?
    Helping to understand customer behaviour
    Analyzing data, emails, helping to see how customers deal with our brand.
    Shweta G.

    SAS Customer Intelligence 360

    Reviewed on Sep 12, 2024
    Review provided by G2
    What do you like best about the product?
    You can maintain customer data here and track it easly, and you can have real time decision
    What do you dislike about the product?
    I have here customization challenge, and second is costing. beacuse I use it frequentaly
    What problems is the product solving and how is that benefiting you?
    I am daily user of SAS customer Intelligence 360, in that I can track any ID there and analyst the data. so that will benefit for solving business problem
    Ajit N.

    powerful tool designed for marketers

    Reviewed on Aug 29, 2024
    Review provided by G2
    What do you like best about the product?
    It is the best marketing tool I have used so far. It has amazing features like advanced analytics, customer journey mapping, and real-time insights that make our marketing campaigns very effective. The user-friendly interface is the cherry on top, making it easy for even non-technical people like me to use it efficiently.
    What do you dislike about the product?
    The steep learning curve, it can be quite overwhelming for new users like me. Also, the high pricing makes it tough for smaller businesses to afford.
    What problems is the product solving and how is that benefiting you?
    It's solving major problems for us by providing a complete view of customer behavior and enabling personalized experiences across multiple channels. This helps us understand our customers better and engage them in real-time, leading to improved customer satisfaction and loyalty. The powerful analytics and machine learning features allow us to make smarter decisions quickly, ultimately boosting our marketing effectiveness and ROI.
    Marketing and Advertising

    A solution that has it all

    Reviewed on Aug 19, 2024
    Review provided by G2
    What do you like best about the product?
    It collects all kinds of data regardless of the channel and helps me make decisions in real time. It integrates well with Facebook and Google ad platforms, as well as with data sources such as Salesforce or snowflake. Customer service is top notch, they are always attentive to your needs and resolve your queries quickly.
    What do you dislike about the product?
    While the SAS Customer Intelligence 360 ​​platform is easy to use, unfortunately your decisions won't improve overnight. You'll make mistakes, but you'll be less lost having this solution than not having it. It's just a matter of testing and you'll find what your audiences like best.
    What problems is the product solving and how is that benefiting you?
    Collecting data from different channels and unifying it in one place, analyzing it and grouping it by audiences, would take days or weeks if done manually. SAS allows me to speed up the process with the use of new technologies and gives me a deeper perspective of the consumer, which allows me to develop more and better strategies to sell.
    View all reviews