Sold by: PolarSeven
Introducing P7 Managed Services - your comprehensive solution for seamless IT operations. From Service Desk support to incident response and AWS environment monitoring, we've got you covered. Our ProactivePlan ensures your systems are optimised for security, operations, and cost-efficiency, keeping your AWS bills in check. Optional services like Service Requests, Monitoring, and Patching take your IT management to the next level.
Sold by: PolarSeven
Overview
Our Managed Services offer a suite of integrated ITIL-based solutions tailored to support your applications and AWS development needs. With a focus on efficiency and optimization, we provide a range of Core Services alongside our value-added Proactive Plan.
Core Services
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Service Desk Support: Receive and triage incidents, service requests, and problems based on their business impact.
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Monthly Report: Provides insights into environment health, trends, and recommendations for improvement. Resulting minor service requests are queued for imminent resolution.
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Service Improvements: Proactive enhancements including security configuration changes identified through monthly reviews or customer requests.
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Monitoring: Generates alerts and notifications for defined metrics hitting thresholds. Alerts are addressed promptly to prevent incidents or included in the Monthly Report for resolution.
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Security Compliance Patching: Implements patching regimes aligned with your business's security compliance requirements.
Benefits
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Efficiency and Optimization: By leveraging ITIL-based frameworks and proactive planning, we ensure your AWS environment operates at peak efficiency.
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Reliable Support: Whether it's a minor service request or a major improvement, our team of certified AWS engineers is here to assist you.
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Enhanced Security and Compliance: From patching regimes tailored to your business's security compliance requirements to proactive monitoring for potential threats, we prioritize the security of your AWS environment.
For more details on our comprehensive Managed Services suite and how it can benefit your business, visit our website .
Highlights
- As well as end-to-end Managed Service, enjoy immediate access to friendly top AWS Certified Architects, Cloud Engineers, and DevOps talent. Our team of experts take the pain out of you becoming an expert by collaborating and sharing knowledge with you.
- AWS Certified Consultants can provide independent review and architectural advice to ensure your environment remains well architected.
- As a SOC2 certified practitioner, PolarSeven is uniquely positioned to help you develop and maintain your security posture, whether that's SOC2, ISO 27000, CIS or AWS Well Architected.
Details
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
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Support
Vendor support
At PolarSeven, we pride ourselves on offering exceptional support to our customers. When you choose our cloud financial management solution, you can expect comprehensive assistance every step of the way.
Contact Us:
Email Support:
For any queries or support needs, reach out to us at hello@polarseven.com . Our dedicated team is ready to assist you with any questions or issues you may encounter.
Phone Support:
Prefer to speak to someone directly? Call us at 1300 659 575 for immediate assistance during business hours.
Online Resources:
Visit our website www.polarseven.com .
Office Address:
If you require in-person assistance or wish to discuss your cloud strategy, you are welcome to visit our office at:
Level 2, 13-15 Wentworth Avenue, Sydney NSW 2000
Support Availability:
Our support team is available Monday through Friday, from 9:00 AM to 5:00 PM AEST. We aim to provide prompt and effective support to ensure your cloud management is as efficient and trouble-free as possible.
Software associated with this service
New Relic: the Observability Platform
By New Relic
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Fortinet FortiWeb Web Application Firewall WAF (PAYG)
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The FortiWeb web application firewall (WAF) defends web-based applications from known and zero-day threats. Its AI-based machine learning identifies threats with virtually no false positive detections.
Okta Identity Cloud
By Okta, Inc
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