Sold by: Omniful
Omniful Order Management System (OMS) streamlines order processing with realtime tracking seamless sales channel integration and automated hub routing workflows It enhances efficiency supports diverse order types and ensures exceptional customer satisfaction through robust automation and analytics
Overview
Omniful Order Management System (OMS) is a powerful, all-in-one platform designed to enhance the efficiency and accuracy of order processing for omnichannel retailers, direct-to-consumer (D2C) brands, and logistics providers. With a comprehensive range of features, Omniful OMS streamlines workflows, boosts operational efficiency, and improves customer satisfaction. The platform provides a centralized hub for managing live orders, tracking order lifecycles from new to shipped, and offering real-time updates with detailed order logs for complete transparency. Key capabilities such as partial fulfillment, exception handling, and bulk order creation automate and optimize the order management process, reducing delays and ensuring timely deliveries.
With advanced features like inventory reservation, geocoding integration, and hub-specific routing, Omniful OMS offers intelligent, data-driven solutions for inventory and order allocation. This ensures priority fulfillment and minimizes conflicts across multiple sales channels. Seamlessly integrating with various sales platforms, it ensures consistent data across channels while preventing discrepancies. Additionally, Omniful OMS simplifies complex tasks such as order cancellation, return processing, and manifest creation for streamlined reverse logistics and shipping. Real-time performance analytics help monitor fulfillment speed, accuracy, and customer satisfaction, enabling continuous optimization for better business outcomes.
By leveraging Omniful OMS, businesses can achieve faster, more efficient order fulfillment, reduce manual errors, and enhance customer experiences through improved transparency and control over every stage of the order lifecycle. Key benefits include increased operational efficiency, reduced delays, and enhanced customer loyalty, making Omniful OMS an essential tool for modern retailers and logistics providers.
Highlights
- Omniful OMS enhances logistics efficiency through its Hub Routing and Geolocation Integration. Orders are dynamically routed to the most suitable fulfillment hubs based on key factors such as available inventory, delivery zones, and location. This strategic allocation reduces transit times, lowers shipping costs, and balances workloads across hubs for optimized resource utilization.
- Omniful OMS offers seamless multi-channel integration, connecting sales channels, Warehouse Management Systems (WMS), and Enterprise Resource Planning (ERP) systems for real-time synchronization of inventory, orders, and catalogs. This centralized approach prevents overselling, enhances SKU management, and ensures a consistent flow of data across all platforms.
- Omniful comprehensive Returns Module simplifies the returns process from start to finish. It manages both customer and courier returns, automating steps such as refunds, quality checks, and reintegration of returned items into inventory. Integrated with sales channels, the Returns Module ensures real-time updates to order statuses and inventory levels, reducing errors and accelerating the returns process.
Details
Sold by
Delivery method
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.
Dimension | Description | Cost/month | Overage cost |
|---|---|---|---|
Essential Plan | The Essential Plan is designed to streamline your order management processes with robust features tailored to your business needs. It includes a credit for managing a set number of orders, with additional charges for exceeding the included order limit, ensuring scalability as your operations grow. With the Essential Plan, you can efficiently track, manage, and fulfill orders, helping you save time and enhance customer satisfaction. Perfect for growing businesses looking for a reliable and cost-effective OMS solution. Price varies by order volume & selected modules. Contact for details. | $399.00 | |
Professional Plan | The Professional Plan is tailored for businesses with higher order volumes, offering advanced features and greater capacity. It includes a credit for managing a set number of orders, with additional charges for exceeding the included order limit, providing flexibility as your business scales. This plan is ideal for businesses seeking a powerful OMS solution to efficiently handle large order volumes, streamline operations, and deliver exceptional customer experiences. Price varies by order volume & selected modules. Contact for details. | $999.00 | |
Enterprise Plan | The Enterprise Plan is designed for large-scale businesses that require advanced capabilities and high-volume order management. It includes a credit for managing a set number of orders, with additional charges for exceeding the included order limit, offering unparalleled scalability and flexibility. This plan is perfect for enterprises looking to optimize operations, handle extensive order volumes, and maintain superior customer satisfaction with a powerful and reliable OMS solution. Pricing varies based on order volume and selected modules. Contact us for more details. | $1,999.00 |
Vendor refund policy
Omniful Refund Policy: We do not offer refunds for any purchases. All sales are final. If you encounter any issues with your order, please contact our support team at support@omniful.ai for assistance.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Implementation Support:
Omniful OMS ensures a smooth onboarding experience by providing dedicated implementation support. Each client is paired with an account manager who oversees the setup process, ensuring the platform is tailored to your specific business needs. Local experts are also available in key regions, offering domain-specific insights to align the system with your technical and operational requirements.
Language Support: Omniful OMS offers bilingual support in Arabic and English, ensuring clear communication at every stage. Whether you're in the Middle East, North Africa, or beyond, our team is ready to assist with precision and understanding.
Timezone Coverage: Omniful provides round-the-clock support, ensuring timely assistance that aligns with your business hours. Whether during regular office hours or after-hours, you can rely on our team to minimize disruptions to your operations.
Comprehensive Training and Documentation: Omniful offers thorough training sessions to help your team fully utilize the platform. In addition, recorded sessions and detailed documentation are available for ongoing reference, making it easy for teams to revisit training materials as needed.
Post-Implementation Support: Post-implementation, your dedicated account manager remains available to address any challenges and ensure the system adapts to your evolving business needs. With ongoing support, businesses can confidently scale and adjust operations as needed.
Contact Information:
For assistance, contact us at support@omniful.ai . Visit our support site at https://www.omniful.ai/ for additional resources and information.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
Nextuple OMS Studio
By Nextuple Inc.
A modular, microservices-based solution platform for upgrading or augmenting legacy OMS platforms for modern Inventory & Promising, Order Orchestration, and Store Fulfillment capabilities.
Freshdesk Omni
By Freshworks Inc.
Deliver exceptional customer service with Freshworks Freshdesk Omni: an AI-first, omnichannel solution that combines conversational support and ticketing capabilities, ensuring unparalleled experiences.
Omnis Cyber Intelligence
By NETSCOUT SYSTEMS, INC.
Omnis® Cyber Intelligence is a platform for Advanced Network Threat Detection and Response that helps security teams easily detect, validate, investigate, and respond to threats. Reduce the impact of cyberthreats with a digital forensics system that also integrates with AWS Security Hub.
Omni Analytics
By Omni Analytics
Experience the best of business intelligence with the platform that combines the consistency of a shared data model with the freedom of SQL.
AlloyDB Omni AMI - Free Developer Edition
By Google Cloud
Postgres compatible database with superior performance, ease of use, and generative AI
Chirpley - flexible AI-driven conversational omni channel marketing
By ThingLogix, Inc.
Outbound message marketing omni-channel
Customer reviews
No customer reviews yet
Be the first to write a review for this product.