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    TechConnect | Managed Services - Warrior Program

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    The Warrior program is a cloud-based support program, leveraging the 6 critical area’s of the Well Architected Framework; Operational Excellence, Cost Optimisation, Performance Efficiency, Reliability, Security and Sustainability.
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    TechConnect | Managed Services - Warrior Program

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    Overview

    The Warrior program is a cloud-based support program, leveraging the 6 critical area’s of the Well Architected Framework. The service is to maintain control over your environment, ensuring best practice and base governance is maintained.

    Environment’s Operational Excellence, performance efficiency, reliability, and to help maintain security and prevent cost overrun.

    •  Using Cloud Native Tools & the Well-Architected Framework (WAF).
    •  The Warrior Program feeds information to the TechConnect Service Desk, where issues can be escalated as per the Service Level Agreement.
    •  Receive a monthly report and a detailed walk-through on any issues or area’s of concern.

    Operational Excellence Pillar = Ensuring your environment is running optimally

    • Monitoring systems for optimal performance
    • Ensuring policies are being adhered to
    • Identifying processes that can be Automated
    • Identifying events / alerts
    • Defining standards to manage daily operations

    Cost Optimization Pillar = Get the most value from your cloud investment

    • Alerts when cost thresholds have been exceeded cost
    • Proving information that will Assist you to scale whilst meeting business needs without overspending
    • Assist in the understanding of economically efficient workloads by balancing business goals with budget justifications

    Security Pillar = Maintaining a secure environment

    • Monitoring and reporting on the overall security posture of your eminent
    • Monitoring and alerting on any confidentiality and integrity of data breeches
    • Alerting when Access and IM policies have been broken
    • Alerting controls to detect security events
    • Ensuring that your assets are Safeguarded

    Performance Efficiency Pillar = Scale to meet demands dynamically

    • Monitoring and alerting across the IT and computing resources as design
    • Ensuring the continuous optimisation of workloads and budgets by monitoring their performance against business needs

    Reliability Warrior = Helping build more cloud reliability into your solutions and improving/building recoverability solutions

    • Workloads performing as per their intended functions
    • Monitor the recovery environment to ensure a quick recovery from failure is achieved

    Sustainability Warrior = Design sustainable solutions that supports business goals without the major environmental impact

    Highlights

    • Operational Excellence Pillar = Ensuring your environment is running optimally
    • Cost Optimization Pillar = Get the most value from your cloud investment
    • Security Pillar = Maintaining a secure environment

    Details

    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Resources

    Support

    Vendor support

    Please contact TechConnect for more information here: https://techconnect.com.au/services/managed-services/ 

    Warrior Program A fast-response support channel that is staffed with experienced and technical support engineers.

    Refund Policy No refunds