Sold by: New Relic
New Relic combines configuration monitoring and real-time health metrics with a dynamic, tag-driven approach to dashboards and alerting to easily visualize, analyze and troubleshoot your entire AWS infrastructure.
Overview
New Relic is the industry's most comprehensive cloud-based observability platform providing engineers with full visibility into the performance of their AWS cloud services alongside their entire stack. New Relic includes:
Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces Full-Stack Observability to quickly visualize and troubleshoot your entire software stack in one connected experience Applied Intelligence to automatically detect anomalies, correlate issues and reduce alert noise
New Relic offers developers deep integration across AWS' technology stack, making it easy for technology teams to send telemetry data from AWS services into New Relic to observe the health and performance across their full AWS environment, from Amazon EKS and AWS Lambda through AWS Kinesis, Amazon CloudWatch, and AWS Distro for OpenTelemetry.
Choose to purchase New Relic or gain access to the New Relic free tier from the AWS Public MarketPlace at https://aws.amazon.com/marketplace/pp/B08L5FQMTG .
For custom pricing, EULA, or a private contract, please contact AWSMarketplace@newrelic.com for a private offer.
Highlights
- Ingest, analyze, and alert on all your metrics, events, logs, and traces--all in one place.
- Quickly visualize and troubleshoot your entire software stack in one connected experience.
- Automatically detect anomalies, correlate issues, and reduce alert noise.
Details
Sold by
Delivery method
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
NR Platform | NR platform with auto-billing of overages | $100,000.00 |
Dimension | Cost/unit |
|---|---|
Additional overages as defined in contract and at newrelic.com/pricing | $0.01 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law. New Relic may suspend or terminate the Services, in addition to other rights and remedies, if fees are past due. The products selected by you in this ordering documentation are deemed accepted upon the provisioning of the applicable products by New Relic for your use.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
New Relic offers a variety of technical resources, including the New Relic Docs Site, New Relic University, New Relic Open Source Projects, and the New Relic Community. Learn more about these in our Finding Help Doc (https://docs.newrelic.com/docs/accounts-partnerships/education/getting-started-new-relic/finding-help ). https://support.newrelic.com/ ; AWSMPOrders@newrelic.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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AI generated sentiment from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Telemetry Data Management
Comprehensive platform for ingesting, analyzing, and alerting on metrics, events, logs, and traces across infrastructure
Multi-Service Monitoring
Deep integration with AWS technology stack for observing health and performance across services like Amazon EKS, AWS Lambda, AWS Kinesis, and Amazon CloudWatch
Anomaly Detection
Automated intelligent system for detecting performance anomalies, correlating issues, and reducing alert noise
Full-Stack Visualization
Unified dashboard experience for troubleshooting and visualizing entire software infrastructure in a connected environment
Observability Platform
Cloud-based solution providing comprehensive performance monitoring and analysis across distributed technology environments
Observability
"Full-stack monitoring with automatic discovery and continuous tracking of AWS applications and infrastructure from code-level insights to end-user tracing"
Cloud Infrastructure Monitoring
"Automatic discovery and optimization of EC2 instances across Availability Zones using CloudWatch API"
AI-Driven Analytics
"Real-time analysis of complex ecosystems and billions of events with AI-powered root cause analysis and correlation"
Runtime Application Security
"Instant detection and blocking of vulnerabilities and threats in runtime cloud applications"
Multi-Cloud Technology Support
"Native integration with Amazon EC2, Elastic Container Service, Elastic Kubernetes Service, Fargate, Lambda, and over 90 AWS technologies"
Stream Processing Technology
Proprietary Streama© technology for real-time data ingestion and analysis of logs, metrics, tracing, and security data
Machine Learning Monitoring
Machine learning algorithms continuously monitor data patterns and flows between system components to trigger dynamic alerts
Multi-Source Data Ingestion
Capability to connect and aggregate data from any source in any format with support for multiple visualization platforms
In-Stream Analytics
Advanced analytics performed on data streams without relying on traditional storage or indexing mechanisms
Auto-Scaling Infrastructure
Advanced auto-scaling techniques that seamlessly adapt to different environment scales and processing demands
Standard contract
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Customer reviews
Viren L.
Easy to Use, Packed with Insights
Reviewed on Apr 19, 2025
Review provided by G2
What do you like best about the product?
The best thing about New Relic is having everything in one place. With real-time logs, APM, and infrastructure monitoring, I get a complete view without switching tools. The UI is clean, dashboards are customizable, and setting up alerts is super easy — it catches issues before they escalate.
What do you dislike about the product?
Some integrations are harder to set up than they should be. While New Relic supports a wide range of tools, the documentation can feel outdated or assumes too much prior knowledge. I’ve had to do more troubleshooting than expected just to get basic metrics working.
What problems is the product solving and how is that benefiting you?
New Relic helps me catch issues early by showing real-time performance data and pointing me straight to the problem. It saves time during incidents and often spots issues before users even notice.
Leave a comment0 comments
Arshin R.
Exallent
Reviewed on Apr 15, 2025
Review provided by G2
What do you like best about the product?
The UI is intuitive and customizable, so teams can easily track the metrics that matter most to them.
What do you dislike about the product?
Depending on the plan, data retention periods might be shorter than needed for long-term analysis unless you pay more.
What problems is the product solving and how is that benefiting you?
Users may experience slow responses, but it’s unclear where the slowdown is.
Swamed p A.
good
Reviewed on Apr 15, 2025
Review provided by G2
What do you like best about the product?
I like how New Relic gives you a clear, real-time view of your whole system so you can quickly spot and fix issues.
What do you dislike about the product?
Sometimes it feels a bit overwhelming with all the features and dashboards, and the pricing can get expensive as your usage grows.
What problems is the product solving and how is that benefiting you?
New Relic helps me quickly identify performance bottlenecks, errors, and outages across my apps and infrastructure, which means I can fix issues faster and keep everything running smoothly for users.
Abhinav N.
New Relic Review . Reliable , Insightful and easy to use.
Reviewed on Apr 12, 2025
Review provided by G2
What do you like best about the product?
Delivering real time performance insights across the entire stack is where new relic shines. The APM features are excellent . thanks to thorough transaction traces , error analytics and throughput matrices . The fact that APM, infrastructure monitoring ,logs and dashboards are all in one location is another feature I adore . debugging and root cause analysis are greatly accelerated by it , Because of the alerting systems strength and adaptability , proactive monitoring is simple.
What do you dislike about the product?
the sheer volume of features on the platform can initially be daunting . Until you get used to it, the user interface seems a little crowded to new users . Additionally , some sophisticated features are only available at higher price points , which might not be suitable for startups for smaller teams.
What problems is the product solving and how is that benefiting you?
New relic is solving several critical problems related to application performance , infrastructure monitoring and incident response . it gives me deep visibility into how my applications and services are performing in real time enabling proactive issue detection
Jojo p.
Relic is the best tool with lot of good features
Reviewed on Apr 08, 2025
Review provided by G2
What do you like best about the product?
New Relic has advanced features and very user friendly and very easy implement.
What do you dislike about the product?
No notable drawbacks about new relic based on my experience
What problems is the product solving and how is that benefiting you?
New Relic monitors all logs, making easy to analyse data in real time. It can handle large amount of data also.