OK to poor depending on what capabilities you are looking for
The product has lots of issues which are not apparent if you only going to use it in a non-demanding environment and might also not be apparent in the actual appliance version. In the AWS environment though it needs lots of work which Sophos doesn't seem eager to do anytime soon in fact in some forums it looks like it has taken Sophos over 5 years to implement some changes. I had high hopes for the product when I first started using it but as I have used more and more it seems that Sophos management is not willing to pay attention to the details nor is willing to fully test the product before declaring it ready for production.
Response:
Reply from Byron Watson at Sophos 08/24/2016
Hi secgeek,
Thanks for the feedback. We’d love to chat with you to understand where we can improve, and if we can help you out. Our UTM with support for Auto Scaling may be a better fit for your environment, as it offers more integration with AWS. Your feedback is very important to us, as is the feedback of all of our customers. Would you please reach out to us at aws.marketplace@sophos.com. Look forward to hearing from you.
Sincerely,
Byron Watson, Sophos SA
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Piece of Junk
Not an easy deployment and pretty much ZERO support. My company would have made the investment in Sophos if they could adequately support their offering. But i guess Sophos isn't interested in that!
Response:
Reply from Rich Vorwaller at Sophos 08/24/2016
Hi clinux,
We are definitely interested in supporting you on AWS, or at least hearing how we can improve our products for you and other customers. Please email us at aws.marketplace@sophos.com. We can set up a time to discuss your experience, determine a way to resolve your issues, and answer any questions you may have.
Thanks,
Rich Vorwaller, Senior PM
External ELB and TLS Does Not Work - Support is a Joke
I want to give this product a good review but cannot. Setup was relatively easy but if you require external AWS ELB (Elastic Load Balancing) AND TLS (i.e. no TLS termination) then this product does not appear to work.
But more than the TLS issue, after a week of going back and forth with email based Sophos support that don't appear to read or understand English AND don't call when they say they will call - I have given up.
Prompt and accurate support is important for any product that will be supporting your production systems and from my experience, Sophos has failed miserably in this area.
Excellent all in all Security Virtual Appliance
Easy to use, Fast curve learning, works great on minimal core instance, tons of features.
I highly recommend this product.
Multi-purspose and sometimes overcomplicated product.
We used this product during our evaluation of software for client's VPNs.
It works well, but:
* configuration from my point of view is over-complicated
* documentation is sometimes confusing
* technical support is not very responsive
I would use this software only if I wouldn't have another choice.
very easy
There are a lot of functions related to security, its functions can be controlled from the WEB is a good. We are going to try using a time when there is a requirement of the customer.
straightforward, works
Good documentation
Easy finding of objects
Good base (redhat derivative, uses rpm's from package management, can use tcpdump via ssh!)
Simple openvpn setup
Easy to map elastic ip's to aliases - great reverse proxy (Passes outlook anywhere =)) and NAT
I was basically suprised at how nice it was =), well done sophos!
SOPHOS security review
Hi friends, I did try SOPHOS during trial period. My short feedback is - looks like I'll use it on the regular scheme - really great product! There is all what I need and nothing nonsense.
Nice virtual UTM
Nice UTM virtual appliance.
Integrates complete security software within a single EC2. Its possible to choose only the protection you need when you need it.
But ask Sophos to help you to set the right virtual host to suit your needs and avoid spending money on over dimentioned VMs.
AD integration would be easier to set up.
Easy to set up
However, no getting started guide on how to access the VM. Would be great to have instead of looking through the forums