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Hands on, amazing technical support
What do you like best about the product?
A live video tech support call with Foxpass.
We had a major config problem with our Snom phone setup and using LDAP as a central directory.
Travis got on a personal call with us, Google Hangouts and we even called our VOIP tech support people at the same time on another phone and has a 3 way conversation including sniffing network packets and lots of things which made no sense to me.
We managed to work out that our SNOM phones were using an insecure version of TLS to do their LDAP lookups.
There is no way I would have been able to detect what the issue was myself - Travis and Foxpass were absolute experts.
We had a major config problem with our Snom phone setup and using LDAP as a central directory.
Travis got on a personal call with us, Google Hangouts and we even called our VOIP tech support people at the same time on another phone and has a 3 way conversation including sniffing network packets and lots of things which made no sense to me.
We managed to work out that our SNOM phones were using an insecure version of TLS to do their LDAP lookups.
There is no way I would have been able to detect what the issue was myself - Travis and Foxpass were absolute experts.
What do you dislike about the product?
nothing! I was so impressed with their support that if anyone needs LDAP, don't go anywhere else!
What problems is the product solving and how is that benefiting you?
Central directory of phone numbers, emails, all contact details synced across our VOIP system.
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Pretty good service
What do you like best about the product?
Support is pretty amazing. We've been using it for 802.1x auth for wireless and just started to use that and MAC address authentication for port security. Pretty smooth!
What do you dislike about the product?
I've only administrated it for the past 3 months and so far I haven't had any dislikes.
What problems is the product solving and how is that benefiting you?
Security is pretty important here at our company. We needed a solution for our users to be able to individually authenticate to our wifi network. Foxpass provided that solution.
Foxpass is a great Auth Server! Best one we've come across so far
What do you like best about the product?
The fact that it integrates with G Suite, formerly Google Apps is the feature we tend to use and like most about it. We use G Suite as our main SSO and we’ve been happy ever since we signed up for Foxpass.
What do you dislike about the product?
Only thing I think could be a bit better is the fact that it took a little bit for us to get the hang of using it, so I think the user friendliness could be improved a little but nothing that will get us to back away from the product.
What problems is the product solving and how is that benefiting you?
Seems much easier for us to manage users than some of the older services we have used in the past. Also takes away the need to have physical servers on-site.
Recommendations to others considering the product:
FoxPass is very feature rich and there is a lot to do within the system itself. If you are looking for a SSO provider, FoxPass is definitely a good service to be using.
Professional tool for handling authentications
What do you like best about the product?
Foxpass allows us to be in full control of user management on multiple different platforms. It is easy and powerful.
What do you dislike about the product?
I would like to see even smoother enrollments of new vms to foxpass. Ldap service not supported by all old equipment
What problems is the product solving and how is that benefiting you?
delegating access to services, key managments
Very good and Simple to use
What do you like best about the product?
I like the integration with another auth systems such as Okta for doing Delegated Authentication. Also we can rely all our auth to foxpass including SSH Keys, Radius, LDAP.
What do you dislike about the product?
I would like to have better log filters
What problems is the product solving and how is that benefiting you?
We are doing double delAuth for Wifi Radius authentication, our APs send the Radius request to Foxpass which send it to our Okta then to our LDAP. We will include soon more services to rely on foxpass auth mechanism
Makes me feel better about our security
What do you like best about the product?
Foxpass makes me feel better about our security. I like the self-service features that translate into less work for me. Great integration with AWS. Support has been great too.
What do you dislike about the product?
There's nothing I really dislike. Maybe the web UI could be better.
What problems is the product solving and how is that benefiting you?
No more sharing ssh keys, centralized user management.
No frustration, easy to use, and cost effective
What do you like best about the product?
So easy. So little effort required. At previous companies I've wanted to perform acts of violence against AD servers for all the time (money), energy, and hair-pulling frustration they've induced. Using FoxPass has induced the opposite of those emotions.
What do you dislike about the product?
Sometimes the setting up LDAP binders has been a bit fidgety. But I mostly blame LDAP for that, not FoxPass.
What problems is the product solving and how is that benefiting you?
LDAP in the cloud. I don't need to run an LDAP or AD server myself. Substantially reduced effort/cost from IT personnel.
Recommendations to others considering the product:
I wholeheartedly recommend Foxpass. If you are maintaining your own LDAP or AD server, you are probably wasting a ton of your IT staff's time that would be better served on other projects.
LDAP as a service
What do you like best about the product?
I like that they truly provide an end to end solution for LDAP, radius, and a few other related services. We have been able to integrate them into both our core identity stack as well as integrating it into our network authentication as well.
What do you dislike about the product?
There is very little to dislike since they have been very turnkey for us and added features when we've asked. If I have to pick one it's downtime, but to be fair there has been very little of it but it's the only thing I can nitpick about
What problems is the product solving and how is that benefiting you?
We are solving for having an integrated identity stack that fits in well with our other SaaS and on-prem identity products.
Excellent Product and Support!
What do you like best about the product?
Foxpass has greatly simplified our user management, and is quite easy to get setup on our hosts. We ran into some troubles early on, but their support team was extremely helpful!
What do you dislike about the product?
The lack of audit logging available to ship logs where we need them. (We have heard it is coming shortly, though)
What problems is the product solving and how is that benefiting you?
Management of many users across many hosts. We were previously doing it "by hand", and this obviously was not working well for us. We now have it centralized and can save time, and improve our security at the same time.
Recommendations to others considering the product:
Read up a bit on LDAP, if you've never really used it. It's pretty easy, but if you've never directly used it, it might be confusing in a few ways.
Excellent Hosted RADIUS Solution
What do you like best about the product?
Foxpass allowed us to set up our network quickly by having a hosted RADIUS server through their platform. We were able to get online within a few minutes. The price is great consider the easy to use UI as well as Foxpass handling all the maintenance.
What do you dislike about the product?
Not much to dislike on this product but I wish there was an easier way to set up Meraki Client VPN without hosting it in our own infrastructure. I know this is more on the Meraki's configuration and set up.
What problems is the product solving and how is that benefiting you?
Foxpass allowed us to implement WPA2 Enterprise in our organization. Foxpass also allowed us to use VPN through their service. This enhance our security compliance within the organization.
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