Load Balancer.org Enterprise EC2
Loadbalancer.org | 1.7.3Linux/Unix, Amazon Linux Amazon Linux 2012.03 - 32-bit Amazon Machine Image (AMI)
Great Product - with AWESOME support!
We deployed the Loadbalancer.org EC2 appliance basically for disaster recovery in the event of a failure on our site. There were, however, configuration issues when we actually repointed our DNS at the load balancer. I went to the support link on the web, and tried a chat. Being late in the evening I didn't expect a response, and as expected didn't get one. I filled out the "send email" form expecting to have a response the next morning. Actually astonished - I got a reply FROM A SUPPORT TECHNICIAN THAT KNEW THE PRODUCT within 2 minutes. We had a dialogue, almost "real time" via e-mail, and from start to finish the problem was resolved in under 30 minutes.
I have support contracts with ALL the major vendors - and they all could take a lesson from these folks! BRAVO! KUDOS! PLAUDITS!
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