Regular network traffic and application balancer
To file a support case please visit https://www.citrix.com/support/open-a-support-case/ For AWS subscription instances(Citrix ADC), have your AWS account number and support PIN code ready. You will also be asked for your name and email address. To find the support PIN, log on to the Citrix ADC VPX GUI and navigate to the System page. You can also find all Citrix ADC in AWS info here - https://www.citrix.com/global-partners/amazon-web-services/citrix-adc-on-the-aws-marketplace.html . We also have getting started guide that has link to various documentations from deployments to configurations can be found here- https://docs.citrix.com/en-us/citrix-adc/current-release/deploying-vpx/deploy-aws.html . If you continue to have issues, please send a note to awsmarketplace@citrix.com and we will be sure to assist.