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Regular network traffic and application balancer

  • By Carlos Alberto P.
  • on 08/15/2018

What do you like best about the product?
Allows a load balancing and a distribution of data consumption efficiently is recommended to work with citrix platform before others in order to obtain better results
What do you dislike about the product?
Documentation and support is poor especially in the region, you can not get help forums that can solve problems on the part of the IT staff of the company, not being able to copy and paste from the virtual machine to the host machine represents a handicap important among competitive applications
What problems is the product solving and how is that benefiting you?
It allowed controlling the consumption of data from the different areas of the organization as well as allowing an optimal load balancing taking advantage of the different internet services contracted
Recommendations to others considering the product:
It is an application with many shortcomings in terms of support and documentation is preferable to avoid it and find other options that perform the same functionality, At the time of solving a problem you can spend a lot of time waiting for the contact of the authorized support staff

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  • By Andrew
  • on 06/28/2021

To file a support case please visit https://www.citrix.com/support/open-a-support-case/ For AWS subscription instances(Citrix ADC), have your AWS account number and support PIN code ready. You will also be asked for your name and email address. To find the support PIN, log on to the Citrix ADC VPX GUI and navigate to the System page. You can also find all Citrix ADC in AWS info here - https://www.citrix.com/global-partners/amazon-web-services/citrix-adc-on-the-aws-marketplace.html . We also have getting started guide that has link to various documentations from deployments to configurations can be found here- https://docs.citrix.com/en-us/citrix-adc/current-release/deploying-vpx/deploy-aws.html . If you continue to have issues, please send a note to awsmarketplace@citrix.com and we will be sure to assist.