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MTU Size is an issue, otherwise, great product

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  • on 04/21/2015

I setup the netscaler to use for testing to see how it would work with XenApp 7.6. I was not able to get the Netscaler Gateway to work for external access on any platform. After several days of being on the phone with Citrix support, we found that the MTU size on the Windows 2012 server that was acting as the XenApp server needed to be changed to 1500.

I followed the info at http://www.sysadmintutorials.com/tutorials/microsoft/windows-2008-r2/how-to-set-windows-2008-r2-mtu/ to make the adjustments. After this, everything started working as expected.


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