ProMedia Carbon MP
Harmonic Inc | 3.22PWindows, Windows 2008 R2 x64 - 64-bit Amazon Machine Image (AMI)
10 hours to encode 9 (3 minutes) videos
It took me 10 hours to transcode 9 (3 minutes videos). All videos had the black bands on all four sides even when I matched the pixels(therefore unuseable).
I called Harmonic and below was their email response
Hello Fred
Thank you for your inquiry.
Please note that Pro Media Carbon MP *(Amazon)
is supported only through the on-line community
forum and does not come with Phone or Email
Technical Support. This will be the last communication
you will receive regarding this inquiry.
I cancelled subscription immediately. Of course, my account was fully charged, including forward billing for a second month.
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