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Been going downhill for years. I'm surprised their rating is this high. Do they pay for reviews??
What do you like best about the product?
Has support for monitoring the software and databases that we use.
What do you dislike about the product?
I have used New Relic for 6+ years across 3 companies. The quality 6 years ago was >= their quality now. Previous two companies no longer use it, and I'm migrating features off of it for my current company.
Cost is far higher than the value they provide. Gets higher over time, while features have more bugs and are never improved. AWS and others have many of New Relic's features built-in and free now.
Many bugs and poor UI decisions. Over and over and over again. Most recent one caused us to not receive any notifications when our servers were having major problems.
Even the simplest email support requires a very expensive subscription. We pay more than $2000 per year and they directed us to their "community forum". What a joke.
Main feature requests we give them never get implemented.
Cost is far higher than the value they provide. Gets higher over time, while features have more bugs and are never improved. AWS and others have many of New Relic's features built-in and free now.
Many bugs and poor UI decisions. Over and over and over again. Most recent one caused us to not receive any notifications when our servers were having major problems.
Even the simplest email support requires a very expensive subscription. We pay more than $2000 per year and they directed us to their "community forum". What a joke.
Main feature requests we give them never get implemented.
What problems is the product solving and how is that benefiting you?
Being able to check performance of our servers over time and get notified when servers go down or struggle.
Recommendations to others considering the product:
First try to use your current cloud provider for free and more reliable services.
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So much good data, if you're willing to mine it
What do you like best about the product?
You can find data and create dashboard to measure whatever you'd like. Really powerful when put in the right hands.
What do you dislike about the product?
The learning curve can be pretty steep. And while there are options for sharing, it can be hard to get visibility on this data across the organization.
What problems is the product solving and how is that benefiting you?
We're measuring the performance of our applications services. We can create very clear and actionable goals and success criteria for our dev projects.
Reliable tool that radically improves knowledge of our system's health
What do you like best about the product?
The system is remarkably reliable and resilient and offers plenty of options to allow us to integrate it into our communications workflows. The "intelligence" of the monitoring is impressive, as is the visualization of the status data.
What do you dislike about the product?
The initial configuration was rather complex, though this was mostly due to the high granularity and relatively deep integration supported.
What problems is the product solving and how is that benefiting you?
More than once, we were notified in real time as anomalous activity occurred, enabling us to respond before any damage was done. In general, the configurability and subsequent balance of "false positives" to "misses" is tremendous, allowing us to sort out the noise from the signal, so to speak.
Great graphs with seamless hovering
What do you like best about the product?
The graphs are great. the zoom feature helps to get to the desired view points. The links to all the errors, throughput, resources are pretty easy.
This is an easy to understand product, provided you don't try to configure all the view points in one page.
This is an easy to understand product, provided you don't try to configure all the view points in one page.
What do you dislike about the product?
It is a expensive based on the number of servers you would want. This configuration can be basic compared to others that are available in the market.
What problems is the product solving and how is that benefiting you?
Load test results are great to view. the memory utilization view points aren't as useful, but it provides the average number.
Recommendations to others considering the product:
New relic is great for starters. It gives great insights, the snapshots information, traces and directs you to the problems. However, debugging and in depth data points may be too generic for new relic.
A good tool to monitor performance of your application and infrastructure
What do you like best about the product?
Couple of things,
-You can see key factors of your system like CPU utilization, memory usage, storage, processes running all in one place.
-Query builder let’s you play with the parameters and time frame you wish to see the data for.
-You can see key factors of your system like CPU utilization, memory usage, storage, processes running all in one place.
-Query builder let’s you play with the parameters and time frame you wish to see the data for.
What do you dislike about the product?
On the dashboard, it take a while to refresh stats with current data. I need to manually reload to page to see latest data quickly.
What problems is the product solving and how is that benefiting you?
To set up notifications in case any application or system is at a critical cpu or memory level. Also to view memory usage on the dashboard, instead of having to ssh to the box directly.
New Relic is very useful in tracking system performance at a glance.
What do you like best about the product?
New Relic Api stats and apdex score which helped me to improve system performance.
Apdex score is very helpful and it also shows the seperate stats of all the stacks being used in the application.
Apdex score is very helpful and it also shows the seperate stats of all the stacks being used in the application.
What do you dislike about the product?
There is no AI enabled auto suggestions to fix the issue like dynatrace
What problems is the product solving and how is that benefiting you?
Improved API performance.
Helped the organisation to manage system health to made it highly available. And also it helps a developer to troubleshoot the problem very easily.
Helped the organisation to manage system health to made it highly available. And also it helps a developer to troubleshoot the problem very easily.
Recommendations to others considering the product:
It's a very trusted and proven performance so you can give it a try.
As it will save a lot of time of a developer as well as the organisation and make the system healthy and highly available.
It's interface is very user-friendly.
As it will save a lot of time of a developer as well as the organisation and make the system healthy and highly available.
It's interface is very user-friendly.
Newrelic is an amazing solution
What do you like best about the product?
most I like is how the gather the logs on the cloud , also they have a great support team.
What do you dislike about the product?
they don't cover network monitoring also they are not able to deploy the solution on-prem.
What problems is the product solving and how is that benefiting you?
flexibility
Recommendations to others considering the product:
good option as PAM
Excellent APM tool.
What do you like best about the product?
Excellent APM tool. This helps me in troubleshooting and validating performance metrics.
What do you dislike about the product?
Nothing applicable as of now. Once I get it, i'll provide the details.
What problems is the product solving and how is that benefiting you?
troubleshooting and validating performance metrics.
Software Engineer
What do you like best about the product?
I like how everything things is at one place, from page load times, to error rates, slow transactions, and a list of servers running the app.
What do you dislike about the product?
It is not instant, sometime it take time to show data.
What problems is the product solving and how is that benefiting you?
Minimizing application load time.
Have been using New Relic APM since 2 years on day to day basis.
What do you like best about the product?
New Relic is very convenient to use and has a great front end for end users.
It’s simple to view and monitor application performance ,fetch logs etc
It’s simple to view and monitor application performance ,fetch logs etc
What do you dislike about the product?
More features can be added and facilitate to link with more ticketing tools like CRM
What problems is the product solving and how is that benefiting you?
I mostly use New Relic APM to monitor application performance and the representation of data is very simple to understand.
Recommendations to others considering the product:
It’s pretty useful specially to observe application behaviour and monitoring performance.
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