Reviews from AWS customer

60 AWS reviews

External reviews

346 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Denison M.

Fast, Easy-to-Use OpenVPN with Reliable Support

  • May 20, 2026
  • Review provided by G2

What do you like best about the product?
I like OpenVPN for its easy setup and intuitive interface, which provides a secure and uninterrupted Internet connection. It's super fast and easy to use and allows me to connect to any country via VPN through the app.
What do you dislike about the product?
The variety of servers and consistent speed contribute to an optimal browsing and streaming experience. Their customer service is also good and helps resolve any issues.
What problems is the product solving and how is that benefiting you?
My day-to-day experience with OpenVPN has been excellent. I have greater privacy knowing I'm not exposing my public IP address, and of course the connection is end-to-end encrypted thanks to its strong security features and reliable performance.


    Romaric W.

Easy to Configure and Use with a Clear, Straightforward Web UI

  • May 20, 2026
  • Review provided by G2

What do you like best about the product?
Easy to configure and use, with a clear and straightforward web UI.
What do you dislike about the product?
Missing language translation for the Web UI interface and the client.
What problems is the product solving and how is that benefiting you?
I replaced the Fortinet client with OpenVPN.


    Rohit S.

One-Button VPN Connection with Plenty of Options

  • May 18, 2026
  • Review provided by G2

What do you like best about the product?
It’s very easy to connect with just the push of a button, and it helps me with many tasks. One of the best features is the wide range of options available when choosing how to connect to a VPN, which makes it simple to pick what works best for me.
What do you dislike about the product?
It provides robust security features, which makes it an appealing option for users. In my experience, the high-speed connection has been excellent and has made using it a great overall experience.
What problems is the product solving and how is that benefiting you?
It keeps me anonymous when I need it, secure when I'm connected to a public Wi-Fi network, and gives me greater privacy by allowing me to access some websites blocked in my area. It offers a comprehensive approach to online privacy and security.


    Remon B.

Straightforward Setup, Strong Zero-Trust Security Controls

  • May 13, 2026
  • Review provided by G2

What do you like best about the product?
Setup was easy and didn't require much effort to get up and running. It offers advanced controls, such as role-based access and the ability to enforce zero trust policies, which significantly improved our security.
What do you dislike about the product?
OpenVPN has turned out to be exactly what I was looking for. The connection speed is impressive, and the service has stayed stable and reliable throughout the entire time I’ve been using it.
What problems is the product solving and how is that benefiting you?
I have my own cloud server, so I was looking for an enterprise VPN that would allow me to deploy a VPN gateway directly on it, and OpenVPN met all my requirements. It automated process handless everything and completes the server deployment in just a few clicks.


    Mels E.

Secure Access Made Simple—Clear Dashboard, No VPN Hassle

  • May 11, 2026
  • Review provided by G2

What do you like best about the product?
One of the things I like most is how easily it provides secure access for our teams. It works well for protecting internal tools, dashboard, and service without exposing them to the internet, and the dashboard is clear and easy to understand.
What do you dislike about the product?
Our experience has been genuinely amazing. Everything has worked perfectly so far, and it fits our needs really well. I especially appreciate that it isn’t like a traditional VPN that demands a lot of setup or ongoing maintenance.
What problems is the product solving and how is that benefiting you?
It has helped me work from home when I’m not in the office by giving me a flexible connection without being tied to a specific location. It also makes it easy to create secure tunnels, allowing transparent and secure sharing of network resources over the internet.


    Mariano O.

Fast, Smooth VPN with Unlimited Connections and Excellent Support

  • May 07, 2026
  • Review provided by G2

What do you like best about the product?
It's a very fast and smooth app, with a wide variety of countries to choose from. I like that it allows unlimited connections, which means I can share it with my family without user restrictions. I love that multiple devices can connect simultaneously.
What do you dislike about the product?
It starts up quickly compared to other similar VPNs I’ve used. I honestly don’t have anything negative to say: the customer support is excellent and always ready to provide expert technical assistance whenever users need it.
What problems is the product solving and how is that benefiting you?
It's compatible with common operating systems like Windows and iOS, making it easy to install and integrate. It helped us establish a fast connection, allowing us to download and share files without interruption.


    Kamal L.

Easy to Set Up, Secure, and Great Value for Accessing More Sites

  • May 04, 2026
  • Review provided by G2

What do you like best about the product?
Our experience with OpenVPN has been very positive compared to other alternatives. I like that it allows me to access websites that otherwise wouldn't work properly. It also allows you to easily configure multiple connection profiles.
What do you dislike about the product?
It offers excellent service, especially considering the price. I have nothing bad to say, nor any drawbacks or problems. Its setup is quite simple for most users. It's very secure and can be used in most environments.
What problems is the product solving and how is that benefiting you?
Working with proprietary data means we need the strongest possible security when accessing our network. OpenVPN lets us do that, so we don’t have to worry about network security when we’re out of the office. It has also helped us protect our internal FedRAMP environment without the hassle or cost of a full enterprise solution.


    Kroesh K.

Feature-Rich, Fast, and Secure VPN That’s Easy to Use

  • May 03, 2026
  • Review provided by G2

What do you like best about the product?
OpenVPN offers a vast array of features for a free program. I like that it provides excellent servers with stable and impressive browsing speeds, it protects your data and keeps you anonymous to prevent information theft. I also appreciate that, once installed, it is quite easy to connect from either a laptop or a phone.
What do you dislike about the product?
This is an excellent program that enables secure browsing with the push of a button. I have nothing negative to say: it adapts perfectly to the needs of our entire team, and we haven’t encountered any problems at all.
What problems is the product solving and how is that benefiting you?
OpenVPN eliminates the need for me to purchase a dedicated VPN service because it lets me set up and use my own personal server. We use OpenVPN to connect our two offices to each other and to access the office network again when working remotely. It also makes secure file transfers easier for remote users.


    Expenso S.

Secure, Scalable VPN with Easy Setup and Management

  • April 22, 2026
  • Review provided by G2

What do you like best about the product?
I like the web-based management interface because it makes configuring and maintaining the VPN much easier than dealing with command-line tools. The scalability is also a big plus, since it lets the server handle more connections as the business grows. Setup was very easy for me as well, because the UI is clean, straightforward, and easy to understand.
What do you dislike about the product?
Some users have noted that the cost can be higher than other VPN solutions, especially for smaller teams, since it’s licensed based on concurrent connections. They also mention that setting up the Community Edition, which is free, can be more technical than using the paid version with its simpler interface, and that this added complexity may be a barrier for some.
What problems is the product solving and how is that benefiting you?
OpenVPN Access Server provides secure remote access to confidential data, allowing on-premise data access from anywhere. It adds extra security with two-factor authentication, preventing unauthorized access.


    Kaung Htet H.

Simple, Reliable VPN with Easy Management

  • April 16, 2026
  • Review provided by G2

What do you like best about the product?
What I like best about OpenVPN Access Server is how quickly it lets you deploy a secure remote-access VPN without getting lost in complex configuration. The web-based UI is clean and intuitive, so even when managing users, certificates, or access control, everything is centralized and easy to navigate. Compared to traditional VPN setups, it saves a lot of time during initial deployment and ongoing maintenance.

From a workflow perspective, the integration with directory services (like LDAP/Active Directory) is a big win—it simplifies user management and avoids the need to maintain separate credentials. The client provisioning is also very smooth; users can download pre-configured clients, which reduces support overhead significantly.

Performance-wise, it’s stable and reliable for day-to-day operations, even with multiple concurrent users. I’ve also found the flexibility in routing (split tunneling vs full tunnel) useful depending on the use case.

Another strong point is its balance between cost and value. You can start small and scale as needed, which makes it practical for both lab environments and production use. Plus, the documentation and community support are solid, so troubleshooting or expanding setups doesn’t feel overwhelming.

Overall, it has improved my workflow by reducing setup time, minimizing manual configuration, and making remote access management much more efficient.
What do you dislike about the product?
One drawback of OpenVPN Access Server is that some advanced configurations still require CLI access, even though the web UI is generally user-friendly. For network engineers who want fine-grained control (routing tweaks, policy-based behavior, or deeper troubleshooting), switching between GUI and CLI can slow down workflows.

Another limitation is the licensing model. While it’s easy to start, costs can increase quickly as the number of concurrent users grows, which may not be ideal for larger deployments compared to some alternative VPN solutions.

Performance tuning options are somewhat limited in the UI as well. For example, optimizing throughput or handling high-load scenarios often requires manual adjustments and deeper knowledge, rather than being guided through the interface.

Additionally, logging and monitoring could be improved. The built-in logs are useful but not always detailed or easy to analyze for complex issues, especially without integrating external monitoring tools. More advanced analytics or built-in visualization would make troubleshooting faster.

Overall, while it’s reliable and easy to deploy, improving advanced configuration visibility, scaling cost efficiency, and enhancing monitoring features would make it even more powerful.
What problems is the product solving and how is that benefiting you?
Before using OpenVPN Access Server, we struggled with providing secure remote access to internal systems, especially for users working from different locations. The setup process with traditional VPN solutions was time-consuming, required complex manual configuration, and often led to inconsistent user experiences. Supporting end users (client setup, credential issues, connectivity problems) also took a significant amount of time.

After implementing OpenVPN Access Server, we were able to centralize and simplify remote access. The web-based UI made it much easier to manage users, assign permissions, and monitor connections. Integration with directory services (like LDAP/Active Directory) allowed us to reuse existing credentials, which reduced administrative overhead and improved security consistency.

One major benefit is the reduction in deployment and support time. What previously took hours to configure per user can now be done in minutes with auto-generated client profiles. This has significantly reduced the number of support tickets related to VPN access. From a performance standpoint, the solution has been stable and reliable, allowing users to securely access internal resources without frequent disconnects.

In terms of ROI, it has helped minimize operational effort while maintaining strong security. We didn’t need to invest heavily in additional infrastructure or specialized training, which made onboarding faster. Overall, it solved our remote access challenges by making VPN deployment simpler, user management more efficient, and day-to-day operations more reliable.