Our primary use case for FileCloud has been secure enterprise file sync and share, replacing VPNs, cloud drives like Dropbox, and email attachments.
FileCloud
FileCloudExternal reviews
External reviews are not included in the AWS star rating for the product.
Centralized control has strengthened data governance and simplified secure collaboration
What is our primary use case?
How has it helped my organization?
FileCloud has fundamentally changed our data governance posture. Before, we had sensitive files scattered across personal Dropbox accounts and even unencrypted network drives. We had very little visibility into who had access to what. After rolling out FileCloud, we have a centralized control point with audit trails and proper access management structure in place.
Within about three months of deployment, we also significantly accelerated our onboarding, and new team members can be set up with the right file access in minutes rather than having to submit IT tickets and wait.
What is most valuable?
The best features FileCloud offers are three things that stand out. First is the granular permission control. Being able to set access at the subfolder level and with expiration dates and download time limits on share links gives us very fine-tuned control. Second is the built-in ransomware protection with AES-256 encryption at rest and TLS end-to-end. That gave our security team a lot of peace of mind. Third is the on-premises deployment option. We have sensitive data that absolutely cannot leave our private cloud, and FileCloud gives us that self-hosted flexibility without sacrificing features.
The granular permissions in FileCloud have changed how our project managers work. Previously, they had to involve IT every time they needed to set up access for a new vendor or client. Now, they can manage it themselves through a simple portal with proper access curation controls. IT still has full visibility through the audit logs. We estimate that we dropped IT support tickets related to file access by around 35%. The encryption and ransomware detection gave our CISO enough confidence to move forward with a broader adoption across the department.
One of the things that deserves more attention is FileCloud's multi-tenancy support. We have to manage the software instances for different business units, and being able to run that from a single FileCloud deployment rather than spinning up separate servers is a huge operational win. The custom branding capability also matters more than you would think. When we share a portal with a client and it looks like our product and not a third-party tool, it reinforces trust and compliance. This has been genuinely useful for GDPR and HIPAA requirements, not just a checkbox.
What needs improvement?
The initial configuration and the learning curve can be a little heavy with FileCloud. FileCloud is a very powerful application, but it also means that there is a lot to configure, and some of the advanced security settings, automation setup, and LDAP integration can feel quite dense if you are not coming in with prior experience. More guided setup wizards and configuration wizards for commonly deployed scenarios would be beneficial and would considerably help new customers.
The documentation has gotten better over time, but there are still some gaps, particularly around API integration and some of these less-common deployment configurations. I have occasionally had to piece information together from the knowledge base, community posts, and support tickets. More unified, searchable developer documentation and more code examples would go a long way. The debug log output could also be more user-friendly and readable.
For how long have I used the solution?
I have been using FileCloud for about half a year.
What do I think about the stability of the solution?
FileCloud has been remarkably stable.
What do I think about the scalability of the solution?
The scalability of FileCloud has been solid. We have grown from around 200 users to over 600 users on the same FileCloud instance. We are using ServerLink with an S3 connector to the storage layer, and performance has been solid with larger syncs running in parallel from multiple sites. We have started to explore this capability further. We are opening a new regional office, and ServerLink's architecture with the client and geographically distributed approach will support this expansion.
How are customer service and support?
Support for FileCloud is genuinely good.
Which solution did I use previously and why did I switch?
We previously used a mix of file sharing over VPN and consumer-grade tools like Dropbox.
How was the initial setup?
Pricing was one of the more pleasant surprises compared to the alternatives. FileCloud's per-user pricing is predictable and competitive, especially given the features included in the standard package. The setup process was more involved than a SaaS plug-and-play solution, which is expected with self-hosted deployments, but the installation documentation was sufficient to get us running within a couple of days. The vendor was responsive during onboarding, which helped resolve a few configuration questions quickly.
What about the implementation team?
We are a standard licensing customer. There is no special partnership with a reseller, and we have had a few interactions with their team around roadmap discussions. Those interactions have been professional, which I genuinely appreciate.
What was our ROI?
From an ROI perspective, we have seen returns on multiple dimensions. The reduction of overhead from eliminated VPN dependency and through file access combined with the drop in compliance preparation time translates to tangible cost savings. The annual savings across IT time, infrastructure, and productivity gains are somewhere in the range of $60,000 to $80,000 for our team size. We recovered the license and implementation cost within the first year, which is a strong ROI story.
What's my experience with pricing, setup cost, and licensing?
I purchased FileCloud through the AWS Marketplace.
Which other solutions did I evaluate?
We seriously evaluated SharePoint and Nextcloud before choosing FileCloud.
What other advice do I have?
I advise you to invest the time upfront in planning when looking into using FileCloud. FileCloud is a well-built and very good platform that delivers real value, particularly for organizations that need data control and compliance. It is not the simplest thing to use, but the control with the tool is genuinely good, and it is a recommendable product. I have given this review a rating of 8 out of 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Centralized file governance has improved secure collaboration and now streamlines remote work
What is our primary use case?
Our main use case for FileCloud is secure internal and external file sharing for distributed teams, especially for large files and client-facing collaboration. We need something that lets employees access files remotely as a cloud drive while IT maintains tight control over permissions, retention, and auditability. FileCloud fits well because it handles both internal team workflows and secure external sharing needs in one place, giving us centralized file access instead of juggling shared drives, email attachments, and unmanaged consumer tools.
What is most valuable?
Beyond basic file sharing, I also use FileCloud for policy-based access, audit trails, and light workflow automation in my day-to-day work. The full-text search is useful for quickly locating documents across team shares, and the file versioning helps tremendously with accidental overwrites. We also use it with SSO and MFA, which makes rollout easier because users can access FileCloud with their existing credentials. That combination makes adoption smoother and reduces friction for both IT and end-users.
The best features FileCloud offers in my experience are granular sharing permissions, strong audit logging, and flexible deployment. The ability to set public, private, password-protected, and time-limited shares gives us much better control than standard file shares ever did. Audit trails are especially valuable because we can clearly track who accessed what, when, and from where. Additionally, FileCloud's support for self-hosted and hybrid deployments gives us flexibility that many SaaS-only tools do not have.
What needs improvement?
The biggest area for improvement in FileCloud is the admin experience around troubleshooting and observability. Core functionality is strong, but when something breaks, especially in sync edge cases or client behavior, the root cause analysis can take longer than ideal. FileCloud provides logs, but they are not always as intuitive or correlated as preferred. It is manageable, just not as streamlined as some newer platforms.
I would also appreciate clearer documentation for advanced configuration and troubleshooting paths in FileCloud. Setup documentation is generally adequate, but edge cases and operational issues sometimes require excessive trial and error. Several improved runbooks around sync diagnostics, permission inheritance, and upgrade planning would save considerable admin time. Even modest improvements in these areas would make FileCloud easier to operate at scale.
For how long have I used the solution?
I have been using FileCloud for a little over two years.
What do I think about the stability of the solution?
FileCloud's stability is solid overall. Once it is configured and policies are established, FileCloud is dependable and does not require constant attention. I experience occasional sync or client-side issues, but nothing that affects confidence in the platform. From a reliability standpoint, it has performed well.
What do I think about the scalability of the solution?
FileCloud's scalability is one of the stronger aspects of the platform. It handles growth in users, shared data, and external collaboration without requiring us to rethink the architecture early on. Performance remains predictable as usage increases, and we do not encounter major scaling pains in normal enterprise usage. That makes it easier to expand adoption across teams.
How are customer service and support?
Customer support with FileCloud is generally good, especially for standard issues and implementation questions. Response times are acceptable, and support usually gets us to resolution. Though complex issues sometimes take longer than ideal, I would say support is competent but not always fast for deeper technical troubleshooting. For most enterprise needs, support is reliable enough.
Which solution did I use previously and why did I switch?
Before FileCloud, we used a combination of traditional network shares, VPN access, and a few unmanaged file sharing workarounds. That setup technically worked, but it was cumbersome, difficult to audit, and frustrating for remote teams. We switched because we needed something more secure, more user-friendly, and much easier to govern centrally. FileCloud provides that without forcing a full storage redesign.
How was the initial setup?
My experience with pricing, setup cost, and licensing for FileCloud is that pricing is reasonable from an enterprise perspective, though it definitely makes more sense at a team or departmental scale than for very small deployments. Setup is fairly straightforward overall, especially once identity and storage decisions are settled. Initial rollout takes a couple of weeks, including testing, policy tuning, and user onboarding. The setup itself is not difficult; most of the work involves getting governance and permissions correct.
Which other solutions did I evaluate?
Before choosing FileCloud, I evaluated a few alternatives, mainly Nextcloud, Ignite, and Microsoft OneDrive. Nextcloud is flexible but feels heavier operationally for our use case. Ignite is polished but less attractive from a control and deployment standpoint. Microsoft is strong, especially if you are already deeply invested in that ecosystem, but FileCloud gives us more flexibility around deployment and data control. That flexibility was the deciding factor for us.
What other advice do I have?
My day-to-day experience with FileCloud has centered on administration, user policy controls, and integrating it with our identity stack. What stood out quickly was that it provided the usability of a modern file sharing platform without forcing us to give up control of where our data lived.
The features in FileCloud help my team primarily by reducing operational overhead and risk. IT spends less time manually provisioning access to shared folders and business users stop relying on one-off file transfers and workarounds. Audit logs also make compliance reporting much easier since we can pull clear access records instead of piecing them together manually. Overall, it gives the business more autonomy while still keeping governance centralized.
FileCloud positively impacts my organization by giving us a much cleaner balance between usability and control. End-users get something that feels modern and easier to use than traditional file shares, while IT gets better visibility and policy enforcement. It also reduces shadow IT considerably because teams no longer have much reason to use unmanaged consumer sharing tools. That alone improves our security posture more than most standalone controls we had added previously.
In terms of metrics, I can share that we see measurable gains within the first two quarters. Internal file access and sharing-related support tickets drop by around twenty-eight percent. Onboarding access requests are down approximately thirty percent, and external document turnaround improves by roughly thirty-five percent. We also reduce dependency on legacy VPN-based file access enough to cut related admin overhead by around twenty percent. Taken together, it saves both time and considerable operational friction.
We deploy FileCloud in a hybrid model. Primary control and policy management stay in our environment while some storage and external access workflows are cloud-aligned. That gives us the governance we need without making remote access painful for users. It was a good middle ground between control and convenience.
We do not purchase FileCloud through AWS Marketplace.
My advice for others looking into FileCloud is to spend time upfront on governance, not just deployment. FileCloud works best when you are clear on folder structure, sharing policies, and retention and external access rules before rollout. If you treat it as just a file server replacement, you will miss much of the value. If you treat it as a governed collaboration platform, it will perform much better.
Overall, FileCloud is a strong fit for what we need. It gives us better control, better user experience, and much stronger governance than the legacy approach we are replacing. It is especially strong for organizations that care about data resiliency, deployment flexibility, and auditability. For that use case, it delivers real value. I would rate FileCloud an eight out of ten as it is a strong platform with very good security, deployment flexibility, and file governance controls, especially for organizations that care about data ownership. The troubleshooting experience and some licensing complexity hold it back somewhat, but it solves the core enterprise file sharing problem well for the right use cases, making it a very solid choice.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Secure file collaboration has protected sensitive assets and streamlines our project workflows
What is our primary use case?
My team and I utilize FileCloud mainly for managing and sharing project-related files securely within the team and with business stakeholders. Our recent project was for a specific e-commerce site where we were working with sensitive client data and internal assets. The assets include images, customer feedback, and videos such as testimonies from customers, which are highly secure and we do not want to make them public. FileCloud helps us keep everything centralized and organized with proper access control.
What is most valuable?
FileCloud is very useful for collaboration and file sharing with permissions, allowing me to share a specific file with limited access, such as read-only or write-only access, or both with a specific set of users. For junior developers, I would give them read-only access, while for senior business administrators and clients, I would give them read-write access. FileCloud maintains version control, so it is visible what changes have been made and who made those changes, enabling us to track details and data in real time.
The most important feature is security for sharing sensitive client data and internal assets based on appropriate access given to specific users. FileCloud is a collaborative cloud solution where we can keep our internal assets secure and maintain a version history of them. It is a more secure alternative to public sharing tools, providing both security and maintainability.
When we initially start implementing a project, certain sets of assets and details are provided to us, and we start our blueprint and development based on that. Later on, during feature enhancements after the MVP, if certain files are changed or updated, such as designs, we are aware of what is for the next phase, which is the second version of a specific asset. This helps us keep track of what changes we made earlier and what changes are now updated, and we can always refer back to the old data, making it a great tool.
Features include secure file sharing, detailed access control, and data governance. FileCloud also offers an option for on-premise deployment, which is a big advantage for us. For some projects, we utilize the on-premise deployment, while for other data that can be stored in a cloud network, we utilize that as well. This flexibility is a great feature that FileCloud provides.
FileCloud has given great benefits in terms of fostering a collaborative environment and sharing data while maintaining the integrity and security of the data. We are confident that whatever data and items are being shared are highly secure and safe.
FileCloud has helped us significantly in terms of reducing errors and improving our development flow. We now have a common source for assets and documentation shared across the team depending on the access level needed. All different team members are on the same page at the same time, which makes it error-proof for the future, so we do not encounter many errors in the actual implementation phase.
Security is one of the strongest aspects of FileCloud. It offers end-to-end encryption, meaning data is protected both in the system and while in transit. Features such as two-factor authentication and single sign-on make it an amazing tool. We utilize it to give specific access types to specific users; for instance, junior developers have just read-only access, which prevents files from being corrupted or overwritten. It has audit logs and activity tracking to show who has made changes to what files, making it an excellent feature.
FileCloud has significantly helped in organizing our data. We do not have to worry about compliance or regulations such as HIPAA since that is handled by FileCloud itself. It acts as a central repository for all our assets and organizational details, making it a single source of truth for our data. Its features are rich and have helped us significantly. FileCloud has zero downtime and is always available, and the security level provided is amazing.
What needs improvement?
The user interface could be more modern and intuitive, as other alternative options have a better-looking UI. The initial setup and configuration can also be overwhelming for a new user who has never worked on FileCloud.
FileCloud can enhance the UI/UX of the main page, and the initial setup and configuration could be more detailed in the documentation so that it is not overwhelming for a newcomer. Overall, in terms of performance, FileCloud is already good enough, but for smaller teams, it can be a bit complex for the initial setup.
A better user experience would make FileCloud more accessible for smaller teams.
For how long have I used the solution?
I have been using FileCloud for two years.
What do I think about the stability of the solution?
We have not faced any downtime with FileCloud. It is highly scalable and maintainable for us, and we have been utilizing it for quite some time.
FileCloud is very stable and highly scalable. It can handle large sets of information and data without issues. It is available with very little downtime.
What do I think about the scalability of the solution?
FileCloud is highly scalable, even with large sets of resources and documentation, such as videos and audio files. It remains available and does not exhibit lagging as it grows; it works very smoothly and quickly.
How are customer service and support?
The customer support is amazing. The team is very active in providing initial guidance and setup assistance. If we encounter any issues and reach out to the customer team, they are highly responsive, quickly addressing any questions or queries.
Which solution did I use previously and why did I switch?
We have actually used OneDrive for Microsoft and switched from OneDrive because we found it slower. FileCloud is highly accessible and really fast, even with large chunks of data. Unlike OneDrive, which is mostly cloud-based, FileCloud also has on-premises deployment features. We have utilized the on-premises deployment for certain products as well. FileCloud provides better advanced access control and compliance features, which are critical for enterprises handling sensitive information. As we are a product company, maintaining the security and integrity of the data and information we store is paramount. We preferred FileCloud over OneDrive.
How was the initial setup?
The documentation is quite good, but I would say it is a bit overwhelming for a new user to initially set up everything because of the huge collection of resources. FileCloud offers quite detailed documentation otherwise.
What's my experience with pricing, setup cost, and licensing?
As a large-scale organization, the pricing was fine, and the licensing process was smooth. We connected with the sales team, and they were very diligent and helpful, guiding us throughout the process of procuring and helping us with the initial setup.
Which other solutions did I evaluate?
We had already been using OneDrive, and we analyzed Google Drive as well, but did not prefer Google Drive when comparing it with FileCloud. The set of features and security measures it offers, as well as its compliance guidelines, make FileCloud a better fit for organizations needing stricter security and customization. This was our use case, so we preferred FileCloud over Google Drive.
What other advice do I have?
Overall, FileCloud is a strong solution for organizations that need secure file sharing and access control over data, especially in enterprise organizations. FileCloud is a great choice to utilize if you want security, centralized access, specific access control, and compliance guidance. I would rate this product an eight out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Secure file sharing has reduced licensing costs but still needs a more intuitive interface
What is our primary use case?
My main use case for FileCloud is that it is highly secure, so we use it for file synchronization and file sharing to replace services like Dropbox and SharePoint. We utilize it for file storage and sharing and other related tasks.
A quick specific example of how we use FileCloud for file sharing in our organization is that we have some secure data from healthcare providers. We can share those sensitive files without risking a data breach or compliance violation.
How has it helped my organization?
The positive impact FileCloud has had on my organization includes a significant reduction in licensing costs, as we can allow an infinite number of clients to work with it while only needing a license for ourselves.
What is most valuable?
The best features FileCloud offers include unlimited free guest accounts, which is a selling point for many businesses since there is no cost for giving an account. For example, if we have 20 employees and a thousand clients, we pay for only 20 licenses while clients have access without additional costs. Additionally, FileCloud has built-in Digital Rights Management, allowing us to restrict recipients from printing or copying documents or taking screenshots; we can even revoke access to a file remotely.
Furthermore, for compliance, FileCloud has built-in AI that scans files uploaded to the system for sensitive data such as social security numbers or credit cards. This allows us to set up rules that can block a user from emailing a document containing sensitive information to someone outside of the company, and we get notified in such cases.
When it comes to seeing a return on investment, the most visible metric for us is license consolidation. We calculated this by comparing the cost per collaborator against other competitors, which is the total licensing cost divided by internal users plus external guests. For instance, with 50 employees and 1,000 users, using two other services would lead to about $20 a month for each of the 1,050 users, totaling around a quarter of a million per year. In comparison, with FileCloud, we pay for only 50 licenses at about $20 each plus 1,000 guests, leading to an approximate total of $11,000 a year, representing a 95% reduction in licenses.
What needs improvement?
One improvement FileCloud could benefit from is modernizing the UI and user experience. While it is highly functional, its interface feels enterprise-focused. A sleek, minimal design that is more intuitive would reduce the learning curve for complex employees and streamline the settings and menus to make the administrator's life easier. Additionally, I would appreciate having native real-time collaboration. Although integrations with Microsoft Office or other software as a service offerings exist, they are not as seamless as a native experience. If FileCloud built its own native collaborative editor or made an agreement with Microsoft, it would eliminate the slight lag that users feel when opening documents. I also think it could improve by reducing the complexity of the initial setup in an on-premise environment.
For how long have I used the solution?
I have been using FileCloud for three years.
What do I think about the stability of the solution?
I do not recall having issues with FileCloud; it is quite stable. Its stability depends on how you deploy it, and in our case, with an on-premise deployment and stable servers, it performs reliably.
What do I think about the scalability of the solution?
FileCloud's scalability is effective. It scales very well for small companies to larger ones, but it depends on the hosting, whether it is a cloud service or self-hosted. In our case, with on-premise deployment, scalability requires architectural considerations such as adding more servers, separating databases from web servers, adding load balancers, and setting up MongoDB clusters.
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
My experience with pricing, setup cost, and licensing on-premises is rated 6 out of 10 for beginner users and 9 out of 10 for experienced system admins. The friction points included the SSL certificate, which we had to handle on our own, something we were not comfortable with, as well as setting up SMTP to allow sending forgot password or file shared emails, which required connecting our email server to FileCloud. We also needed to set up a database that required time and configuration.
What's my experience with pricing, setup cost, and licensing?
Regarding cost reduction, I can say that with 50 employees and 200 clients needing access to files, using a service such as Dropbox would require paying for 250 licenses. In contrast, with FileCloud, we only pay for the 50 employees, amounting to about $750 to $1,000 a month depending on the tier, which I estimate can reduce licensing costs by 60 to 80% for companies working with outside parties.
Which other solutions did I evaluate?
Before choosing FileCloud, I evaluated other options such as Google Drive, Ignite, Citrix ShareFile, and Box.
What other advice do I have?
My advice to others looking into using FileCloud is to conduct thorough research, starting with an exploration of other options and auditing your ecosystem. FileCloud is particularly good when you utilize the unlimited guest user feature. I would recommend not trying to self-host unless you are really comfortable with that environment. Also, focus on employee adoption from the start and consider leveraging white labeling from day one, as this is one of FileCloud's best features. Instead of using the default FileCloud branding, spend time setting up your custom domain and uploading your logos. This way, when you share a file outside of the company, users will see your portal.
I rate FileCloud a 7 out of 10 because, as a small marketing team needing to do simple tasks such as syncing Photoshop files or collaborating on a Word document, it feels excessive. The interface is clunky compared to Google Drive, and the setup is much more difficult. However, in an enterprise environment, I would rate it 9 out of 10 because for mid to large businesses, it is one of the best tools on the market with compliance, security, and cost savings making it nearly unbeatable.
Secure hybrid sharing has empowered controlled collaboration and improved data governance
What is our primary use case?
Our main use case with FileCloud has been secure enterprise file sharing and collaboration across teams. We use it to manage internal documents, share files with external clients, and maintain strict access controls.
In one project, we built a client document portal where users could upload and access sensitive files. Using FileCloud, we implemented role-based access and expiry links, which reduced unauthorized access incidents by almost 40%.
We also used FileCloud for syncing large files across distributed teams and for endpoint backups. It worked well for remote teams since people could access files from any device without needing a VPN.
What is most valuable?
One of the best features FileCloud offers is its hybrid deployment. You can run it on-premises, in the cloud, or both, depending on your compliance needs. It also offers strong data governance and encryption, which is critical for enterprise use.
FileCloud's data governance and encryption feature made a significant difference for us. When we were working with a large financial client, we had to ensure that all sensitive documents were not only encrypted but also accessed and shared in a highly controlled manner.
I really appreciate the granular sharing controls, such as password-protected links, download limits, and expiration dates. It also supports audit logs and activity tracking, which is excellent for monitoring file usage.
FileCloud has improved collaboration between our internal teams and external clients without compromising security. Teams have become more confident sharing sensitive data, which sped up our workflows.
What needs improvement?
I think the user interface could be more modern and intuitive, especially for non-technical users. Sometimes, onboarding new users requires training.
Documentation is decent but could be more developer-friendly, especially around API integrations. Debugging permission-related issues can sometimes be time-consuming.
For how long have I used the solution?
I have been using FileCloud for around one to two years, mainly for secure file sharing and internal document management. It came into play when we needed more control over data compared to tools such as Google Drive or Dropbox.
What do I think about the stability of the solution?
FileCloud has been quite stable overall. We have had only a few downtime issues, even with large file operations and multiple users.
What do I think about the scalability of the solution?
Scalability is quite strong in my opinion. You can scale storage and users easily, especially with hybrid or cloud setups. It handled growing team sizes without performance issues.
How are customer service and support?
Support has been responsive in most cases whenever I have interacted, especially for enterprise plans. Documentation and community support also helped resolve issues quickly.
Which solution did I use previously and why did I switch?
We were using Google Drive and Dropbox earlier but switched because we needed more control over data and compliance.
How was the initial setup?
Setup was a bit complex initially for on-premises, but cloud setup was straightforward.
What was our ROI?
The return on investment has been solid: better data control, reduced SaaS costs, and improved productivity. Overall efficiency improved by around 20%.
Which other solutions did I evaluate?
We evaluated solutions such as OwnCloud, Box, and Dropbox Business. FileCloud stood out due to its hybrid deployment and security features.
What other advice do I have?
FileCloud is very strong in security and flexibility, but user experience and developer experience could be better. We use a hybrid model where some data is on-premises for compliance and some in the cloud for accessibility.
We reduced dependencies on multiple tools and saved around 20% in our overall SaaS costs. Also, file access and sharing workflows became about 25% to 30% faster.
If your organization deals with sensitive data, FileCloud is a great option. Plan your deployment strategy early, such as on-premises, cloud, or hybrid.
FileCloud is a solid, enterprise-grade solution for secure file sharing and collaboration. It gives you the control of on-premises with the flexibility of cloud, which is a significant advantage. I would rate FileCloud 9 out of 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Remote collaboration has improved and database handling still needs better separation
What is our primary use case?
My main use case for FileCloud is providing customers remote access to share their data and our data for development, testing, and staging purposes. I provide clientless access for internal content collaboration.
An example of how I use FileCloud for development or testing is that we have on-premises infrastructure in which the cloud sharing is installed. In that particular environment, there are three different types of users located on our infrastructure for the tester, developer, and production environment. I have provided FileCloud to secure access through remote access VPN users for internal collaboration.
For storage access consolidation, I am using FileCloud for NAS sharing, AWS sharing, and on-premises and off-premises sharing.
How has it helped my organization?
Since using FileCloud, I have reduced the cost in our organization by at least 70% in our storage area, which shows a 70% cost optimization.
What is most valuable?
The features that stand out to me include workflow and sync improvements, as real-time sync enables faster updates, disaster recovery, unnecessary encryption, file folder structure, and 2FA and access control, which provide more reliability, automation, and monitoring backup.
The best features FileCloud offers in my experience are the internal discovery search, which is cost-effective and preserves corporate data for legal compliances and business purposes.
For our organization, the internal discovery search works in a remote work environment. The key uses for us include remote work establishment and secure external collaboration. File sharing provides ransomware protection, disaster recovery, and data governance regulation. This is beneficial for our team and our environment.
What needs improvement?
For how long have I used the solution?
I have been using FileCloud for approximately three years.
What do I think about the stability of the solution?
FileCloud is definitely stable.
What do I think about the scalability of the solution?
FileCloud's scalability is excellent, as it allows the organization to manage growing values without capacity constraints. It provides horizontal and vertical scaling as highly scalable hybrid cloud storage, along with load balancing.
How are customer service and support?
Customer support from FileCloud is great.
Which solution did I use previously and why did I switch?
Previously, I used the S3 bucket for storage, but that was not compatible with different services, so I migrated to FileCloud.
What was our ROI?
I can share that specific outcomes since using FileCloud show that it impacts our storage purpose and provides cost optimization of up to 50% less than physical servers.
What other advice do I have?
For infrastructure optimization, I am using FileCloud for SSD storage, database separation, load balancing, and patch management.
Since adopting FileCloud for the last three years, I believe there is no need for any changes. However, I advise that we need day-to-day patch updates and to provide the end-user agreement as well.
I advise others looking into using FileCloud that because it allows for on-demand growth, cost management, improved performance, and high flexibility, they should use FileCloud rather than other products. I would rate this product a 7 out of 10.
Centralized menu access has improved multi-store control but role-based workflows still need refinement
What is our primary use case?
I have been using FileCloud while building a product for a QSR domain, and I am exploring the system where I can secure my content in terms of images, reports, and everything.
My main use case for FileCloud is building a QSR platform which is used by multiple stores, and I want to store all the menus in centralized storage from where every store's owners, kiosk, and mobile app will access it. It will be the content of the menus and images of the products, everything.
In my day-to-day operations, I use the role-based access feature by allowing my operations team and store managers to update the store-based menu I put in, where I have a path for my centralized menu. The managers can change the product image, remove the product, or update the inventory, but colleagues or staff may only have view access, and for updating anything, they need the help of managers, maintaining an easier hierarchy where the manager should be aligned with everything.
What is most valuable?
The best features FileCloud offers include centralized data access in a secure way, and we have role-based access where we can easily assign a role so that a person can access the data, update it, and add new data. FileCloud has positively impacted my organization by allowing centralized access to my menus across all stores, meaning we can access the same centralized store menu from kiosks, mobile applications, and even a PWA, making it easier to access.
What needs improvement?
Everything is fine with FileCloud and it can be improved.
What do I think about the stability of the solution?
FileCloud is totally stable.
What do I think about the scalability of the solution?
FileCloud has everything I want and I would say it is totally scalable.
How are customer service and support?
I have not connected with the customer care team, but as far as my experience goes, it should be great.
What other advice do I have?
To implement something centralized, a data store system, you should use FileCloud. I would rate FileCloud seven out of ten because I am exploring FileCloud and I have not used all the available features; without using all the features, I cannot give a product ten out of ten. Whatever I used, I am pretty much happier, so that is why I gave a seven, as per my usage.
Remote storage has improved how I organize files and share data with colleagues
What is our primary use case?
My main use case for FileCloud is storing my data as a storage solution. I used FileCloud for storing my personal files, data, photos, and other things similar to how I would use Google Drive.
What is most valuable?
I organize my files in FileCloud using the creation of folders, structures, and permissions. In my opinion, the best features FileCloud offers are more storage, a good UI interface, a good way to organize files, folder structure, and permissions.
When I mention the UI interface and organizing files, I find that it is not that great. It is the same as other providers such as Google Drive and OneDrive, but it is a good UI. FileCloud has not positively impacted my organization's efficiency. It does provide storage where we can store our data.
Having that storage in FileCloud has helped my workflow by allowing me to store data on a file share other than storing it in our local storage. We can also share it with other colleagues. In that way, it functions as a shared storage.
What needs improvement?
FileCloud can be improved by making some integrations with other things and integration with local storage.
For how long have I used the solution?
I have been using FileCloud for the past 11 or 12 months.
What do I think about the stability of the solution?
FileCloud is stable for my needs, but it can be improved.
What do I think about the scalability of the solution?
FileCloud's scalability has met my needs as my data grows, and I have not faced any trouble.
How are customer service and support?
I have not had much experience with FileCloud's customer support because we have not needed to reach out to them yet.
Which solution did I use previously and why did I switch?
We were using only our local storage before switching to FileCloud.
How was the initial setup?
FileCloud is deployed in our organization on our public cloud. We use AWS as our cloud provider for FileCloud. We have not purchased FileCloud through the AWS Marketplace. We have set it up on our AWS instance.
What was our ROI?
I am not the right person to share details about the return on investment so far because we are still exploring the pricing models and other things.
What's my experience with pricing, setup cost, and licensing?
We are currently exploring the pricing models of FileCloud, including setup costs and licensing. In those pricing models, we are looking at both costs and features.
What other advice do I have?
My advice for others looking into using FileCloud is that you can use it for remote storage. It is good and better than other providers. I gave FileCloud a review rating of 8.
File Cloud review
critical data management
Features AES 256-bit encryption at rest and SSL/TLS in transit, automatic anti-virus scanning, and ransomware protection.
Provides options for self-hosting (on-premises) or using regional data centers to ensure data stays under company control, critical for GDPR.