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Reviews from AWS customer

38 AWS reviews

External reviews

231 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Ibru PP

A stable and strong solution that works perfectly and can be scaled easily

  • October 11, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for security.

What is most valuable?

It is a good solution. The product is stable and strong. We never had any issues with it. All the features work perfectly.

What needs improvement?

The product’s price is high. It is charging more compared to other solutions.

For how long have I used the solution?

I have been working with the product for six to seven years. We are working with the latest version of the product.

What do I think about the stability of the solution?

The product is stable, so we have no complaints. I rate the tool’s stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a ten out of ten. We are an SME. We have around 300 users.

How was the initial setup?

I have 20 years of experience in the industry. The initial setup is simple for me. We can deploy the solution within hours.

What's my experience with pricing, setup cost, and licensing?

I rate the product’s pricing a six out of ten. We pay a yearly license fee.

What other advice do I have?

We implement the solution for our clients. We never had to contact technical support. I recommend the solution to others. It is a good product. Overall, I rate the tool a ten out of ten.


    LinhNguyen7

Filled with excellent content and is a very competitive option

  • October 06, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use it as a security solution.

What is most valuable?

Fortinet FortiGate SWG's content is its most valuable feature.

What needs improvement?

Fortinet's licensing is high compared to other products.

For how long have I used the solution?

I have been using Fortinet FortiGate SWG for ten years.

What do I think about the stability of the solution?

The product is stable, and I rate the solution's stability a nine out of ten.

What do I think about the scalability of the solution?

A few private and government companies use Fortinet FortiGate SWGs. It is popular among enterprise customers.

How are customer service and support?

The customer service team is helpful. They have good technicians.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiGate SWG can be expensive for some customers. We recently had a project for a customer where we could not protect the cost, so we had to look elsewhere.

What other advice do I have?

I recommend this solution. Fortinet FortiGate SWG is better than the market alternatives. It's easy to install and manage, and I rate the solution an eight out of ten.


    RohitKumar

A flexible and stable solution that helped limit user traffic and secured data

  • October 05, 2023
  • Review from a verified AWS customer

What is our primary use case?

We use the solution to secure our entire data, limiting user traffic from within the system, which needs to be assessed to be secure. That is the main motive behind choosing the solution.

How has it helped my organization?

Suppose I don't want to pay for the users. We would have done some whitelisting and content filtering on the FortiGate web gate. Based on the policies, any user traffic is filtered through the secure gateway.

What is most valuable?

It's a flexible solution.

What needs improvement?

What happens in FortiGate is that a lot of bugs come on a system-by-system basis, like when Fortinet launches new firmware in FortiGate. Most software launches with known or unknown bugs. When we go for upgradation, even after running a bug scoping exam, we don't know whether the BIOS for which we are upgrading would affect the end user. We don't know how the FortiGate firmware will behave in your environment. Whatever the known bug, FortiGate lists it in their documents, but you never know how the problem will impact your environment. That's a major disadvantage of FortiGate because, somewhere, it's very unstable.

Another issue is how deduplication services don't work reliably after enabling deduplication on Fortinet. When they launch any new firmware in the future, they have to ensure firmware functions.

For how long have I used the solution?

I've worked with Fortinet FortiGate SWG for more than ten years now.

What do I think about the stability of the solution?

I rate the solution's stability a seven out of ten.

What do I think about the scalability of the solution?

I rate the solution's scalability a seven out of ten. We have around 700 users on the platform.

How are customer service and support?

If any issues arise, we have to log a ticket with Fortinet. By default, they log all the tickets in P3 or P4 priorities. For P1 or P2, they ask to call us on their phone numbers and lines. Whenever we try to call on the phone for any P1 or P2 issues, the next time, the number gets busy, or the email is unavailable. That's why

I feel the support is not up to the mark, and they must work on it.

How would you rate customer service and support?

Neutral

How was the initial setup?

I rate the solution's initial setup a seven out of ten. The deployment time depends on the scenario, such as your infrastructure size. To deploy the solution on a cloud, you have to buy it from the marketplace and deploy it on the cloud. But after that, you have to do a lot of configurations. That depends on the size of the operation.

One person is more than enough to implement the smaller version of the solution. But if the organization is bigger, with more than 500 or 600 users, we would need three to four people.

What's my experience with pricing, setup cost, and licensing?

Fortinet is priced low.

Which other solutions did I evaluate?

We are exploring Netskope and evaluating it for the future.

What other advice do I have?

I recommend Fortinet FortiGate SWG because it is flexible and cost-effective. I rate it an eight out of ten.


    MOHAMMED BENHARRAF

A highly scalable security solution that is easy to deploy and provides good technical support

  • October 02, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the product for our customers. We use it for security.

How has it helped my organization?

We can use the URL filtering and antivirus features. We can also configure rules and protocols from source to destination.

What is most valuable?

The technical support is good.

What needs improvement?

The solution is expensive.

For how long have I used the solution?

I have used the solution in the past twelve months.

What do I think about the stability of the solution?

The stability is not the same as WatchGuard. If we have a power problem, we can lose configurations, VPN, SSL, and other things. Other products do not have these issues. The tool is stable when there are no power outages. I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a nine out of ten. It has high scalability. We integrate the solution for our customers. Some customers have 15 to 50 users, while others have 300 to 1000 users. Our customers are small and medium enterprises.

How was the initial setup?

The initial setup is easy. It was not complex.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing an eight out of ten on a scale where one is cheap and ten is expensive. We need to pay for additional features.

What other advice do I have?

The product could provide SD-WAN and VPN features. People can use the tool. Overall, I rate the solution a nine out of ten.


    Will Alfaro

Nice GUI, easy to configure, and has a reasonably priced licensing model

  • September 29, 2023
  • Review provided by PeerSpot

What is our primary use case?

I primarily administrate the solution as a firewall. It's a perimeter solution. We filter content in order to ensure protection. We use it to publish services on-premises.

What is most valuable?

The GUI is good.

It's a basic firewall and it's a simple configuration. It can be ported very easily to our unit.

All of the licenses are included. We don't need to buy more licenses per pack of users. It is cost-effective.

What needs improvement?

We'd like to see what they will do when AI attacks are generated. They will need to ensure their prevention continues to be exceptional.

The solution isn't missing any features. Maybe they could make some features more accessible, such as a way to translate directions between two networks that share the same subnets.

For how long have I used the solution?

I've been using the solution for ten years.

What do I think about the stability of the solution?

The solution is very stable. It is a robust unit.

What do I think about the scalability of the solution?

It's scalable. You can grow as you need. If you need more, you can use a model to upgrade to the next model.

We don't have users per se; I provide the service to clients.

How are customer service and support?

I very rarely contact technical support. If I need to scale, they have very knowledgeable sources and solid workbooks. The resources they offer ensure I always have a solution.

Which solution did I use previously and why did I switch?

I've worked with SonicWall and Cisco. Fortinet offers a good license model. It's also very clean in terms of configuration. It offers high performance. It is a bit more expensive compared to SonicWall, however, if you take everything into consideration, the pricing is quite reasonable.

How was the initial setup?

We have a FortiGate appliance. We are using the 2000F version of FortiGate and running the license for FortiOS.

First, we design our network, then we update policies.

Fortinet makes the process very easy. I try to make it more efficient by replicating policies using the GUI.

How long it takes to deploy depends on the complexity. I have 20 or so subnets and some services and I can manage the deployment in two to three hours.

It is not difficult to maintain the solution.

What about the implementation team?

I'm able to handle the deployment myself.

What's my experience with pricing, setup cost, and licensing?

The licensing model is very good. It's less expensive than Check Point.

What other advice do I have?

I'm an independent consultant.

Users have to understand the size of the network. That would dictate the model you need. You also need a qualified technician to configure the unit.

I'd rate the solution nine out of ten. It's very easy to use.


    EmilVisdal

Has valuable SD-WAN features and an easy setup process

  • September 25, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the product as a network service for our customers.

What is most valuable?

The product's most valuable features are SD-WAN and the integration of WiFi and switches.

What needs improvement?

It is complicated to manage different kinds of on-premise boxes.

For how long have I used the solution?

We have been using Fortinet FortiGate SWG for nine years. At present, we are using the latest version.

What do I think about the stability of the solution?

I rate Fortinet FortiGate SWG's stability a ten out of ten.

What do I think about the scalability of the solution?

We have around 3000 Fortinet FortiGate SWG end users, including small and medium businesses. I rate its scalability a nine out of ten.

How was the initial setup?

I rate the initial setup process a three out of ten. It takes two hours to complete.

What about the implementation team?

I implemented the product myself.

What's my experience with pricing, setup cost, and licensing?

I rate the product's pricing a seven out of ten. The additional cost depends on the extra feature requirements.

What other advice do I have?

Fortinet FortiGate SWG is easy to set up and combine with switches and WiFi networks of appliances. I rate it a nine out of ten.


    Mustapha Bako

A cost-effective solution for security with application control, web filtering and SD-WAN

  • September 22, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution at the Internet edge to provide a security boundary between the public network and the private network.

What is most valuable?

The most useful features are application control, web filtering, and SD-WAN.

What needs improvement?

Support could be improved like Sophos. Some clients don't have the expertise to manage their environment. If they have a problem with Fortinet, they should have easy access to support. Secondly, the process of evaluation as a partner with Cisco should give you the ability to deploy access as a partner. You can do team labs and a lot of things.

For how long have I used the solution?

I have been using Fortinet FortiGate SWG for five years.

What do I think about the stability of the solution?

We never had any problem with stability. I rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

The scalability depends on the client's size. We have clients with as few as 500 users, as many as 800 users, and clients with just 100 users. We cater to small and medium businesses. I rate the solution’s scalability a seven out of ten.

How was the initial setup?

The initial setup is straightforward. Deployment time depends on the client's requirements. Some clients may agree to a monthly deployment, while others may require a different team. If you sell a new environment, the deployment time may increase. The basic setup takes one to two hours. Deployment is a continuous process, as you will need to refine the policies and settings to meet the client's specific business needs. I rate the initial setup a nine out of ten.

What's my experience with pricing, setup cost, and licensing?

The solution is cheap. Fortinet FortiGate SWG licenses are based on features, so you can choose the license that best meets your needs. This is especially beneficial for enterprise environments with different use cases. However, it can be costly for other segments, such as small businesses. I rate the solution’s pricing a seven out of ten, where one is cheap, and ten is expensive.

What other advice do I have?

Fortinet FortiGate SWG is a good solution that meets your security requirements and is an excellent alternative to more expensive security products like Cisco and Palo Alto. If budget is a concern, Fortinet FortiGate SWG is a good choice for a security product. Overall, I rate the solution an eight out of ten.


    Jerzy Wylecioł

An affordable and easy-to-use solution that can be used for firewall, antivirus, scanning, and web filtering

  • September 22, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Fortinet FortiGate SWG for firewall, antivirus, scanning, and web filtering.

What is most valuable?

The most valuable features of Fortinet FortiGate SWG are IPS and scanning. Fortinet FortiGate SWG is also easy to use.

What needs improvement?

The solution’s stability could be improved.

For how long have I used the solution?

I have been using Fortinet FortiGate SWG for six years.

What do I think about the stability of the solution?

I rate Fortinet FortiGate SWG an eight out of ten for stability.

What do I think about the scalability of the solution?

Around 60 users use Fortinet FortiGate SWG in our organization.

How was the initial setup?

The solution’s initial setup is straightforward.

What about the implementation team?

We implemented the solution through an in-house team.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiGate SWG is an affordable solution.

What other advice do I have?

I would recommend Fortinet FortiGate SWG to other users.

Overall, I rate Fortinet FortiGate SWG a nine out of ten.


    Mukesh_Regmi

A comprehensive and easy to use solution that needs to improve offerings for SMBs

  • September 19, 2023
  • Review provided by PeerSpot

What is most valuable?

FortiGate has a lot of things that you can do. You have VPN, VRRP, and VDOM tools. FortiGate also makes GRE tunneling possible. Those are a few things that I like the most about FortiGate.

What needs improvement?

We are in an era of cloud-based things, so most need a simpler pay-as-you-go model. That might be effective for SMBs, where small organizations can afford features. FortiGate needs to be elastic to the market's trends. It should be easy for SMBs to get the solution. A cloud or SaaS model would be effective. FortiGate should bring a solution that allows smaller companies to use firewalls. Very small or medium companies do not focus on security, but it is the major concern of every organization. To tap that market, FortiGate must bring an innovative product everyone can adopt.

For how long have I used the solution?

I've used the solution for six to seven years and currently use the latest version.

What do I think about the stability of the solution?

I rate the stability an eight out of ten.

What do I think about the scalability of the solution?

Scalability is not an issue, but it's difficult for small organizations. The devices that have FortiGate are the issue. I rate FortiGate a seven out of ten.

FortiGate is deployed in a centralized way. The way it is deployed in our organization, all the employees benefit from the security features.

How are customer service and support?

FortiGate's technical support depends on the region. FortiGate's support in my region is very helpful.

How would you rate customer service and support?

Positive

How was the initial setup?

I rate the initial setup a seven out of ten. Deployment takes a few months, but no more.

What's my experience with pricing, setup cost, and licensing?

I rate FortiGate's pricing a five out of ten.

What other advice do I have?

FortiGate, as per my usage, is good. It's a very nice, sophisticated, and realistic firewall. I don't have any issues with FortiGate. It's a good UTM and has very simple dashboards. I rate FortiGate a seven out of ten.

We use FortiGate on-prem, but now we are trying to adopt it on the cloud. I'm not sure how it is because I have not seen a cloud-based FortiGate.


    Henrique Ariel Arruda Gerhard

A comprehensive web filtering and security solution for enhanced protection

  • September 18, 2023
  • Review provided by PeerSpot

What is our primary use case?

It provides features such as web filtering, antivirus, data loss prevention, and application control.

What is most valuable?

It offers web filtering capabilities at a more affordable price compared to other solutions like PSMs or NETGEAR.

What needs improvement?

Integrating OpenVPN with FortiGate would provide a powerful combination of secure remote access and comprehensive network security.

For how long have I used the solution?

I have been testing it for few weeks now.

What do I think about the stability of the solution?

After using it for several weeks, I found it to be operating smoothly and stable.

Which solution did I use previously and why did I switch?

When comparing Fortinet FortiGate with DSOS and NETGEAR, it is important to note that FortiGate does not have native support for OpenVPN, whereas other options offer those features. However, FortiGate excels in terms of comprehensive network security, with a wide array of antivirus and security solutions available.

How was the initial setup?

It is easy to set up and configure, instilling confidence in its reliability.

What's my experience with pricing, setup cost, and licensing?

It is a cost-effective solution that meets the user's needs.

What other advice do I have?

I would rate it ten out of ten.