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Reviews from AWS customer

23 AWS reviews

External reviews

67 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Good

Very easy to use. Great value

  • January 31, 2022
  • Review from a verified AWS customer

It's an easy security solution to deploy and added great value protecting our workloads from known vulnerabilities. We used it as a hub spoke topology.


    Truc N.

Greate Centralized Management Platform on the Fortinet Cloud

  • October 29, 2021
  • Review provided by G2

What do you like best about the product?
FortiGate Cloud is a helpful tool to manage FortiGate at multiple sites.
FortiGate Cloud is a Cloud-based SaaS and does not require maintenance or management (like dedicated appliance); the IT's admin only focuses on how to manage FortiGate with FortiGate Cloud.
FortiGate Cloud provides many features to manage FortiGate (such as management, reporting and log analytics).
In the case of do not have a FortiGate Cloud Subscription, we can also use the "log retention" feature (FortiGate Cloud received and stored log of Fortigate for 7 days without any fee).
What do you dislike about the product?
I do not have any dislike point yet for this product
What problems is the product solving and how is that benefiting you?
Centralized Log Retention for FortiGate at Multiple Sites.


    Happy customer

Effective and easy to set up

  • August 06, 2019
  • Review from a verified AWS customer

Provides as good if not better coverage as our on premise NGFW. Easy to deploy and set up.
Unique Master-Slave sync in HA mode as well as API calls to the AWS infrastructure which means we don't need to run a lambda to supervise the state of the master and change the routing. The API calls take care of this.


    Good

Good

  • December 17, 2018
  • Review from a verified AWS customer

Nice and tried with TRANSIT VPC, Good performance. Only Issues with Remote VPN part. CLI part is good, will get more options there.


    Large defense company

Great firewall, On-Demand not available for GovCloud ?!

  • August 27, 2018
  • Review from a verified AWS customer

These are great firewalls, they work great for VPC Transit designs. Unavailable for Gov-Cloud as an On-Demand as of August 2018


    FKPILL

Great product!

  • July 19, 2018
  • Review from a verified AWS customer

All the features I need, Fortigate's features are covered, and now I can use Fortigate products in multiple clouds to help us achieve hybrid clouds.


    AWSer

Easy to set up

  • November 29, 2017
  • Review from a verified AWS customer

I am testing this product at the AWS re:Invent 2017 in Las Vegas. The free trial was pretty easy to set up, and the support was adequate.


    John BB

Not operationally ready with autoscaling.

  • October 31, 2017
  • Review from a verified AWS customer

Tried the cloud formation template for autoscaling and found the worker node was not working. Logs showed it crashing out when trying to do an API call to the Firewalls. Updated the worker code, started again, and crashed again.
Without the worker node your not even getting the two on demand nodes sync'd.

Traceback (most recent call last):
File "./Fortigate.py", line 3504, in
exit(main())
File "./Fortigate.py", line 2882, in main
rc = ChangeDHCP(fgt, 'apiadmin', encrypted_password, verbose, debug)
File "./Fortigate.py", line 721, in ChangeDHCP
values = status.json()
File "/usr/lib/python2.7/dist-packages/requests/models.py", line 651, in json
return json.loads(self.text or self.content, **kwargs)
File "/usr/local/lib64/python2.7/site-packages/simplejson/__init__.py", line 516, in loads
return _default_decoder.decode(s)
File "/usr/local/lib64/python2.7/site-packages/simplejson/decoder.py", line 370, in decode
obj, end = self.raw_decode(s)
File "/usr/local/lib64/python2.7/site-packages/simplejson/decoder.py", line 400, in raw_decode
return self.scan_once(s, idx=_w(s, idx).end())
simplejson.scanner.JSONDecodeError: Expecting value: line 1 column 1 (char 0)


    Mike Johnson

Impossible to get support

  • August 26, 2017
  • Review from a verified AWS customer

1. I have a fortinet account
2. I have my serial number for the Fortigate VM (directly copied from the Fortigate Console - I know it is correct).

I click on the contact support link mentioned under the Support section of the AWS marketplace listing. It asks me to login. I login with my fortinet account. I try to create a technical support ticket. To create a ticket, it asks for a serial number. I enter the serial number but it says the serial number is invalid (i took the serial number directly from the Fortigate console, so I know it is correct).

In my Fortigate Admin screen, I try to "register" the product - every time i register, it says "Unknown Error".

My issues are the following
1. I cant register the product with my fortinet account - I get an "An Unexpected Error Occurred" message.
2. Because I can't register the product with my fortinet account, I am unable to submit a support ticket. When I try to create a support ticket in the portal, it says "Invalid Input Data. The Serial Number is Not Registered."

So how are we supposed to get support?


    Jayr

Works like the real device

  • July 21, 2017
  • Review from a verified AWS customer

If you are used to the fortigate firewall line there is nothing new here, the interface is the same and works the same way. Good entry level device, easy to setup and works fine.