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Reviews from AWS customer

18 AWS reviews

External reviews

447 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    MathieuTesson

A highly versatile data collection and monitoring tool

  • August 22, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the monitoring solution. People might ask me to create a new request, maybe for a specific Windows event log, which is how we create a ticket for an incident. Most of the time, this creates a new alert for people. It can be a little complex. We can also create dashboards with some information for other teams. Dashboard alerting is a big part of the work.

Though we use Splunk for monitoring, for me, it is more software that collects lots of data and can then be used for alerting.

We use a custom environment.

What is most valuable?

The best thing about Splunk is you can collect all the data you want, and you can play with the data and do what you want. You can modify the data and collect all the information into one dashboard. It's very cool. In other monitoring software like Zabbix, you can't easily do something like this. With Splunk, it's very easy. You need to understand Splunk's language, but you can do what you want after that. You can correlate your data with CSV files. Splunk can monitor, extract, transform, and load software.

What needs improvement?

Splunk is not an out-of-the-box solution like Micro Focus or Zabbix. You have to create your request to collect the data and add crucial components to the software. You have add-ons created by Splunk or the community but don't have out-of-the-box monitoring items in the software. For example, FETCH CUP with Micro Focus is agentless monitoring, has a lot of out-of-box items, and is easy to use. You will find it difficult to use Splunk initially, which could use improvement. However, I know there is another module from Splunk that focuses on fast and secure monitoring with more out-of-box add-ons, but I haven't used it since when I started using it, it lacked out-of-box items. All the same, Splunk could be more user-friendly for new users.

For how long have I used the solution?

I've worked with the solution for about two years.

What do I think about the stability of the solution?

I rate Splunk's stability a nine out of ten because it's very stable. I don't face issues with projects.

What do I think about the scalability of the solution?

You can scale Splunk. It works with an indexer which indexes search data. If you want more power, you can add more indexers, so I rank Splunk's scalability an eight out of ten.

How was the initial setup?

With all the documentation available, the initial setup is not difficult. If all you want is a stand-alone app in Splunk to handle all the processes, you just need to create a project in the data server, which is easy.

What's my experience with pricing, setup cost, and licensing?

You must buy a license with the on-prem version, usually through an intermediary. In France, it's Accenture. There are cloud solutions where Splunk handles the servers and patching directly, and you just use the solution.

The solution is expensive, so I rate its pricing a four out of ten. Though the solution is expensive, it depends on which company purchases the product.

Which other solutions did I evaluate?

Though I haven't used it, Grafana is also a CM that can collect data.

What other advice do I have?

I didn't create the custom environment we use at my organization. Still, it doesn't seem too difficult to build things because there is a lot of online documentation and videos. You can also get training with Splunk. You have a lot of data to help you when you want to create a new environment.

I rate Splunk Enterprise Platform an eight out of ten. The solution is very powerful, and I like to play with data to do what I want.


    Poorna Gopi

Good infrastructure and easy to maintain

  • August 17, 2023
  • Review from a verified AWS customer

What is our primary use case?

We use Splunk Enterprise for data visualization.

We use Splunk administration rather than Splunk development.

We provide support to users so they can access our Splunk application and use it however they want. For example, if they are not able to view some of the logs that are coming from their servers in our Splunk, then we usually check all the logs here that have been missed and forward the ones that were not forwarded.

Also, sometimes they use their access to install some apps. We have Splunk apps and they want us to create an app for their usage. We also need to create these apps in the Splunk application. Sometimes they aren't able to download or upload files into Splunk or other websites. They aren't able to download these reports as PDF files. We usually work on this and try to resolve it as quickly as possible.

How has it helped my organization?

We use Splunk for cyber security. We have a lot of teams who use Splunk for different purposes. The security team uses it to authorize log-ins, so in case something happens, Splunk monitors it. Also, the development team uses it to monitor data while they're creating a new application.

What is most valuable?

In the enterprise platform, all of the clusters and indexes are under our maintenance. If required, we can make changes and see the logs manually by getting into the servers.

What needs improvement?

Things have to be managed manually in Splunk Enterprise, which is not the case in Splunk Cloud, where the client could manage it on their own.

It would be useful if Splunk Enterprise Platform could monitor the application URL, to check whether it's responsive or not.

For how long have I used the solution?

I've been using it for a year and a half.

What do I think about the stability of the solution?

It is completely stable and the infrastructure is good. We have no issues with our Splunk Enterprise Platform.

How are customer service and support?

We contact technical support whenever there's an issue with logs and they work through it with us.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We use both Splunk Cloud and Splunk Enterprise. We might opt for Splunk Cloud in the future since it's less expensive, but we are currently using both.

How was the initial setup?

The deployment takes about a day. I would say that the initial setup is quite a complex thing to do because there are a lot of things that have to be done for clustering all the features and indexing and then forwarding data to the indexes. When it comes to applications, we have to replicate the data. The process takes time. Once everything is done, we still need to monitor the infrastructure constantly.

It is easy to maintain if you are familiar with the deployment model.

Which other solutions did I evaluate?

I have hands-on experience with AWS, Linux, Ansible, and Terraform and with programs like Python, Java, and SQL as well. I also use tools like Catchpoint, Nagios, and Grafana.

What other advice do I have?

I would suggest using Splunk Cloud first, and then Splunk Enterprise because the maintenance and the infrastructure management are easy. I would rate it an eight out of ten.


    Alexandra G.

Best solution for log management

  • August 16, 2023
  • Review provided by G2

What do you like best about the product?
Splunk seems to hit the perfect balance of out-of-the-box usability and customization. Tools like enterprise security make it easy to adapt for quick use by SecOps, but it also works well for custom inputs and parsing.
What do you dislike about the product?
Seems like a lot of work could be done to clean the data before storing it. Frequently, the raw event isn't needed, and converting the data to json format to remove excess characters could really improve ingestion and searching.
What problems is the product solving and how is that benefiting you?
Splunk is the common source of all logs in the company. It can be used by any team and ensures centralized location of all data that might be needed across departments.


    karthick P.

splunk

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
It help us to get the alert from application which reduce manualy work.Through this alert we were able to understand that something is wrong in application before it is getting worse
What do you dislike about the product?
Nothing to dislike about splunk enterprise.
What problems is the product solving and how is that benefiting you?
It is reducing the manual by giving alerts at the earliest, we were able to resolve things earlier before it got worse so because this performance has improved it will be helpful for organization


    Higher Education

An excellent log aggregation and searching tool

  • August 01, 2023
  • Review provided by G2

What do you like best about the product?
Having all of your logs in one place where you can easily run stats or analysis on them is invaluable. It also allows users access to logs they need without needing access to potentially sensitive systems.
What do you dislike about the product?
It is expensive as well as requiring quite powerful hardware to run (depending on the amount of log data you are ingesting). The trick is it becomes more and more useful the more data you put into it, but also more expensive.
What problems is the product solving and how is that benefiting you?
Splunk solves a number of problems, including distributed access to logging, retiring legacy alerting systems (eg. Swatch), retiring legacy log aggregation systems (eg. syslog-ng), etc.


    Nilam T.

Best app for managing all servers in one place

  • July 04, 2023
  • Review provided by G2

What do you like best about the product?
Splunk Platform is one of the applications of Splunk and helps to manage all types of servers on a single platform, which is easy to operate and troubleshoot in case of any issues.
What do you dislike about the product?
nothing I found to dislike about splunk platform
What problems is the product solving and how is that benefiting you?
splunk platform helps to manage all servers on one place is most beneficial thing


    Information Services

Review for Splunk Platform

  • June 28, 2023
  • Review provided by G2

What do you like best about the product?
In my experience working with the Splunk platform, it is highly regarded for its capabilities in its search and analysis. It allows integration logs from multiple services and analysis of data from various sources. It is not only in Analysis, but It is beneficial to create custom alerts for timely reminders for any crash apps or exceptions to catch. It also provides scalability options to handle the growing data volume managing services. Splunk alerts are handy for any organization for better-handling incidents; It has multiple configuration options like sending notification email, Pagerduty etc.
What do you dislike about the product?
Splunk has various components, and new developers find it hard to understand the configuration and search language(SPL), which can take more time and effort. Splunk search handles large amounts of data. Writing search queries is a little tricky as there are many unknown terminology. It is essential to go through some of the Splunk introductory tutorials.
What problems is the product solving and how is that benefiting you?
Some of the problems it eased out for developers are - It allows quick filtering issues, integrating logs from multiple services, and analyzing data from various sources. It is beneficial to create dashboards that can filter logs promptly, which is very useful for monitoring the performance of apps and finding issues regularly. Alerts are critical for applications to work. Splunk helps create Alerts that can run periodically to inform the teams of any crashes or exceptions that occur and degrade the performance.


    Ayush s.

Market leader of Siem

  • June 02, 2023
  • Review provided by G2

What do you like best about the product?
Splunk is a game changer for organisations seeking to harness the power of their data,its robust features , data-driven insights make it an very valuable tool from Security prospectives
What do you dislike about the product?
Its cost is high they can implement injest analyse store model which is very effective and helps in reducing the cost of licenceing .Also for new user it is Complex so they can provide learning curve to setup the root of user
What problems is the product solving and how is that benefiting you?
You can easily detect analyse the threats and can integrate any device easily for logs, also helps in troubleshooting and root cause analysis (RCA). You can track each and everything easily


    Lalit P.

Good for detailed view of counts and stats

  • May 10, 2023
  • Review provided by G2

What do you like best about the product?
Availability and consistency in the platform.
What do you dislike about the product?
Sometimes memory issues are faced when multiple jobs are created
What problems is the product solving and how is that benefiting you?
Resolving the views for different hosts and containers along with the table views to get the data flow in the platform pipelines


    Information Technology and Services

Splunk Enterprise is great - requires care and feeding, but is great

  • April 14, 2023
  • Review provided by G2

What do you like best about the product?
I like the infrastructure lay out, dashboard customization, and the ease of deployment
What do you dislike about the product?
Takes dedicated people to oversee and properly run.
What problems is the product solving and how is that benefiting you?
It solves our log management needs and our centralized review of events.