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Reviews from AWS customer

16 AWS reviews

External reviews

447 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Sunil M.

Great tool for log aggregator and searching

  • August 20, 2023
  • Review provided by G2

What do you like best about the product?
Splunk provides great features for log aggregator, searching , you can monitor things like your infrastructure, can create different dash boards for your infra, application and many more ! You can also use/configure Splunk as a SIEM ( Security information and Event Managemnt) that helps organization detect, analyze, and respond to security threats before they harm to the business/application.
What do you dislike about the product?
Defintley Splunk is a not a very sheap solution and bit expensive. Learning curve is also there, you need to underdstand the architecture and terminology, should be goof as SPL ( search processing language) to query from the logs.
What problems is the product solving and how is that benefiting you?
We use typically for our Infrastructure monitoring, creating various dash boards for our application, Alerts generation,Infra availability, log aggregration and many more..


    Poorna Gopi

Good infrastructure and easy to maintain

  • August 17, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Splunk Enterprise for data visualization.

We use Splunk administration rather than Splunk development.

We provide support to users so they can access our Splunk application and use it however they want. For example, if they are not able to view some of the logs that are coming from their servers in our Splunk, then we usually check all the logs here that have been missed and forward the ones that were not forwarded. 

Also, sometimes they use their access to install some apps. We have Splunk apps and they want us to create an app for their usage. We also need to create these apps in the Splunk application. Sometimes they aren't able to download or upload files into Splunk or other websites. They aren't able to download these reports as PDF files. We usually work on this and try to resolve it as quickly as possible.

How has it helped my organization?

We use Splunk for cyber security. We have a lot of teams who use Splunk for different purposes. The security team uses it to authorize log-ins, so in case something happens, Splunk monitors it. Also, the development team uses it to monitor data while they're creating a new application.

What is most valuable?

In the enterprise platform, all of the clusters and indexes are under our maintenance. If required, we can make changes and see the logs manually by getting into the servers.

What needs improvement?

Things have to be managed manually in Splunk Enterprise, which is not the case in Splunk Cloud, where the client could manage it on their own.

It would be useful if Splunk Enterprise Platform could monitor the application URL, to check whether it's responsive or not.

For how long have I used the solution?

I've been using it for a year and a half.

What do I think about the stability of the solution?

It is completely stable and the infrastructure is good. We have no issues with our Splunk Enterprise Platform.

How are customer service and support?

We contact technical support whenever there's an issue with logs and they work through it with us.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We use both Splunk Cloud and Splunk Enterprise. We might opt for Splunk Cloud in the future since it's less expensive, but we are currently using both.

How was the initial setup?

The deployment takes about a day. I would say that the initial setup is quite a complex thing to do because there are a lot of things that have to be done for clustering all the features and indexing and then forwarding data to the indexes. When it comes to applications, we have to replicate the data. The process takes time. Once everything is done, we still need to monitor the infrastructure constantly.

It is easy to maintain if you are familiar with the deployment model.

Which other solutions did I evaluate?

I have hands-on experience with AWS, Linux, Ansible, and Terraform and with programs like Python, Java, and SQL as well. I also use tools like Catchpoint, Nagios, and Grafana.

What other advice do I have?

I would suggest using Splunk Cloud first, and then Splunk Enterprise because the maintenance and the infrastructure management are easy. I would rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises


    Alexandra G.

Best solution for log management

  • August 16, 2023
  • Review provided by G2

What do you like best about the product?
Splunk seems to hit the perfect balance of out-of-the-box usability and customization. Tools like enterprise security make it easy to adapt for quick use by SecOps, but it also works well for custom inputs and parsing.
What do you dislike about the product?
Seems like a lot of work could be done to clean the data before storing it. Frequently, the raw event isn't needed, and converting the data to json format to remove excess characters could really improve ingestion and searching.
What problems is the product solving and how is that benefiting you?
Splunk is the common source of all logs in the company. It can be used by any team and ensures centralized location of all data that might be needed across departments.


    Jeelani Syed

Splunk Enterprise AMI doesn't exists in AWS China Market Place

  • August 08, 2023
  • Review from a verified AWS customer

Dear AWS/Splunk Team,

We have noticed that this Splunk Enterprise AMI doesn't exists in China AWS Market Place, is there any possibility of adding the AMI to CN?

China AWS Market Place: https://awsmarketplace.amazonaws.cn/marketplace

Looking forward for your reply.


    karthick P.

splunk

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
It help us to get the alert from application which reduce manualy work.Through this alert we were able to understand that something is wrong in application before it is getting worse
What do you dislike about the product?
Nothing to dislike about splunk enterprise.
What problems is the product solving and how is that benefiting you?
It is reducing the manual by giving alerts at the earliest, we were able to resolve things earlier before it got worse so because this performance has improved it will be helpful for organization


    Higher Education

An excellent log aggregation and searching tool

  • August 01, 2023
  • Review provided by G2

What do you like best about the product?
Having all of your logs in one place where you can easily run stats or analysis on them is invaluable. It also allows users access to logs they need without needing access to potentially sensitive systems.
What do you dislike about the product?
It is expensive as well as requiring quite powerful hardware to run (depending on the amount of log data you are ingesting). The trick is it becomes more and more useful the more data you put into it, but also more expensive.
What problems is the product solving and how is that benefiting you?
Splunk solves a number of problems, including distributed access to logging, retiring legacy alerting systems (eg. Swatch), retiring legacy log aggregation systems (eg. syslog-ng), etc.


    Nilam T.

Best app for managing all servers in one place

  • July 04, 2023
  • Review provided by G2

What do you like best about the product?
Splunk Platform is one of the applications of Splunk and helps to manage all types of servers on a single platform, which is easy to operate and troubleshoot in case of any issues.
What do you dislike about the product?
nothing I found to dislike about splunk platform
What problems is the product solving and how is that benefiting you?
splunk platform helps to manage all servers on one place is most beneficial thing


    Information Services

Review for Splunk Platform

  • June 28, 2023
  • Review provided by G2

What do you like best about the product?
In my experience working with the Splunk platform, it is highly regarded for its capabilities in its search and analysis. It allows integration logs from multiple services and analysis of data from various sources. It is not only in Analysis, but It is beneficial to create custom alerts for timely reminders for any crash apps or exceptions to catch. It also provides scalability options to handle the growing data volume managing services. Splunk alerts are handy for any organization for better-handling incidents; It has multiple configuration options like sending notification email, Pagerduty etc.
What do you dislike about the product?
Splunk has various components, and new developers find it hard to understand the configuration and search language(SPL), which can take more time and effort. Splunk search handles large amounts of data. Writing search queries is a little tricky as there are many unknown terminology. It is essential to go through some of the Splunk introductory tutorials.
What problems is the product solving and how is that benefiting you?
Some of the problems it eased out for developers are - It allows quick filtering issues, integrating logs from multiple services, and analyzing data from various sources. It is beneficial to create dashboards that can filter logs promptly, which is very useful for monitoring the performance of apps and finding issues regularly. Alerts are critical for applications to work. Splunk helps create Alerts that can run periodically to inform the teams of any crashes or exceptions that occur and degrade the performance.


    Esat Yasar C.

Best Tool for Log Analytics

  • June 13, 2023
  • Review provided by G2

What do you like best about the product?
Splunk is a handy tool for log analytics. If you collect all of the data with Splunk Company, business is more accessible than past.
What do you dislike about the product?
Be carefull for data capacity splunk platform needs more storage and more license price :)
What problems is the product solving and how is that benefiting you?
By collecting all data and logs in a single platform, we made it the common point of the entire company and accelerated our workflows and processes.


    Telecommunications

Splunk Enterprise

  • June 05, 2023
  • Review provided by G2

What do you like best about the product?
Splunk Enterprise is the best solution for search, analysis and can create custom dashboards.
What do you dislike about the product?
It expensive for Very Large Data Volumes
What problems is the product solving and how is that benefiting you?
Splunk Enterprise can manage and analyze logs from any device