We mostly use it for protecting web applications from online threats like DDoS attacks.
External reviews
External reviews are not included in the AWS star rating for the product.
Offers simulation for studying infrastructure and hybrid infrastructure protection
What is our primary use case?
What is most valuable?
The most valuable feature of Imperva, in addition to its strong knowledge base, is its effective protection for web applications. This is crucial because it shields web applications from attacks. Another notable feature is its use of artificial intelligence for better security. Additionally, Imperva offers simulation for studying infrastructure and hybrid infrastructure protection, which are beneficial for overall security. However, the standout feature remains its knowledge base, as, without adequate attack signature knowledge, security can be compromised.
What needs improvement?
One potential improvement for Imperva is enhancing its alert system. While the core functionality isn't a problem, there is room for improvement in terms of the alerts' depth and comprehensiveness. Specifically, having more detailed and informative alerts could be beneficial, especially for mobile users and individuals. This would enable better visibility into security issues and facilitate more effective troubleshooting, ensuring that critical information doesn't get overlooked. Additionally, Imperva could see improvement in its integrations with other solutions. Integrations, such as those with QRadar, can sometimes be a bit challenging, falling between not being extremely difficult but also not very easy. Simplifying and enhancing these integration processes could be valuable.
For how long have I used the solution?
I have been using Imperva Web Application Firewall for three years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
When it comes to scalability, Imperva Web Application Firewall could use some improvement. I would rate the scalability as a seven out of ten. Three people use the solution at our company.
How are customer service and support?
The technical support from Imperva is generally good. While we haven't encountered major issues with Imperva, I have found their support to be reliable and helpful. There haven't been significant problems, and the support seems to meet your needs effectively. I would rate the support as a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
Installation of the new version of Imperva in my organization was straightforward. I worked with an Imperva specialist, and it went smoothly and it only took a day. Maintaining Imperva is a standard process and not difficult. It is a typical level of effort for software maintenance. We have a team of three people at our company who maintain it.
What other advice do I have?
My advice for people considering using Imperva is that it is crucial to first define what you need from a security solution. Once their requirements are clear, you should thoroughly evaluate Imperva and its features to ensure it aligns with their needs. Based on my experience, I highly recommend Imperva and would confidently endorse this solution to others. Overall, I would rate Imperva Web Application Firewall as a nine out of ten.
Which deployment model are you using for this solution?
An expensive solution that is scalable and stable
What needs improvement?
The tool needs to improve CPU and storage memory.
For how long have I used the solution?
I have been using the solution for a year. However, my company has been using it for six years.
What do I think about the stability of the solution?
Imperva Web Application Firewall is stable.
What do I think about the scalability of the solution?
The product is scalable, and my company has 20,000 users. One administrator manages the tool.
What's my experience with pricing, setup cost, and licensing?
Imperva Web Application Firewall is expensive.
What other advice do I have?
I rate the solution a nine out of ten.
Best Web Protection
Very well setup Infrastructure.
Imperva Pros and cons
Threat Mitigation
Regulatory Compliance
Application Performance
Intelligent Analytics
A fairly stable solution that can be used for DDoS protection and security
What is our primary use case?
We use Imperva DDoS for DDoS protection and security.
What is most valuable?
Imperva DDoS is fairly stable, and its availability is quite high. I haven't faced any downtime or system instability issues with the solution.
What needs improvement?
Imperva DDoS does not provide version control. After I make any changes on any portal, I would want to roll back my changes and go back to a stable version if something goes wrong. That particular feature is not there on the UI portal.
They have this roundabout way wherein I can use different tools to integrate, do the versioning, and manage it on my own. It's not directly available, but I can use it indirectly.
For how long have I used the solution?
I have been using Imperva DDoS for two to three years.
What do I think about the scalability of the solution?
Imperva DDoS is a scalable product.
How was the initial setup?
The solution's initial setup is a bit difficult and not very easy. It's not that time-consuming if you have expertise. Once you get your hands on it, it's pretty straightforward.
What other advice do I have?
Imperva DDoS is deployed on-cloud in our organization.
I would recommend Imperva DDoS to users because it's a fairly stable product.
Overall, I rate Imperva DDoS an eight out of ten.
Scalable solution for good technical support services
What is most valuable?
The solution has the best volumetric DDoS attacks feature.
What needs improvement?
The solution needs to be improved every time there are new attacks. They need to add new features and techniques to prevent the attacks.
For how long have I used the solution?
We have been using the solution for seven years.
What do I think about the stability of the solution?
I rate the solution's stability an eight out of ten.
What do I think about the scalability of the solution?
It is a scalable solution. It is suitable for medium and enterprise businesses.
How are customer service and support?
The solution's technical support services are fine.
Which solution did I use previously and why did I switch?
Compared with the competitors, the solution provides better security features, including web protection firewall and DDoS protection.
How was the initial setup?
The solution's initial setup process is complicated. You need to include the right security policy and discover the attack trends. The time taken for implementation depends on the project requirements.
What's my experience with pricing, setup cost, and licensing?
The solution's price is reasonable. Although, it is a bit expensive for small companies. The cost of its licenses depends on the specific project requirement.
What other advice do I have?
I advise others to study their requirements while choosing DDoS protection thoroughly. They should know if the CDN is limited to their region or has a global reach. Also, DDoS attacks appear in different ways every single time. Thus, it is challenging to implement. It is crucial to know its surface, nature, and how to implement the security measures.
I rate the solution an eight out of ten.