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horriable service

  • By hate
  • on 07/05/2018

I install it twice, first time, it do not work, second time server just down after 10 minutes. Can't believe amazon provide those kind of service to customer.

  • By TheWebMachine Networks
  • on 12/23/2018

We're sorry you encountered problems. This is likely due to the fail2ban Intrusion Detection system, which bans a source IP after a certain number of failed authentication attempts. We describe how to configure this service in our First Launch and Setup Guide located here: We also offer 24/7 technical support via our website. We're always here to help!

  • By TheWebMachine Networks (Seller)
  • on 11/29/2018

It is very important that you follow our First Launch and Setup guide (, particularly with regard to the Fail2Ban Intrusion Detection service. It is important to turn this service OFF while you are initially experimenting with and setting up AWS FreePBX to prevent the conditions you report here. Otherwise, you can mistakenly "block" yourself from accessing the server instance while configuring it. Once you have successfully setup your instance, you should always turn Intrusion Detection back ON so you are properly protected from potential attacks from the internet. As always, if you experience issues setting up AWS FreePBX, we have free technical support available 24/7/365 via our website.